What Is Skin Novela?

By HighYa Staff
Published on: Jun 14, 2017

Skin Novella is a skin care serum that claims to be able to provide visibly younger-looking skin without resorting to painful injections or laser treatments.

The manufacturers of Skin Novella claim that the product is able to brighten your skin's appearance, restoring the radiance your skin once had, smoothing out wrinkles and lines in the process.

The company claims that over time, our skin becomes wrinkled and damaged due to the fact that we produce less and less collagen as we age. According to them, many products similar to Skin Novella use fragments of hydrolyzed collagen molecules, whereas Skin Novella’s formula uses “whole” molecules, apparently allowing for increased rejuvenation of the skin.

Let’s talk openly for a second here. If you’re reading this, it’s clear that like millions of people all over the world, you’d like to improve some aspect of your skin health and appearance. The skin is the largest organ in the entire body, and also the most exposed, yet we so often overlook the care it needs daily, due to the busy lifestyles we often lead and the constant distractions around every corner.

Having said that, it looks as though Skin Novella could potentially be just the solution for those looking for a convenient and effective way to manage skin health without having to resort to more expensive and involved solutions.

This only holds true, of course, if the product can actually deliver on all of its promises, and in order to find out if it can, we’ll need to dig deeper into how Skin Novella claims to work, as well as what exactly is inside the formula it uses. Let’s delve into the former first.

How Does Skin Novella Claim To Work?

Skin Novella claims to be able to achieve the results it lists by replenishing and nourishing the skin, hydrating it by boosting collagen and elastin production. Beyond simply improving the health of your skin, the manufacturer also claims that Skin Novella is able to help remove debris that makes skin appear dull and discolored over time.

The company doesn’t have a large amount of scientific explanation for exactly how the product works, nor do they break down exactly how to use the product as part of a daily skincare solution.

What Ingredients Can Be Found In Skin Novella’s Formula?

Looking at the main website for the product, there doesn’t seem to be an ingredient list of any kind listed anywhere that we were able to find. We tried contacting customer support, but after a few minutes of being transferred around to various customer service agents, we were told that they were unable to provide this information.

We then sent an email to the customer support address listed on the main website, but as of the time of this writing, we’ve yet to hear back from anyone.

Here at HighYa, we’ve reported on dozens of different skin care products over the years, and based on our experience we consider it somewhat of a red flag whenever a brand fails to list the ingredients being used in their product, especially when they are making bold claims about the effectiveness of said product.

This isn’t to say that we feel Skin Novella isn’t worth your time, necessarily, but it does mean that we urge you to keep the lack of transparency in mind, especially if you have sensitive skin that is prone to any allergies or flair ups.

We generally advocate for knowing what you’re putting onto your skin before doing so, and it’s always a good idea to consult with a healthcare professional if you’re feeling unsure about anything.

Now that we know a bit more about the product itself, let’s take a look at how much it’ll cost you to try out Skin Novella for yourself.

Skin Novella Pricing & Return Policy

Skin Novella looks to only be available for purchase via the main website for the product, at least for the moment. Taking a look at the checkout page, it looks as though the only way to purchase the skin care cream is by opting into a “free trial” of the product, which appears at first to only cost you a mere $1.95 for shipping & handling.

This means you’ll get a 30-day supply of the product, but everything is not what it would at first appear to be, at least according to the company’s own terms section on the checkout page.

It looks as though you’ll be entered into a 14-day trial after placing your order for the trial product, beginning 2 days after this initial purchase date. What’s concerning, however, is that the terms state that upon checkout, you’ll also be billed for a non refundable “subscription fee” totalling out to $89.95.

If you aren’t familiar with them, we’ve covered these sorts of free trial offers extensively at HighYa, even going so far as to create a convenient guide to navigating the offers safely and effectively.

To make matters more complicated still, if you don’t call to cancel this trial offer at least one day before the 14-day window is up, you’ll automatically be enrolled into the company’s autoship program. This means that you’ll continually be charged $89.95 each and every month for a new 30-day supply of the product, regardless of whether you continue using it or not.

As for the return policy, you’ll have the same 14-day policy to contact customer service to request a Return Merchandise Authorization. The company states that you’ll be responsible for any and all shipping charges associated with getting the product back to them, and they also make it clear that you’ll need to have the product back to them within 10 days of receiving this “RMA” number.

This could prove difficult, especially knowing that once you place the package in the mail, it’s completely out of your hands how quickly it arrives back to the manufacturer. After the 14-day trial period, the company states that they do not accept returns or refund request of any kind.

Here at HighYa, we believe wholeheartedly that it is our responsibility to inform and educate our readers about potential headaches such as this, and our goal is always to provide you with unbiased, factual information before going into a potential purchase.

A Note About Arbitration

It’s important to note that the makers of Skin Novella utilize an Arbitration Agreement that you effectively agree to when making a purchase on the company’s main website. This agreement means that you waive your rights to a trial by jury, and it also means that you give up the right to file or participate in a class action lawsuit. We feel it’s important to keep this in mind when considering making a purchase with the manufacturer.

The Bottom Line: Is Skin Novella Everything It Claims To Be?

Bringing together everything that we’ve learned about Skin Novella, we honestly feel that we don’t have enough information to warrant a recommendation for the skin care serum at this time. Without knowing what is inside the product, and without having tested it ourselves, we simply can’t guarantee that you’ll see any value whatsoever from purchasing and using Skin Novella.

Furthermore, the complicated and concerning pricing policy gives us pause, both for the high prices it entails and the slightly shady tactics being used to get you to sign up for the “free trial” offer.

