SkinnyFit Detox Tea

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SkinnyFit Detox Tea

Overall Rating

2.8

18 Customer Reviews

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Summary

SkinnyFit Detox Tea allegedly provides a variety of detoxification benefits. Although mostly safe, long term use is not effective.

Pros

  • The majority of the ingredients are natural

Cons

  • Many of the claims regarding the ingredients do not match the best available research
  • Goji berry and anticoagulants can produce harmful drug interactions

Customer Reviews

2.8 Stars out of 18 Reviews
5 Star:33% 4 Star:16% 3 Star:0% 2 Star:0% 1 Star:50%
50% Recommend This Product
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Posted on Jun 3, 2018

False and misleading advertisement

By Le D., Anchorage, AK, Verified Reviewer

I ordered the trial offer which you only pay for the shipping, and my order arrived almost two weeks later. I signed up for the trial but it turned out to be a subscription, and after a week that you received the product they will charge your credit card $109.62. The product is not really good, I got an upset stomach, and they said I could return those samples, but I have to pay for the return shipping fee. They said that they would only refund the $109.62 when they receive the samples that they sent me.

Bottom Line: No, I would not recommend this to a friend

Company Response from SkinnyFit

Jan 11, 2019

Hi Le,

We are truly sorry for the miscommunication on our end. We pride ourselves on helping each and every one of our customers.

We want to give you a chance to try our products, so we would be happy to refund you the $109.62 charge without returning your trial order.

Unfortunately, we were unable to locate your order, so if you can reach out to us at hello@skinnyfit.com and title the email "HighYa Review" we would be more than happy to make this right.

Kevin

Customer Solutions Manager

Helpful Review? 57 People Have Voted

Posted on Jul 30, 2018

Hasn't worked

By Corinne G., Merrimac, MA, Verified Reviewer

I have been drinking SkinnyFit for two months now with no results. I have also been drinking the Zzztox at night with no results.

I watch what I eat, exercise five days a week and have seen no results. So I would not recommend this to anyone who is looking to lose weight. I have lost nothing. So please let me know where I can send the empty bags to get my money refunded.

Thank you for your quick response to this message.

Bottom Line: No, I would not recommend this to a friend

Company Response from SkinnyFit

Jan 11, 2019

Hi Corinne,

We take customer feedback very seriously here at SkinnyFit, so we are so sorry to hear that you were not happy with your results.

We see that we were able to reach out to you via email, in which we sent you instructions on how to return your orders for a full refund.

If you have any questions or concerns about the return, please don't hesitate to reach out to us.

Once again, we truly appreciate you giving SkinnyFit a try.

Kevin

Customer Solutions Manager

Helpful Review? 34 People Have Voted

Posted on Sep 24, 2018

Bad for migraines or headaches

By Emily R., Los Angeles, CA, Verified Reviewer

I thought this was inoffensive for me since it claims it's all natural ingredients, but I have migraines, and this tea made them WORST! It has something in it, that gave me three horrible migraine days, I had to take really strong medication because of it, so, it is NOT RECOMMENDED for people with headaches or migraines. Be aware!

Bottom Line: No, I would not recommend this to a friend

Company Response from SkinnyFit

Jan 11, 2019

Hi Emily,

We are so sorry to hear that you were having trouble with your Detox tea. Customer satisfaction is our number one priority here at SkinnyFit. This is why we happily offer a 90-day money back guarantee.

We wouldn't want you to have a product that you cannot take, so feel free to reach out to us at 1-888-862-1758. Our telephone support is available 24/7.

We look forward to speaking with you and we can't wait to help you out with your refund.

Kevin

Customer Solutions Manager

Helpful Review? 19 People Have Voted

Posted on Dec 7, 2018

Not for me

By Judith Q., Florida, Verified Reviewer

I signed up for SkinnyFit, I receive the product, but didn't work for me, so I canceled and returned the product. They kept my money of $119.90. I disputed the charge through my bank, but they lied to them, telling them that I never cancel the account. So my bank paid them money back. After that, I call them asking for my money and they told me to email the letter from my bank showing that the dispute was canceled, and I did that.

I call them today (12/5/2018). Now they don't want to refund my money. This company stole my money. I return the product on August 30th and I dispute the charge September 10th. One of the managers was telling me today that I disputed this charge on August 28th, so I put them in a three-way with my bank and my bank tells them that I disputed the charge on September 10th. These people lied to much. My advice to you people, be very careful with this company.

I don't have my order number but have this email:

Danielle P (SkinnyFit)

Nov 28, 17:38 PST

Hi Judith,

Thank you for reaching out to us.

I did attempt to refund you, as I see the dispute is now closed, but I was not quite able to:

11/28/2018 08:31pm By CRM - Refund Failed by Payment Gateway (PayPal Refund Transaction with an Open Case Not Allowed)

I do want to assure you that we are going to refund your $119.90, but there may be a slight delay in doing so.

I will work with my supervisor to ensure we can refund you in a timely manner, even if it means sending a money order.

We will remain in contact and I look forward to getting you the refund as soon as possible.

