About Sleepgram Pillow

By Tyler Cooper
HighYa Staff Published on: Nov 13, 2017

Claiming to offer a superior sleeping experience, the Sleepgram is a feather pillow crafted to bring perfect balance to the bedroom with its chambered design. Stating that they felt traditional feather pillows were in need of a serious facelift, the creators of the Sleepgram say that they revised the plan for their product over 25 times before finally settling on the end product.

What separates the Sleepgram from other pillows is the way the interior is structured, with the soft, down outer perimeters giving way to a firmer inner chamber that is filled with thicker feathers; something the manufacturer says will help to support your neck and keep the pillow from pancaking.

They also say that the down feathers trap heat in pockets within the pillow, pulling it away from your face, allowing you to sleep cooler and more comfortably overall. The Sleepgram uses premium materials, claiming that the entire product is down-proof, keeping the material inside and allowing it to stand the test of time while also being machine washable.

What’s the Story Behind the Sleepgram?

On the product’s website, we’re told that the Sleepgram pillow started with a series of sleepless nights faced by co-founder Logan Newell’s wife. After trying out several different mattresses, they discovered that the key to a better night’s sleep actually lied in the pillows the couple was using. After sharing their story with co-founder Leo Haury, the initial idea for Sleepgram took root.

On the about us page of the website, we’re told that Sleepgram was born with the mission to make sleep, and pillow shopping, a happy experience. Neither of the founding members appear to have a background in the sleep industry, with the website claiming that their prior experience was in software engineering and data analytics.

What Causes Poor Sleep?

According to Medical News Today, sleep deprivation can be caused by a wide variety of medical problems such as depression, obstructive sleep apnea, hormone imbalances and other chronic illnesses. They list that some steps to take in order to ensure you get the best quality sleep possible include the following:

  • “Going to bed when tired
  • Following a routine for bed and wake-up times, keeping it consistent every day of the week
  • Avoiding eating 2-3 hours before bedtime
  • If unable to fall asleep after 20 minutes of trying, going to another room and trying to read until feeling sleepy, then returning to bed
  • Engaging in regular exercise during the day
  • Keeping the bedroom quiet, dark and a comfortably cool temperature
  • Turning off electronic devices when you go to bed.”

There are also other common causes of poor sleep, such as insomnia, which is a disorder that can make falling asleep (and staying that way) very difficult for many. But what about choosing the right pillow? The Sleepgram website claims to help you sleep better at night, but is there any evidence supporting the idea that the right pillow can improve your night’s rest?

In an article from WebMD, Michael Breus, PhD, a clinical psychologist and author of Beauty Sleep: Look Younger, Lose Weight, and Feel Great Through Better Sleep states that "Pillows can not only impact the quality of our sleep, but also how healthfully we rest and recharge."

For instance, if you tend to sleep on your back, you may need a pillow with medium firmness to provide that extra bit of support for your neck. If you’re more of a side sleeper, however, you may find that you need additional firmness to support the gap created by your shoulders. Meanwhile, stomach sleepers need the thinnest pillow possible, or even no pillow at all, depending on what you prefer (we’ll come back to this topic shortly).

In order to understand how well it may suit your individual needs, let’s next take a closer look at how the Sleepgram differs from a conventional feather pillow.

Comparing the Sleepgram to a Standard Feather Pillow

As we mentioned above, the main aspect separating the Sleepgram from traditional feather pillows is the three-chamber design at the product’s core. A standard feather pillow is filled with one large inner “chamber” of feathers, usually from a duck, goose, or similar waterfowl. With the Sleepgram, you have three different layers that work together to provide additional support at the top of the spine

The outer chambers on the top and bottom of the pillow are filled with ultra-soft duck down, which the manufacturer claims feels better and allows for cooler sleeping to boot. The inner chamber, meanwhile, features a thicker white duck feather filling, providing what they describe as a perfect blend of firmness (support) and softness (comfort).

Sleepgram Pillow Three Chamber DesignThis image shows how the Sleepgram’s three-chamber design is situated within the 280-thread count cotton cover. Credit: Sleepgram.com

Sleepgram Pricing & Return Policy

As of this writing, the Sleepgram pillow was available exclusively from the product’s main website online. It is available in two different sizes, standard/queen and king, and each is available in four different quantities:

  • Single pillow: $64.99 ($84.99 for king)
  • Two-pack: $79.99 $ (99.99 for king
  • Four-pack: $149.99 ($189.99 for king)
  • Six-pack: $219.99 ($279.99 for king)

Shipping is based on the number of pillows you order, with standard shipping going for anywhere from $9.99 to free for larger orders, and USPS Priority running anywhere from $60 to $100+.