In our opinion, any value you might receive from purchasing Skin Novella might possibly be overshadowed by the price of admission, and for that matter, we feel that the money spent might be better used consulting with a skin care professional in order to come up with an anti-aging plan that is tailored to your unique lifestyle and needs as an individual.

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11 Consumer Reviews for Skin Novela

Average Consumer Rating: 1.0
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 0 2 star: 0 1 star:  11
Bottom Line: 0% would recommend it to a friend
Showing 1-11 of 11
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  • Read the fine print.

    Ditto to above. I thought I was receiving the first shipment for $5 for each sample. When I received the second shipment, I called to return the product (unopened), and they said they didn't allow returns. Then, I find out when I get my CC statement that not only was I charged for the second shipment that I wanted to return, I was also upcharged to the full price for the first shipment - the one I thought I was paying only $5 for! They did give me a partial credit when I told them that I would call an attorney, but I will NEVER do business with this group again. Buyer beware.

    Bottom Line: No, I would not recommend this to a friend

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  • Do not buy, terrible customer service!

    • Illinois,
    • Sep 26, 2017
    • Verified Reviewer

    They don't tell you they will bill you $90 afterward. They DO NOT issue refunds. Scam; do NOT buy. Terrible customer service refused to give a refund of my unopened, unused box, even though on the website it claimed it would.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Don't fall for this

    Same as all the other reviewers, I was sucked into this one. There is nothing good to say about this company.

    1). The product does not work!

    2). I canceled my subscription with them on the 13th day but as I was told by the customer rep today, the order was already filled and my credit card debited so they would not refund my money.

    3) At the time I canceled, I was offered 50% off to keep trying it. I refused, so I was offered 75%. What does that tell you? The product is not worth what they charge, and they just want your money.

    Do NOT buy!

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Expensive lesson

    • Comstock Park, MI,
    • Sep 1, 2017
    • Verified Reviewer

    I tried to order the trial sample of skin cream only, but eye cream was included, which doubled the initial price. I did not read anything about signing up for a monthly subscription so was shocked when my debit card was charged $89.95 and $86.95.

    I was out of town so I called after the 14-day trial and they were extremely rude and refused to refund my money. I tried to get my bank to stop payment, but they said it was legal and they couldn't. I had to close my account but still got stuck with paying $176.90, which I can't afford. I am contacting the attorney general and BBB to complain. I never thought I would get scammed. Expensive lesson.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Stay away!

    I ordered the trial product. I had a family emergency that caused me to have to move away. This meant I had to take a leave of absence from work, which means I have literally NO INCOME right now. My bank account is empty.

    The VERY NEXT day after I saw the charge on my account for $180 plus an overdraft fee, I immediately called. Customer service informed me there was nothing they could do, they had been paid their money, I was out of luck. The only thing they could do was cancel my "subscription." I don't even have the product since I had moved and still, they would not do anything!

    STAY AWAY from this company; they only want your money!

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Deal stinks!

    Folks get out the magnifying glass because you are about to be ripped off! They claim to send you a free "two-week trial" (but in a full-size bottle), then in the fine print, they say the two weeks INCLUDE the four days shipping time so they can charge you early for the rest of the cream! How can you try something if you don't even have the product? Why send a full-size bottle if I only want a trial size? So they can scam you for the rest of the price of this tiny thimble size cream! DON'T buy from them unless you want to pay through your now "soft nose" from the 10-day trial.

    I would give it less than a one star if I could! The product doesn't work any better than the cheap store brand.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Fraud

    • Louisville, KY,
    • Aug 20, 2017
    • Verified Reviewer

    The product worked about the same as any lotion. There was no noticeable difference between the Skin Novella product and any drug store cream or lotion. The huge problem was that even after canceling, the company continued to charge my credit card. I had to shut down my card and close my account. Hopefully, closing the account will work. The company was unreasonable and unscrupulous.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Huge scam

    I fell for the "free trial" scam. My bank called me after I ordered the free trial and they saw the shipping charge. They warned me of what would happen. I called the company, and they said they would extend my trial for a whole month and said I could cancel it on the last day of my trial. They said if I wanted to end it right then, I'd have to pay the shipping to send it back. So I waited (big mistake), forgot to call them on the last day, got charged $180, tried to cancel it, return the product, anything, but nothing could be done.

    So now I have a ton of their extremely expensive product that I have yet to even use because I got pregnant after I ordered it and I will not use a product that doesn't list its ingredients. I don't care if it works, don't support a business that conducts itself in such a shady way! If it worked like they say, they wouldn't have to scam people into buying their stuff.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Stay away!

    • Saylorsburg, PA,
    • Aug 17, 2017
    • Verified Reviewer

    They trick you into a trial then charge your credit card, and laugh about it when you call them to refund it. And the customer service rep kept repeating himself over and over so I would get discouraged and hang up. Also, it made my face red and inflamed. STAY AWAY.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 8 people found this review helpful

    Skin Novela

    Unfortunately, I could not see any improvement with my skin when I tried Skin Novela. What I am upset with is that I signed up for the trial offer online. In a couple of weeks, I noticed that my bank account was debited $88.00 twice. I am so disturbed about the fraud involved. When I asked to have my money credited back into my account, they told me they couldn't, that it was on the website, but it wasn't. So, be careful!

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    One red flag

    I ordered the $4.99 sample. I gave them my credit card number. In my order, I stated I only wanted the face serum, not the eye cream. They sent me both and charged me $11. Very dishonest. I'm canceling my future orders even if it works.

    Bottom Line: No, I would not recommend this to a friend

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