Read 113 Sleep Styler Customer Reviews and Complaints (Page 2)

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Average Customer Rating: 1.3
Rating Snapshot:
5 star: 3 4 star: 4 3 star: 3 2 star: 5 1 star:  98
Bottom Line: 9% would recommend it to a friend
Showing 12-22 of 113
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  • 4 out 4 people found this review helpful

    Not as advertised

    The Sleep Styler is definitely not as easy to use as it looks on Shark Tank or in the tutorial videos posted on their website and Facebook accounts.

    I have shoulder length, wavy hair and I have used the minis three times now, following the Sleep Styler instructions to the T (hair damp, not wet, etc.). Each time I used the rollers, it did get easier to put the rollers in place, and I did get better results (on the first night I lost six rollers in the night, but by the third try I didn’t lose any). The rollers do smooth my hair out and make it look a little nicer than just normal air drying (I have naturally wavy/curly hair), but my results never looked remotely close to what the pictures advertised. I have tried to achieve curls every night to no avail. The ends of my hair will have a little curl to them, but that’s about it. And my hair easily holds a curl.

    As far as the comfort of sleeping on them, again, false advertising with the whole “it’s like sleeping on a pillow.” Although the rollers are not uncomfortable to sleep in, they are not exactly comfortable either. I would say I got 8/10 sleep with the rollers in. However, I love my sleep and not being at a 10/10 sleep comfort level for mediocre hair results wasn’t worth it! Looks like I’ll be sticking to my curling iron and dry shampoo to avoid daily heat damage.

    If you are on the fence, please don't purchase these. I was so excited for them, as I have bought numerous Shark Tank products and always been pleased with them. This is the first product that I would not recommend, and I am shocked that Lori backs them. I spent $35 and am currently in the process of returning. With all the fees they charge to return, it looks like I'll only be getting around $18 back. Save your time, sleep, and money.

    Bottom Line: No, I would not recommend this to a friend

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  • 32 out 32 people found this review helpful

    Total failure!

    • Marietta, GA,
    • Jul 27, 2017
    • Verified Reviewer

    I was excited to see this product on Shark Tank and was hoping it was available for purchase. I did my research and found it online. I ordered through their own website. It took about 4-5 months to receive.

    As soon as I finally received it, I wanted to use it immediately. Oh my, what a disaster and disappointment.

    First, do not try it with your wet showered hair. You will end up with soggy rollers and still wet hair in the morning. It feels like you are sleeping on a wet beach towel. The rollers were lumpy and very uncomfortable, causing my neck to kink up by morning.

    If there is a consolation, dry your hair until it is mostly dry. Then use a setting gel lightly on the ends and the outer layer of hair. Twist hair strands before wrapping tightly around rollers. The directions state to start at the base of the head and wrap the ends downwards. Next, it states to wrap the band counter clock wise to how the hair is wrapped. Except, that does not work, as it won't hold the roller tight to the head.

    Solution: I went to the Dollar Store and bought some foam bending sticks (6 for $1, two sets will do your complete head of hair). Works better and more comfortable to sleep on.

    In theory, it would be great if the Sleep Styler held up to its promises. In reality, it, unfortunately, does not.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 12 people found this review helpful

    Didn't work

    • Cincinnati, OH,
    • Aug 29, 2017
    • Verified Reviewer

    I was so stoked to try these and even waited extra long for them to come in the mail. When I got them and went to try them, however, I was immediately frustrated trying to put them in right and get them to stay. My hair looks exactly like the girls in all the videos, and I am really very handy and good at styling hair (elaborate braiding, etc.), but I could not for the life of me get these rollers to go in my hair easily. I fumbled and messed with them for 15 minutes before I gave up the first time.

    The second time, after watching more videos, I was determined to get them again but became frustrated again by the Velcro sticking everywhere, the straps not holding my hair in place, and the time I was spending. I tried ONE more time and just put one roller on to sleep in overnight. In the morning when I took it out, you could not even tell the difference between the hair that was wrapped and the rest of my hair. It did not curl it one bit, and my hair usually holds curls really well.

    Now I see that these are gone from Amazon. I guess they got upset about the influx of negative reviews. I went ahead and found other curlers to try for only $8.

    Bottom Line: No, I would not recommend this to a friend

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  • 17 out 17 people found this review helpful

    A huge disappointment

    • Laguna Beach, CA,
    • Oct 22, 2017
    • Verified Reviewer

    I was really excited to receive my Sleep Styler curlers as I had watched the video on Shark Tank and read their advertisements. Unfortunately, I failed to read any reviews of those who had purchased them.

    I was imagining a curler I could sleep in comfortably, that would dry my hair and not damage it, and would create soft beautiful "beach wave curls!" The only thing that is true about this product is that it does not seem to damage your hair.