Sizing Chart

  • Standard/Queen: 18" x 26" + 1.5" gusset
  • King: 18" x 30" + 1.5" gusset

The checkout page informs us that each order comes with a 60-night return policy, not including any shipping & handling fees. To initiate a return, you’ll need to reach out to customer service by phone at 877-257-5337 or via email at help@sleepgram.com. You’ll be required to pay return postage to get the product back to the manufacturer.

Sleepgram vs. Other Similar Pillow Designs

You may not be surprised to discover that there are thousands of different pillows available both online and in-stores today. That said, are there any options out there that utilize a similar three-chamber design to the Sleepgram pillow?

While we didn’t encounter a product that emulated its design outright, we did find several that featured a similar “firmer near the middle” design, including quite a few that were adjustable in terms of resistance. We also came across products with similar chamber “layers” within them, like the WENERSI Premium White Goose down pillows or the Three Geese White Goose Feather bed pillow.

So, while the Sleepgram’s design is still unique, we feel hesitant to call it a true “breakthrough,” as several products–including those mentioned above­–feature a similar “layered” filling structure. In addition, many of these pillows could be found for less than the product at hand, ranging from $24.99 to $39.99 and up when we checked during our research.

In terms of brand reception and feedback, several of these products featured hundreds of customer reviews on Amazon, many of which were five-stars. As of this writing, Sleepgram was not listed on Amazon, but we were able to find over 140 reviews on the product’s Facebook page. Of these, just over 100 were five-stars, while 28 left negative, one-star comments.

Common complaints included remarks about the pillow going flat after several uses, as well as some users complaining about a hard and generally uncomfortable experience when sleeping on the product.

Interestingly, though Facebook displayed over 100 five-star reviews as of this writing, when we clicked on them, we were taken to an error page, making it impossible to see what customers were saying.

If you’re searching for the perfect pillow for your specific needs, consider the following:

  • What position do you normally sleep in? As we mentioned above, depending on whether you are back sleeper, a side sleeper, or a stomach sleeper, a pillow with a certain type of thickness and shape may be desired. For more information on how your position can affect the pillow you need, be sure to read through our guide to the Top Pillow Picks for Each Position.
  • Consider all of your options before deciding on one. Because there are so many different pillows out there, it’s important to slow down and do a bit of research beforehand. Compare several products by price and similar features, and read through what customers are saying about each of them. Just be sure to watch out for fake reviews.
  • Understand the return policy going into a purchase. Because pillows are such a personal item when it comes to preferences of style, filling, weight, etc, it can be difficult to nail down the one that’s right for you without trying it out for yourself first. For this reason alone, it’s important to read and understand the product’s return policy before entering in any credit card information.

The Bottom Line: Our Thoughts on Sleepgram

Based on everything that we’ve learned about the Sleepgram pillow, is it safe to assume that the product’s three-chamber design is enough to improve the quality of your sleep? Our honest answer, as of now, is maybe.

As discussed above, we came across several studies illustrating that the wrong pillow could indeed have a tangible impact on the overall quality of your sleep. Also, based on our past research, that one of the primary factors for choosing a pillow is your preferred sleeping position.

With this in mind, we didn’t come across any direct evidence from the manufacturer that the three-chamber system in use in Sleepgram could actually improve the quality of your sleep—which is obviously very personal and will vary by individual. That said, the product did feature several different glowing reviews on its Facebook page, albeit alongside a handful of particularly negative ones.

Ultimately, as consumers ourselves, we feel that simply trying out a pillow and evaluating how well it works for you in practice is the best approach to take here.

If you feel that the Sleepgram represents your ideal vision for a down pillow, you can always jump in and give it a shot. You’ll have the 60-night return policy to fall back on should you decide that it isn’t right for you–as long as you’re willing to lose a bit of cash in return shipping fees in the process.

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13 Consumer Reviews for Sleepgram Pillow

Average Consumer Rating: 1.5
Rating Snapshot:
5 star: 1 4 star: 0 3 star: 1 2 star: 1 1 star:  10
Bottom Line: 8% would recommend it to a friend
Showing 1-11 of 13
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  • Fair

    I fluffed them in the dryer; great, very fluffy and soft. In the morning (sad), it was flat. So now I’m trying to sleep on two pillows. I do have to admit it definitely stays cool. These two are number 15 and 16, that is how many pillows I have purchased in the last two years. Personally, I don’t think there is any such thing as perfect pillows.

    Bottom Line: No, I would not recommend this to a friend

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  • Well rested.

