About SpyFly

If you’re looking to find out more about your new neighbor, or find a person you haven’t spoken to in years, SpyFly claims to allow you to quickly and easily perform public record-based background checks.

This includes criminal records, contact and address information, financial information, related individuals, and even registered sex offenders in your area.

But when it comes down to it, does SpyFly provide a solid amount of value for your hard-earned money? Let’s search for the facts and see what they have to say.

How SpyFly Works

SpyFly claims to provide you with accurate, up to date, and complete background checks about anyone in a fast, easy, and safe manner.

SpyFly claims to accomplish this by using cutting edge technology to aggregate billions of public records, which can help you find someone you haven’t had contact with in a while, learn more about your new neighbor, or find out what public records are available about you.

In addition, SpyFly claims to help you locate sex offenders in your neighborhood, or anywhere else in the U.S., and to receive email alerts any time a registered sex offender moves into your area.

With SpyFly, you’ll also be able to monitor up to four individuals, and to be notified when anything in their public record changes, such as a marriage, divorce, arrest, and more.

On top of this, SpyFly claims that you can store personal Emergency Response Profiles (ERPs) for your whole family, which can be quickly emailed to authorities if anyone should go missing.

In order to begin using SpyFly, you’ll simply need to enter a person’s first name, last name, and state on their homepage.

However, keep in mind that according to the Fair Credit Reporting Act, information obtained through SpyFly cannot be used for employment, consumer credit, or other related purposes.

SpyFly Pricing and Refund Policy

SpyFly offers four different automatically-renewed membership options, which allow you to run an unlimited number of background reports:

  1. Monthly: $29.97
  2. Quarterly: $39.97
  3. Semi-Annual: $49.97
  4. Annual: $59.98

Regardless of the membership option you choose though, you can sign up under either a 7-day trial or a standard version.

With the 7-day trial, you’ll initially be charged $1, and if you cancel before the seven days are up, you’ll owe nothing further.

However, if you fail to cancel, you’ll be billed exactly seven days from your original registration date based on your chosen membership option.

According to SpyFly’s Terms of Use, no refunds are available for memberships, although you can be credited for a specific search if no information about an individual is found.

If you need to cancel your SpyFly subscription, you’ll need to contact their U.S.-based customer support team at 800-831-9235.

What Do Other Consumers Have to Say About SpyFly?

SpyFly Inc. was founded in 2012 and is based out of San Diego, CA. The company holds an A- rating with the Better Business Bureau, with zero complaints filed over the past three years.

Unfortunately, we were unable to locate any online customer reviews about SpyFly during our research. This could be due to the fact that, although the company’s URL was originally registered in 2012, their site appears to have been operational only since early 2014.

What’s the Bottom Line About SpyFly?

With all this information in mind, should you spend your hard-earned money on a SpyFly membership? Perhaps, but consider the following before signing up:

First, one of the biggest complaints related to services such as SpyFly, PeopleSmart, Instant Checkmate, and other people search sites is that they contain incomplete information.

In other words, your results may be missing criminal information for someone who is known to have a criminal record, bankruptcies for someone who has undergone bankruptcy, etc.

The second most common complaint is that these types of sites will nickel and dime you for detailed information above and beyond a basic report.

As such, they can quickly become expensive, and you may find yourself paying $50 or more for all the information you need, on top of your membership fees.

With this said, we performed a SpyFly test search and found that before viewing your report, you’ll be required to enter credit card details in order to pay for the $1, 7-day trial. As such, we were unable to verify whether or not either of these complaints apply to SpyFly.

Bottom line: With limited customer reviews, and a search process that requires you to enter your credit card information before viewing a report, it’s difficult to provide solid feedback on the usefulness of SpyFly’s background checks. As such, we would recommend signing up for the 7-day trial and canceling your membership immediately if you’re not satisfied with the results.

» See Also: The Problem with People Search Websites and How You Can Find the Same Information for Free


Read 37 SpyFly Customer Reviews and Complaints

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Average Customer Rating: 1.9
Rating Snapshot:
5 star: 3 4 star: 5 3 star: 2 2 star: 1 1 star:  26
Bottom Line: 27% would recommend it to a friend
Showing 1-11 of 37
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  • Easy, fast, and reliable

    I was browsing the internet looking for a person that had married and divorced into and out of my family. Unfortunately, I was unable to locate this person, however, SpyFly was very accurate with the information in my report. Everything is so easy to follow along and do. The reports are clear and have all the information you may need. No hassles from them even when I wanted to cancel. If there are any changes in information from a report they email you letting you know. Overall I am very satisfied with having SpyFly just a few clicks away.

    Bottom Line: Yes, I would recommend this to a friend

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  • Not enough use to rate properly.

    • Gresham, OR,
    • Sep 24, 2019
    • Verified Reviewer

    Used only about 1 hour. I read all I could so I didn't get very deep into what was offered.

    I am a very busy person running my life so I will need more time to evaluate SpyFly to give an honest opinion.

