Skintology MD

I've called and was given a confirmation number to cancel my order and was just shipped and charged for another order. This time I will cancel it on my cc and then call them again and get a refund...don't bother with this...first time I called to cancel they kept putting me on hold and finally was given a number but only to have another shipment sent out...enough is enough...

We tried the skin tag removal and it was totally worthless. It did absolutely nothing. It's a scam. Save your money. Take the money you would have used and give to a charity where it would be far better used.

The product does not work - I tried it according to directions for a month and saw no change. Automatically sends you another order and charges $50 even though the product does not work.

Do not buy it! Very unhappy with the product and being dumb enough to try it. I should have read more and realized it doesn't work. Then after calling customer service I found it that they don't take care of their customers either. She refused to give me a total refund even when the website states "If you are unhappy, we will refund - NO QUESTIONS ASKED!" That's a LIE! I really wanted this product to work and told the people that over email and over the phone. But as my 30 days were coming to an end, I decided it wasn't going to work since the video says 6-8 hours and I have been using it 2 and 1/2 weeks. Don't buy it! You will save yourself a hassle.

If I could give no stars I would! I bought a 1-time product for $59.99 on June 22, 2019 for my mother. It didn't take very long to get here, but when she opened it, I remember her remarking that it didn't smell like anything (which is odd for something with peppermint in it to not smell like anything). She applied it faithfully 3 times a day for the next 3-4 weeks and nothing happens.

I see a charge on my credit card on July 22, 2019 for $49.99 from Skintology MD, which was odd because I only ordered the one-time product and clicked the box for it. I email the company letting them know that I don't want to be charged again and that I want a full refund for both charges - seeing as the product did not do what it said it would. I was told by Myra that I'd have to call to see about the refund because they could only cancel the alleged "subscription" over email. I call the toll free line and speak to an agent who gives me her employee number (either 103 or 183) and then tells me about how I supposedly signed up for a monthly subscription and that it's already canceled. When I ask for a full refund for both charges to my account, she tells me that I can only get a refund for the second charge as it was past the 30-day money-back guarantee. This I knew was a lie that they had told many people because it was the 30th day of my guarantee and I should've been able to still get my money back. The odd thing is that the website says that it takes 3- 6 weeks for results so shouldn't there be a longer trial time (like 60 or 90 days)? Sorry about that short tangent there.

After this, the customer service rep tells me that if I want a refund I'll have to pay S&H to send the stuff back that they just shipped out as well as a $7 (and some change) "stocking fee;" on top of that they told me I'd only get back 75% of the $49.99 if I did this but if I decided to keep the product - which, mind you, did not work - I'd only get 25% of my money back. I told her that I ordered the 1-time product and that the whole second charge was their mistake to begin with and that I was only on the 30th day of the first trial's money-back guarantee so I wanted a full refund for both. She told me that she was going to speak to her manager and came back saying that they'd give me 50% of the money for the second charge and allow me to keep the product. I told her that I have no use for a product that doesn't work and she told me that I'd have to call back AGAIN for the return information.

I decided I'd take this up with the BBB as I knew I was entitled to a full refund considering the circumstances that they'd made the second mistake and I was well within the boundaries of the 30-day guarantee to get my money back for the first charge but was denied it by them. I'm waiting to hear back from the BBB now! I can't believe they only offered me $12.49 - of the $109.98 I was charged - back just because they wouldn't acknowledge their own guarantee and knew that nobody wants to spend their own money to ship the product back and pay the stocking fee.

Bought three tubes of Skintology because they were the "Best Value". Did absolutely nothing for my moles. Time got away from me so I could not return them for my money-back guarantee because I was over the 30 days. I would buy only one tube until you see if it works for you. Why waste the money on a super deal if it doesn't work? In case you don't read all of the legal fine print, you are also signing up for automatic monthly delivery as well. If it had worked as advertised, why would you need four tubes of this product? On the last tube that showed up they offered 25% off to not have to bother sending it back and then when I balked, they offered 50% off the $49 tube to be done with it. I am into this product just under $200 and my refund is $25.00. I am over 60 years old and have never written a negative review about any experience or product before but I feel this situation deserves a comment.

I originally ordered what I thought was a product that might work. It doesn't, and when I called them, after having received a fourth product, was that my order was a subscription. And what that means is I get once a month a tiny tube of some kind of liquid that simply does not work. And each month I get a bill for about $45. I called the listed telephone number (844-200-0458) several times and left voice messages, no response. Finally, I got to speak to a living person who kept giving me a sale pitch. I finally got the individual to accept my cancellation and I want to WARN others that this is probably mail fraud as the product DOES NOT live up to their claims and NOWHERE could I find that I was subscribing to a monthly product at an outrageous price!

My husband has been using this for a month every day religiously and to his dismay, it does not work. Today, after checking my bank account I found out that they have debited my account for another month supply. Getting ready to call them. What a scam!

Just received my first-month subscription. I was unaware at the time of the original purchase that I was signing up for a monthly subscription. I'm a pretty savvy online buyer, but this company is very good at hiding their deceptive practices. Called my credit card company and they called Skintology MD while I was on the line. At first, they offered to refund only 75%, but the agent insisted on 100%. They refunded the charge and canceled the subscription. Thanks Capital One!

The product does not work. The product is very expensive and you get a very tiny amount in the skinny tube. I have been using it for two weeks and it does not work. Do not waste your money.

Please don't buy this product! It is a scam. They let you sign for automatic shipment without your knowledge. The product does not work at all! Please stay away from this product!