About SpyFly

If you’re looking to find out more about your new neighbor, or find a person you haven’t spoken to in years, SpyFly claims to allow you to quickly and easily perform public record-based background checks.

This includes criminal records, contact and address information, financial information, related individuals, and even registered sex offenders in your area.

But when it comes down to it, does SpyFly provide a solid amount of value for your hard-earned money? Let’s search for the facts and see what they have to say.

How SpyFly Works

SpyFly claims to provide you with accurate, up to date, and complete background checks about anyone in a fast, easy, and safe manner.

SpyFly claims to accomplish this by using cutting edge technology to aggregate billions of public records, which can help you find someone you haven’t had contact with in a while, learn more about your new neighbor, or find out what public records are available about you.

In addition, SpyFly claims to help you locate sex offenders in your neighborhood, or anywhere else in the U.S., and to receive email alerts any time a registered sex offender moves into your area.

With SpyFly, you’ll also be able to monitor up to four individuals, and to be notified when anything in their public record changes, such as a marriage, divorce, arrest, and more.

On top of this, SpyFly claims that you can store personal Emergency Response Profiles (ERPs) for your whole family, which can be quickly emailed to authorities if anyone should go missing.

In order to begin using SpyFly, you’ll simply need to enter a person’s first name, last name, and state on their homepage.

However, keep in mind that according to the Fair Credit Reporting Act, information obtained through SpyFly cannot be used for employment, consumer credit, or other related purposes.

SpyFly Pricing and Refund Policy

SpyFly offers four different automatically-renewed membership options, which allow you to run an unlimited number of background reports:

  1. Monthly: $29.97
  2. Quarterly: $39.97
  3. Semi-Annual: $49.97
  4. Annual: $59.98

Regardless of the membership option you choose though, you can sign up under either a 7-day trial or a standard version.

With the 7-day trial, you’ll initially be charged $1, and if you cancel before the seven days are up, you’ll owe nothing further.

However, if you fail to cancel, you’ll be billed exactly seven days from your original registration date based on your chosen membership option.

According to SpyFly’s Terms of Use, no refunds are available for memberships, although you can be credited for a specific search if no information about an individual is found.

If you need to cancel your SpyFly subscription, you’ll need to contact their U.S.-based customer support team at 800-831-9235.

What Do Other Consumers Have to Say About SpyFly?

SpyFly Inc. was founded in 2012 and is based out of San Diego, CA. The company holds an A- rating with the Better Business Bureau, with zero complaints filed over the past three years.

Unfortunately, we were unable to locate any online customer reviews about SpyFly during our research. This could be due to the fact that, although the company’s URL was originally registered in 2012, their site appears to have been operational only since early 2014.

What’s the Bottom Line About SpyFly?

With all this information in mind, should you spend your hard-earned money on a SpyFly membership? Perhaps, but consider the following before signing up:

First, one of the biggest complaints is that they contain incomplete information.

In other words, your results may be missing criminal information for someone who is known to have a criminal record, bankruptcies for someone who has undergone bankruptcy, etc.

The second most common complaint is that these types of sites will nickel and dime you for detailed information above and beyond a basic report.

As such, they can quickly become expensive, and you may find yourself paying $50 or more for all the information you need, on top of your membership fees.

With this said, we performed a SpyFly test search and found that before viewing your report, you’ll be required to enter credit card details in order to pay for the $1, 7-day trial. As such, we were unable to verify whether or not either of these complaints apply to SpyFly.

Bottom line: With limited customer reviews, and a search process that requires you to enter your credit card information before viewing a report, it’s difficult to provide solid feedback on the usefulness of SpyFly’s background checks. As such, we would recommend signing up for the 7-day trial and canceling your membership immediately if you’re not satisfied with the results.

» See Also: The Problem with People Search Websites and How You Can Find the Same Information for Free


Customer Reviews

Start your review of SpyFly:
  • 42 Customer Reviews
  • 31% Recommend This Company
2.0 out of 5
5 star: 11% 4 star: 11% 3 star: 7% 2 star: 4% 1 star: 64%

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To safeguard you and ensure helpfulness and relevance, our compliance team manually assess every customer review before it goes live.

We have a zero-tolerance policy for fake reviews, and companies cannot control or alter any reviews at any time.