    Bottom Line: Yes, I would recommend this to a friend

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  • Too expensive

    • Wisconsin,
    • Sep 23, 2019
    • Verified Reviewer

    Your service is too expensive for the little work that you do. Then you don't send a reminder that you're gonna charge another month you just take it from my account not knowing if I want another month of horrible service. I really would like a refund because you didn't provide me with anything.

    Bottom Line: No, I would not recommend this to a friend

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  • Addresses

    • Yaima, WA,
    • Sep 11, 2019
    • Verified Reviewer

    This service is more complete than others that I have used. The one item that could be better is when an individual lived/lives at a specific address.

    Also, could not tell, easily, if someone has died when I look up the information, or if they are incarcerated.

    Bottom Line: Yes, I would recommend this to a friend

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  • Auto-renew fraud

    • North Carolina,
    • Jul 11, 2019
    • Verified Reviewer

    I suppose I must have clicked on the $1 free trial since they seem to have all my information including my smartphone number. I have no memory of doing this, however. Sure enough, 7 days later they billed my card for the $29.97 monthly charge. I called to cancel and they agreed to refund $14.99 as long as I didn't dispute the charge. So they got $16 for nothing. Do not click on anything from this company.

    Bottom Line: No, I would not recommend this to a friend

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    • Jul 23, 2019

      Company Response from SpyFly

      Dear Betty,

      We are sincerely sorry if you had a negative experience with our service. It is of the utmost importance to our company that we are able to resolve this situation with SpyFly. We attempted to call you today in efforts to assist you and resolve this issue.

      Please give us a call at 800-831-9235 and we will be happy to assist.

      Thank you,

      SpyFly Member Support Team


  • 2 out 2 people found this review helpful

    Complete ripoff and scam

    • New Jersey,
    • May 2, 2019
    • Verified Reviewer

    Information inaccurate and now they are billing me every month. Will NOT return phone calls and have been calling for 3 months at least 5+ times per month. This site is a total SCAM.

    Bottom Line: No, I would not recommend this to a friend

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  • 10 out 10 people found this review helpful

    Rip offs

    • Tennessee,
    • Dec 3, 2018
    • Verified Reviewer

    I canceled and they continue to take money out of my account. And that was a rip-off, I never got any information regarding your name, this was several months ago. And then this morning I get up in the morning and they are taking more money out. I would not recommend this site to anyone other than the police. If my money is not good back on my card, I am going to make a police report, they are against this company, so before you think about using it, run.

    Bottom Line: No, I would not recommend this to a friend

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  • 19 out 19 people found this review helpful

    Don’t use this site!

    • Grand Rapids, MI,
    • Sep 28, 2018
    • Verified Reviewer

    I signed up for their $2 trial period and was disappointed with the accuracy of their information (outdated, completely incorrect, or desperately lacking in many "advertised" information areas). I forgot about it until they billed me $29.97. I called them immediately, at 9:08 am the day they charged me. They told me on the call (and I subsequently read on their site) that all charges are non-refundable even if you have not used their service.

    I signed in after I saw the charges and it said my account expired in 10/10/18 even though they charged me on 9/28/18. I told her, and she said no it would be expired on 10/28/18. So this was all very frustrating, but then she told me she had been authorized to offer me the same service for $2.99 a month compared to the $29.97 they just told me was non-refundable, even when you haven’t used their site because of the cost incurred by them from my not canceling (and didn’t remember or I would have canceled prior to money being taken from my account).

    It’s a scam, to trap people into paying $30 a month regardless of site usage or lack thereof, and then offering the same gosh darn thing at a discount of $26.98 when you call to cancel! They also intentionally make it very inconvenient to cancel your membership - they don’t offer a cancelation option online, you must call and sit on hold or accept their offer to call you back when they are free, whenever that might be. I 100% do not recommend this site for anyone! Also on a side note, per the cancelation email, if you sign up for their ID PROTECTION you have to cancel that separately!

    Bottom Line: No, I would not recommend this to a friend

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  • 20 out 20 people found this review helpful

    I got it and now I can't log in

    These guys suck. I can't log in or reset my password because I never get an email. It is bad, and no one answers that can help me. I'm very upset. I get charged yet I can't log in.

    Bottom Line: No, I would not recommend this to a friend

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  • 26 out 26 people found this review helpful

    Terrible, avoid at all costs, total ripoff

    • Westlake Village, CA,
    • Jul 11, 2017
    • Verified Reviewer

    Absolutely awful. Don't get ripped off like me. The real criminal is SpyFly. They lock you into their scheme and no info at all. Super lousy. You can get all the info free that they provide.

    Avoid this big time.

    Bottom Line: No, I would not recommend this to a friend

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  • 23 out 23 people found this review helpful

    This company is untrustworthy

    • Arlington, TX,
    • Jun 1, 2017
    • Verified Reviewer

    This company and many like it are not reporting truthfully. They are great at gathering information, but they lack accuracy. The other companies doing this are just as bad. Beware of these scam companies that do nothing but ruin a person's reputation. They may hit the nail on the head often enough to look legitimate, but don't count on it.

    Bottom Line: No, I would not recommend this to a friend

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Showing 1-11 of 37

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