    Only one night in yet, I slept good and woke up refreshed and ready to go. I didn't sit there and think about it; just got up. I hope it will last. The pillows are very comfortable out the gate.

    Bottom Line: Yes, I would recommend this to a friend

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  • 5 out 5 people found this review helpful

    Awful

    I ordered and paid for four king size pillows. I received regular size pillows. Customer service says "too bad, pay to return them and you will get a refund.” Really! They send the wrong product, and I have to pay to correct their mistake.

    No customer service at all. A total scam. Beware.

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 6 people found this review helpful

    Don't waste your money

    • Keswick, VA,
    • Jan 9, 2018
    • Verified Reviewer

    I was SO disappointed. Reading reviews, I really was looking forward to a great pillow. I ordered the two pillows together. I followed instructions when I first got the pillow. Fluffed it up really nice. But when I laid on it, it went completely flat. The most uncomfortable thing I ever tried to sleep on.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 5 people found this review helpful

    Not what I expected.

    • Connecticut,
    • Jan 4, 2018
    • Verified Reviewer

    Pillows are extremely soft, with no support. My head actually sinks into the top of the mattress! It is like sleeping on a marshmallow! I am very disappointed. I am unable to flatten it out to fit in the box to return. I tried rolling up to release air, as suggested by customer service, but that did not help. I would have to purchase a large box, plus the expense of postage. I was offered 10% back if I kept the pillows, that's maybe $10?

    Testimonials are misleading.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 9 people found this review helpful

    Worse pillows I have ever bought

    These pillows are cheap, uncomfortable, and go flat in seconds. You can feel the hard ridges of the big feathers in them. I can honestly say you can go buy a $5.00 foam pillow and have better quality, and that's pretty sad being a senior citizen on a limited income. I do not appreciate being ripped off by this company.

    I did report them to BBB in Texas. Since the pillows were shipped from California I contacted the BBB there but later was transferred to Texas BBB as that is where the main company is. Everyone that has been ripped off should file a report.

    I have also had the pillows looked at by one of our senators who lives close by. Granted, they have no contact with this company, but they can advise me as my best resource. The pillows, I believe, were purchased in another country. We are working with that info right now to find out more since I have to pay to ship these junk pillows back. I will, but I still have time and there are things that need to be looked into for this rip off sale. Too many elderly like myself have been taken advantage of, and when I send these pillows back, I'm sure they'll be passed on to an unexpecting person who will be ripped off just like I was.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    Very poor communication

    • Oklahoma,
    • Dec 19, 2017
    • Verified Reviewer

    I ordered this product a month ago. I checked the tracking number and found they had been returned to the company due to an incorrect address. I called a week ago, and the return has still not been processed. The customer service agent resolutely refused to pass my call to a supervisor. She told me that is not how this company works. She was also unable to cancel my order and refund my money.

    Stay far, far away from this company. I won’t recommend this product at all.

    Bottom Line: No, I would not recommend this to a friend

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  • 12 out 12 people found this review helpful

    No customer service

    The order was placed on November 14 and I have not received the pillows. I have a tracking number, and neither FedEx nor USPS have received the pillows from Sleepgram for shipment?

    I do not recommend buying from them. I am thinking this is scam?

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 9 people found this review helpful

    What a waste of good money.

    I bought two of these pillows and both of us were very disappointed. They were supposed to be birthday presents, but I wish I had saved my money and gotten something else. There is NO support to these pillows whatsoever. There is nothing in these pillows for any kind of support or cooling. I've slept on feather pillows before, but even they had more feathers and support than the Sleepgram Pillows.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 9 people found this review helpful

    Sleepgram Pillows purchased, no order number but proof of payment

    The website shows a 24/7 number to call but I waited over 30 minutes and no one answered. The feedback link is not a real link so you can't leave feedback. It offers satisfaction guarantee but you can't get ahold of anyone. I emailed them and honestly will be surprised if I get a response.

    Pillows are "feather," or so they say, but they are horribly stiff and uncomfortable. I needed and wanted a good feather pillow so I gave them an honest try. So much for customer service.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 14 people found this review helpful

    Will not recommend to anybody, let alone a friend

    I ordered 3 sets. I opened the one and it was flat shortly after using it. I gave it to my daughter who likes very little fluff. The other 2 will cost me a pretty penny postage to return. I called for a return authorization, and the first person was rude, and when I asked for a supervisor, I was disconnected. The second call was somewhat better. I had to listen to a spiel but got the number.

    I will not purchase anything again that does not offer free return shipping. NOT happy with this company.

    Bottom Line: No, I would not recommend this to a friend

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