About Smart Swab

It’s not exactly an appealing subject, but Smart Swab promises to deliver comfortable, safe, and easy earwax removal in an innovative new design. How’s it work?

Smart Swab consists of two parts: a long handle and a soft, spiraled, and grooved head. We’re told the head is designed to go the perfect distance into the ear canal, twist slightly, latch onto wax, and safely extract it, without causing any damage. Then, the touch-free tip pops off into the wastebasket, and replacing it with a fresh head is a snap.

It certainly seems like Smart Swab’s design is unique, but does this mean that it’ll work for you? Is it really “the best way to clean your ears while providing comfort and safety”? These are just a couple of the important angles we’ll address in this review.

What Is Earwax? Does It Need to Be Removed?

Earwax, also known as cerumen, is secreted by special glands in the skin in part of your ear canal. There, it’s intended to act as a temporary water repellent, protect against damage and infection, and clear the ear of dirt and other debris once it eventually dries up and naturally falls out.

In most cases, this process is self-regulating and doesn’t require interference. In fact, most earwax blockages are caused by accidentally pushing earwax deeper when trying to remove it, which can lead to temporary hearing loss, tinnitus, earache, and more. In other instances, someone may naturally produce an excess of earwax, requiring removal.

In almost every case though, your doctor won’t recommend digging around in your ear to remove wax. Instead, you’ll find many different methods online , including using mineral oil, hydrogen peroxide, or baby oil to soften earwax. Alternately, some claim to irrigate their earwax using at-home or over the counter methods and products.

In either instance, doing the wrong thing while attempting to remove earwax can cause pain and damage, so it’s best to play it safe and talk with your physician first.

What about Smart Swab? Does it occupy a middle ground between dangerous swabs and safer (but perhaps less effective) irrigation and softening?

Is Smart Swab an Effective Earwax Cleaning Solution?

Again, it’s important to reiterate two things before answering this question:

  1. Your body does a good job of naturally getting rid of earwax, so manual removal is rarely required.
  2. Even if removal is required, don’t attempt to do it using a swab or anything similar. Instead, talk with your doctor, who can safely and effectively remove any blockages.

These two facts alone—at least from a medical perspective—indicate that making an appointment with your doctor might provide more bang for your buck (no to mention safety) than giving it a go with a product like Smart Swab.

But as to the question, is Smart Swab effective? This largely depends what you mean. Will it remove more earwax at a single time than something like a Q-Tip? Perhaps. We’d worry that Smart Swab could push wax farther into your canal, though. And you’re still putting something into your ear, which isn’t recommended by professionals.

If Smart Swab’s inexpensive, though, it might be worth giving a try, right? Let’s talk more about this next.

How Much Does Smart Swab Cost?

One Smart Swab set includes 1 handle and 16 replacement heads, and is priced at $19.99 with free S&H. At checkout, you’ll be able to purchase a second set for an additional $6.99 fee.

All Smart Swab purchases come with a 30-day satisfaction guarantee, less S&H charges. If you purchased the BOGO offer, this means you could lose half of your refund in S&H.

To request a refund, you’ll need to call BulbHead (a division of Telebrands) customer service at 855-668-1655.

What Do We Know About the Company Behind Smart Swab?

Telebrands is the largest company in the ASOTV universe, having been founded by AJ Khubani more than 30 years ago. Since that time, they’ve released hundreds of popular products, including recent ones like Red Copper Pan, Ped Egg Power, Lazer Bond, and more.

In a lot of instances, the Telebrands’ customers seem to give the company’s products an average rating of 2 stars, usually based around complaints of poor quality/failure to work and less-than-stellar customer service. Granted, this is the most common feedback for all As Seen on TV products, whether from Telebrands or other manufacturers.

From a business perspective, Telebrands was investigated by the NJ Attorney General’s office a couple years ago for allegedly violating the Consumer Fraud Act. While they were never found guilty (nor did they admit any wrongdoing), the company ended up settling for a $550K cash fine.

Let’s go ahead and wrap things up, shall we?

Is Smart Swab a Wise Purchase?

Is there anything quite like Smart Swab? While you’ll find many other “stick-based” ear cleaning products available online and even at local retailers, we didn’t come across anything designed the exact same way—especially not with Smart Swab’s removable heads. Does this necessarily mean Smart Swab will work any better? This remains to be seen.

What we do know is that you rarely need to manually clean your ears, and even when this might be necessary, it’s never a wise idea to do it yourself or to stick a long object into your ear canal. Because of this, if you’re experiencing signs and symptoms of excess earwax buildup, such as trouble hearing, pain, or infection, we’d recommend speaking with your doctor first.

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27 Consumer Reviews for Smart Swab

Average Consumer Rating: 1.6
Rating Snapshot:
5 star: 4 4 star: 0 3 star: 0 2 star: 0 1 star:  23
Bottom Line: 15% would recommend it to a friend
Showing 1-11 of 27
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  • 3 out 3 people found this review helpful

    Postage unpaid

    • Brackley, Northampton, United Kingdom,
    • Jul 11, 2018
    • Verified Reviewer

    Not only did this come without postage being paid and I had to pay £2 to receive it, but it's totally useless and a complete waste of my money. Who do I contact to receive my money back and your unpaid postage?