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  • Information not complete

    • By Rosemarie Inness,
    • Elmira, NY,
    • Aug 22, 2014

    The first time I was on, I did everything as they explained, received all information that I asked for but, it was not up to date however... 2012. That was the last date entered. 2nd time trying to get into my site and it wouldn't take my password and I called them and they gave me a temp ID. The third, and fourth time would not let me in again and today I tried again, couldn't get in with my password. Keep reading incorrect user ID or password but, I know I have or at least had the right ID and password as I wrote them down. I am canceling with SpyFly

    Bottom Line: No, I would not recommend this to a friend


  • what a rip off

    • By Sunny,
    • Indiana,
    • Dec 9, 2014

    I paid my one-dollar trial fee & can't login! It keeps saying user not found! Although they were found to take my credit card info quickly. I've reset my password eight times and followed the email link & what you know says account not found. Don't waste your time.

    Bottom Line: No, I would not recommend this to a friend


  • Watch out.

    • By Jeff,
    • Missouri,
    • Jul 9, 2015

    SpyFly has incomplete info. We tried three people who we knew the histories of and all three missed major events.

    You must call to cancel, no way to cancel online. This is a big red flag for me. It means they are going to give you the run around before canceling.

    No refunds is no refunds. If you forget to cancel they will not work with you. It's a sham, go somewhere else.

    Bottom Line: No, I would not recommend this to a friend


  • Not a happy camper

    • By Lisa Princinsky,
    • Jan 5, 2015

    I paid the initial fee, checked a few names, and went to return to the site a few hours later to learn that I couldn't log back in.

    Bottom Line: No, I would not recommend this to a friend


  • Did not work at all!

    • By Laura Guziak,
    • Evanston, Illinois ,
    • Jan 21, 2015

    I joined for the 7 day trial, forgot to cancel until 2 hours past the time. I tried to look up all my friends to test this site. Said, still searching. No information came up at all. Not one! So, I believe this is a scam and a half. So, now I'm being charged $29.99 for a month, but, really? What do I get? Nothing! Blank pages, still searching...

    Bottom Line: No, I would not recommend this to a friend


  • Didn't get the info. Same old story - they just want your credit card.

    • By J,
    • NC,
    • Jun 10, 2015

    Bottom line - they want your credit card and those 3 digits on the back of your card. Scammers. Don't advertise free service - you are lying to the public. Fraudulent, don't deserve a star, consider that 1 star a -5, due to this site not letting me post without giving them at least 1 star lol.

    Bottom Line: No, I would not recommend this to a friend


  • It's a scam

    • By RE,
    • Feb 27, 2015

    Information is not complete. It's all a scam. You figure $2.00 a person and you never get into the site adds up to a lot of money. BBB should look into this company.

    Bottom Line: No, I would not recommend this to a friend


  • Never got to login

    • By Shelley,
    • Kansas City, KS,
    • Mar 14, 2015

    I gave them my credit card info and some glitch happened. I had to call today and they picked up the phone but the guy said my login was fine and he logged in with my password which he told me was my phone number. Why have a password if the whole company knows it? He also told me I would be getting an email from the company. It never came and I still to this moment cannot login. I can't even comment on the member page. I am going to call again tomorrow and cancel.

    Bottom Line: No, I would not recommend this to a friend


  • Crooked, dirty site

    • By Doyle Hargraves,
    • Santa Fe, NM,
    • Mar 30, 2015

    Yet another background check site whose intent is to cheat, steal, and deceive, rather than to provide honest and accurate information. Subscribers pay a lofty price for faulty, recycled, and outdated garbage. You see one of these sites, you've basically seen most all of them. Pay an additional fee for unreliable details. If you're getting these messages popping up in the spam folder, it's a great chance that it's really a scam.

    Bottom Line: No, I would not recommend this to a friend


  • Watch out. Scam.

    • By Giuliana,
    • Apr 7, 2015
    • Verified Reviewer

    I purchased a one-time service to check my information and they secretly charged my credit card a monthly subscription fee without my knowledge. They provide no refunds over the phone.

    Spyfly.com claims to be a BBB accredited company. BBB also lists their address on their website: 1804 Garnet Ave #409, San Diego, CA 92109 This address actually belongs to H&R block. There are no suites in that location. It is just a tiny one floor store.

    Bottom Line: No, I would not recommend this to a friend


  • Wrong, wrong, wrong.

    • By Lisa Dominguez,
    • Maryland,
    • May 22, 2015

    I sat here with a family member who was having trouble finding work because of a felony record. I got on SpyFly and ran a background check on him. SpyFly found him and all social information like addresses and previous addresses but did not have any employer records, drivers license, or felony information. This is a terrible site for employers. I own a business and will never use them again.

    Bottom Line: No, I would not recommend this to a friend


Showing 1-11 of 42

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