Sincerely,

Danielle P

Customer Support

Office: 1-888-862-1758

Email: hello@skinnyfit.com

Bottom Line: No, I would not recommend this to a friend

Company Response from SkinnyFit

Dec 11, 2018

Hi Judith,

Thank you for contacting us and bringing this to our attention. I am happy that were able to get on the phone to clear up any confusion. Customer satisfaction is extremely important to us, so we thank you for your patience and working with us on the best solution!

We were able to successfully refund you via PayPal, and that transaction should show in your account in the next one to two business days. If you have any other questions or if we can help in any way please feel free to reach out to us directly, we are always happy to help!

Thank you,

Briana

Customer Success

hello@skinnyfit.com

Helpful Review? 23 People Have Voted

Posted on Jan 17, 2019

My experience

By Corinne F., Brooklyn, NY, Verified Reviewer

I have to tell you I loved this tea. The flavor and the energy I got from it...until I became terribly ill and was rushed to the hospital. They called my problem initially Diverticulitis, then saw extreme intestinal inflammation and irritation. I was on medication for a week and wasn’t able to eat solids for two weeks. For some reason, my daughter decided to take it and right now as we speak (or write), we are on the way to the hospital to see her. She’s 200 miles from home in school. I’m a mess. So I not only don’t recommend it, I urge you to take it off the shelf.

Bottom Line: No, I would not recommend this to a friend

Company Response from SkinnyFit

Jan 18, 2019

Hi Corinne,

We are glad that we were able to talk to you and learn more about the situation. We are looking into this and we will follow up via email for any updates. Please let us know if you have any other questions we can answer.

Kevin

Customer Solutions Manager

Helpful Review? 20 People Have Voted

Posted on Feb 27, 2019

Dissatisfaction

By K K., Columbus, OH, Verified Reviewer

I ordered SkinnyFit from the site. It said "one-time trial." It was about $25 for the detox and bedtime tea. When I checked my credit card statements the next month, they charged me $99. When I called, I was told that I had to send back the unused tea to get my entire refund back ($99). Remind you, I paid $26 for the promotion they were having. Because I didn't want to go through the hassle of sending it back they only refunded me $49 of the extra $99 charges to my card. I am very disappointed! The tea was actually ok, but not for $99!

Bottom Line: No, I would not recommend this to a friend

Company Response from SkinnyFit

Feb 28, 2019

Hi Karla!

Thank you so much for your honest feedback and we do sincerely apologize for any misunderstanding.

The way our trials work is you are given a full month supply of the product of your choice for an 18-day trial period. This trial period is meant to allow you to try the product and see how it works for you without committing to the retail price of the products just yet. After your trial ends, on the 18th day, you are billed for the product(s) in hand as they are a full-month supply of the product and because we assume that you are loving your product and have decided to continue using it. We do make sure to list these trial terms on our check out page, as well, to ensure our customers know what to expect and to make sure there is no confusion when purchasing.

During your trial period you are more than welcome to reach out to us and customize your trial, extend it, or cancel it altogether. In fact, we encourage our customers to keep us posted and let us know how they are liking their products. We try to be as generous as possible with our trials since we know not every person sees the same results with each product and that everyone’s body is different.

Additionally, we have a great 90 day return policy. If for any reason you are unsatisfied we have the option to return your product for a refund.

Again, we sincerely apologize for any misunderstanding. We do our best to help each and every one of our lovely customers as we know everyone’s health journey is different and not everyone sees the results they intend to. As always, we value your experience and only want to deliver the highest degree of service to you. If there is anything we can do for you at this time, please let us know and we would be more than happy to help! We will also follow up via email to ensure that you are as satisfied as possible.

We thank you for giving SkinnyFit a try and look forward to assisting you in the future.

Thanks,

Briana

Customer Success

Helpful Review? 19 People Have Voted

Posted on Apr 13, 2019

Wait for it...

By Maria C., Dallas, TX, Verified Reviewer

Doesn’t seem to do anything. Don’t think that you will lose weight or inches because you won’t. Even combined with their ZZZTOX nightly tea, yep, nothing. I just have not seen anything the product claims to do, sorry.

I don’t think I’m drinking it wrong; it’s pretty straight forward.

Bottom Line: No, I would not recommend this to a friend

Company Response from SkinnyFit

May 30, 2019

Hi Maria,

Thank you for your feedback.

We are truly sorry to hear that you have not seen the results you expected, but we greatly appreciate you giving SkinnyFit a try. As with all health supplements, individuals results may vary and some results take a bit more time to appear than others. Sometimes it is based on your diet and exercise too.

As always, we have our blog with great tips and tricks to help maximize results and most customers seem to find it helpful. It is free to access and can be found here: skinnyfit.com/blog.

Customer satisfaction is our number one priority, so if you are not 100% satisfied with your order, we would be more than happy to help you with finding another product that suits you a little better and we can also chat about our generous 90 day money back guarantee for the product you were not satisfied with. We will reach out to you shortly, but in case we miss you, you can reach us at 1-888-862-1758 and hello@skinnyfit.com.

Thank you again for trying SkinnyFit, and we look forward to assisting you.

Kevin

Customer Solutions Manager

Helpful Review? 7 People Have Voted
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