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 8 people found this review helpful

    Waste of money

    They must have put fake wax in the ears of the people on the commercial because this product didn't take ANY wax out of my ears. Also, my ears hurt after. I got this product because it was 50% off, but it still wasn't worth the money. I wouldn't spend a dollar on this now.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 16 people found this review helpful

    Avoid like the plague

    • London, United Kingdom,
    • Feb 16, 2018
    • Verified Reviewer

    My friend and I used the Smart Swab three days ago. We followed the instructions and did exactly as told. He is now deaf in one ear. I have had chronic ear ache ever since. Now when I yawn, I hear a ripping noise in my ear. I was hoping the problem would go away, but three days on it has not got any better. We're both genuinely worried that this product has caused us permanent damage and are frightened. I now find myself in a position where I need to take medical advice.

    Bottom Line: No, I would not recommend this to a friend

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  • 13 out 16 people found this review helpful

    Honest and positive feedback from a relieved dude

    • Burlington, VT,
    • Dec 26, 2017
    • Verified Reviewer

    I'm not a plant. This is a genuine comment from a consumer.

    I got sick in late November (2017) and after shaking off what I think was the flu, I couldn't hear out of my left year. I'm 44, and nothing like that has ever happened before. Needless to say, after 3 weeks of being half deaf, I started to get worried.

    I remembered I'd previously ordered a Smart Swab but never used it. Found it in a drawer. After trying a water flush, Q-tips, my finger and probably a letter opener, I put the Smar Swab to work. It took a few missions, and the amount of wax it pulled out was absolutely disgusting, but it was the tool that did the trick. I dug until nothing else came out, and about 15 minutes later I heard a little "pop" and could finally hear again!

    These low ratings I see here are surprising. I love this darn thing and give it the highest recommendation.

    Bottom Line: Yes, I would recommend this to a friend

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  • 7 out 9 people found this review helpful

    Didn’t remove wax

    I'm pretty sure I have wax in my ear; Smart Swab didn't remove it. I followed the instructions, but it doesn’t work. I would advise not to buy this product. It seems to be a scam. It should have gone proper medical supervised testing to see before being released to market.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 8 people found this review helpful

    Don't waste your money

    I saw this a couple of times on local TV, and I had wanted to buy it as I always use cotton swabs a lot of times. The other day, this product was shown on my Facebook page as ads. I was eager to buy it when I saw it was being offered at a 50% discount. Not only that, it comes with another pair.

    It arrived today at my door and I used it as intended. But to my dismay, the actual packaging in the photo is not the same as the packaging inside.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 7 people found this review helpful

    Worthless at any price

    • Minneapolis, MN,
    • Nov 17, 2017
    • Verified Reviewer

    I just purchased Smart Swab at Walgreens in Plymouth, Minnesota. The spiral cleaning method is very similar to Roto Rooting, a clogged drain. Following the directions, my wife and I attempted to remove the ear wax that we both knew was present in our ears. With zero success, we tried the conventional cotton cue tip/swab. This method produced quite a bit of wax. If the Smart Swab was really up to the task, it should have removed this wax as well. The packaging is very cute, and you get 16 soft tip ends. That's all there is for the good news.

    This is a rip off! Don't put this into your ears, or better still, don't put this into your shopping cart!

    Bottom Line: No, I would not recommend this to a friend

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  • 16 out 22 people found this review helpful

    It actually works!

    I was hesitant to buy this because I saw a lot of bad reviews, but it worked perfectly for me. A lot more wax came out than I've ever imagined. There's a bit of a trick to it. You have to get it started gently and then push in more once it begins threading into your ear canal. Once it gripped, it took a lot of wax out. It worked great for me!

    Bottom Line: Yes, I would recommend this to a friend

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  • 7 out 9 people found this review helpful

    Didn't get anything but the holder

    • Santa Monica, CA,
    • Jul 6, 2017
    • Verified Reviewer

    I just got the envelope from Smart Swab, a holder but no swabs and no carrying case. I cannot call now because you have 9-5 hours. I want the whole kit and kaboodle. It is annoying to have to right your mistake.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 25 people found this review helpful

    Amazing gadget!

    I had suffered from the accumulation of ear wax for years. My ears would clog out so bad that often I had to have my ears irrigated. Smart Swab is a wonderful gadget that allows me to clean my ears safely and effectively. Since using Smart Swab, I've never had any problems with my ears. I strongly recommend using this amazing invention to people who have an excessive ear wax problem.

    Bottom Line: Yes, I would recommend this to a friend

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  • 15 out 18 people found this review helpful

    A downright dangerous product for some.

    I have Meniere's inner ear trouble, so I checked very carefully for any warnings on the website. I found nothing, so I ordered. The first thing I saw when I opened the box was a warning "do not use if you have Meniere's."

    I called and was told I would have to return the package and pay for shipping, insurance, and get a tracking number. Not worth it. I threw it out.

    Bottom Line: No, I would not recommend this to a friend

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