    I woke with my hair about as wet as when I went to sleep and had to blow dry it in the curlers. The curls looked great when I first took the curlers out but fell into nothing but a very slight wave (if at all) within the first hour.

    Believing that I must have made a mistake in setting my hair, I have tried them NUMEROUS times since I received them with the same results every time. I've sectioned my hair into thinner pieces, experimented with different degrees of wetness, more curlers, less curlers, all with the same results.

    I waited for over two months (probably near 3) to get these and am extremely disappointed. They aren't particularly comfortable, and they fall out while you are sleeping, do NOT dry your hair, and do not provide lasting curls as they claim. I would return them if I hadn't kept them beyond the 30-day trial.

    I wish I could find my order number to validate this purchase but cannot at this time. It may have been deleted from my mailbox. I assure you, I am a real and very disappointed customer. Since I can't return mine, I would like to at least prevent others from wasting their money on a falsely advertised product.

    Bottom Line: No, I would not recommend this to a friend

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  • 20 out 23 people found this review helpful

    We paid our money but did not receive the product. No help from customer service.

    We bought the Sleep Styler after seeing it on Shark Tank. It is now almost two months later, and we still have not received one. Worst of all, my credit card has already been charged.

    When we called customer service, they said it would be straightened out, and they would get back to us within two weeks. It's now three weeks later and after no contact, we tried again. Now they say they can't return the money even though we have not received our Sleep Styler. This sounds like a scam!

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 16 people found this review helpful

    Never received product

    I ordered the curlers on March 4th and still have not received them. My card was charged on that date, and I didn't even receive any information about the delay until I reached out myself to inquire about the product I had already paid for. The price has actually gone down by $15 by now, and I am yet to receive the product, my money back, or at the very least an update from the company.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 15 people found this review helpful

    Sleep Styler unethical incompetence.

    • Houston, Texas,
    • May 9, 2017
    • Verified Reviewer

    I ordered the product months ago, but have not received it. I did get a nice email detailing excuses for a weak supply chain. In the time frame in which I have not received the product, they have lowered their price. They would not even match their current price point, EVEN THOUGH I have not received the product. This company does not operate ethically and would warn against supporting this product with your purchase.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 12 people found this review helpful

    Waste of time and waste of money

    • Long Island, NY,
    • May 9, 2017
    • Verified Reviewer

    I have shoulder length hair, so I ordered the smaller rollers. It took a long time to receive them, so I was eager to try them when they arrived. Plus I saw the deal on Shark Tank and was sold too!

    Wow, not what I had expected. First, to get them to stay in place was impossible. Sleeping on them was a nightmare. I woke up four times during the night in pain. The result was maybe half a curl, and it looked horrible. I blew my hair out that morning. Took me more time than it was worth. Give me back my electric curlers any day.

    This was a waste of my money. I could have achieved the same thing for a 1/4 of the price. Rip off totally.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 9 people found this review helpful

    Sleep Styler Mini

    • San Francisco, CA,
    • May 14, 2017
    • Verified Reviewer

    I ordered the Sleep Styler after seeing it on Shark Tank. I paid $45, plus $7 shipping, plus tax. At some point, they gave me a $6 refund. I'm not sure why. The price is now $29.95 plus $4.95 shipping and handling. From what I've read, they are not refunding the difference if you were an early orderer.

    I received my Sleep Styler Mini a few days ago after waiting two months for it. I have fine shoulder length hair, so I ordered the mini instead of the original. The Mini rollers do not stay in my hair. I could probably use some bobby pins to hold them in place, but that defeats the purpose of this product. I would have been better off with the original. There are no reference videos for the mini, and the curlers do not come with instructions. I tried using the same technique shown in the videos for the bigger curlers, but the strap on the mini is not long enough to hold your hair in place against the curler.

    I can't imagine sleeping in these rollers. It feels like your head is on several very large, dense cotton balls.

    If you want to try these, I suggest ordering the original size. I feel like it would have curled my hair if the rollers had stayed put. I'm not inclined to give this company more money to try the other size.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Warning!

    • Stickney, IL,
    • May 18, 2017
    • Verified Reviewer

    Rip off big time! It is hard to put rollers on. They don't stay on. I get a much better curl by putting rollers on almost dry hair for 20 minutes. Customer service hung up on me when I called to complain. Before hanging up on me, "Bob" said I would receive a return label. Considering the product and customer service, I won't hold my breath.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 2 people found this review helpful

    Super slow delivery

    I ordered these after seeing them on Shark Tank. I received my refund for the difference that I paid and what was mentioned on Shark Tank. I was also told it would take about six weeks. I was not told that once shipped, it would take over a week to get to Iowa! I was told they were shipped on the 9th of May and today is the 16th and they still say it is on their way and should be here by the 17th. Good God, are they coming by horse and carriage? I hope after all the wait they are worth it.

    Bottom Line: No, I would not recommend this to a friend

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Showing 12-22 of 113

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