About Storenvy

Established in 2009 and based out of San Francisco, CA, Storenvy is an online social marketplace where independent merchants can sell their unique, creative goods to consumers through their very own storefront. As a storeowner, Storenvy provides you with an opportunity to become an independent merchant in as little as five minutes, and to reach thousands of shoppers. This can be accomplished in two ways:

  1. Personal Storefront – This acts as your very owner corner of Storenvy, where you can customize to distinguish yourself from your competition. Your unique URL would be www.MyStoreName.storenvy.com (or a customer URL, as we’ll discuss later), and is where customers can purchase directly from you.
  2. Marketplace – The Storenvy Marketplace acts as a curator for all products on the site. For example: Imagine that you sell handmade scarves. A shopper types in “handmade scarves” into Storenvy’s search field, which returns your products, as well as those of your competition. The shopper would then have the ability to purchase through Storenvy, or click on your site’s link, and purchase directly through you.

According to TechCrunch, Storenvy’s goal is to become the Amazon for independent storeowners. Currently, the site claims that more than 40,000 items are added each week from over 50,000 stores, and that 50% of sales come directly from the marketplace storefronts (versus directly through custom the storefront). Despite the large amount of traffic on the site though, Storenvy currently has a D rating with the Better Business Bureau.

How Storenvy Works

When shopping Storenvy’s site, you can browse through thousands of products in Marketplace categories such as Clothing, Health & Beauty, Tech Gadgets, Accessories, Books, Jewelry, and much more. If you find a product you like, Storenvy gives you the ability to “Envy” the item, which is essentially adding it to your Favorites list. After this occurs, you will then be able see all the other shoppers who have added it to their Favorites as well. As a product accumulates more and more “Envys,” it will eventually appear on the Popular page, which further increases its ability to gain more “Envys.” This helps promote the product, and to increase its sales.

If you decide to set up a storefront, it will be completely free, and you can be up and running in as little as five minutes. However, you will be required to have a Business or Premier PayPal account, as this is the only payment processor Storenvy uses, for both store owners and shoppers alike. As such, all sales are subject to standard PayPal fees, which are currently set at $0.30 + 2.9% per transaction. Also, storeowners will be fully responsible for processing their own refunds via PayPal, including associated shipping charges.

After signing up, you will receive your own custom store located at www.YourStoreName.storenvy.com, or you can use your own domain name for an additional $4.99 per month. Some of Storenvy’s custom features include:

  • Control all of your product’s attributes, including pricing, images, descriptions, etc., with an unlimited product capacity.
  • Customize and “brand” your store to differentiate yourself from the competition.
  • Order tracking – view and manage all incoming orders.
  • Create/offer discounts.
  • View your store’s stats using Storenvy’s built-in analytics.
  • Mobile device and tablet-friendly site.
  • Fans can shop directly from your Facebook page.
  • And much more…

Does Storenvy Make Money From Your Sales?

According to Storenvy’s website, they do not currently charge any fees for use of their service, with the exception of the $4.99 monthly fee for a custom domain name (e.g. without the .storenvy extension on your URL). However, the company claims that as of early 2014, they will begin taking a set percentage from all sales that occur through their Marketplace. In addition, Storenvy states that they will also be implementing a Marketplace Revenue Share early next year, which will act as an incentive to drive even more sales to your storefront.

Pros:

  • Shoppers can browse through thousands of products curated by independent merchants.
  • Feature-filled Custom and Marketplace stores, all of which are free of charge.
  • Easy setup.
  • Unlimited products.
  • Storenvy has the potential to be utilized as a marketing tool for your Marketplace store.

Cons:

  • 15 complaints with the Better Business Bureau, and an overall D rating.
  • Different refund policies that shoppers are required to constantly check on, depending on the vendor they purchase from.
  • While Storenvy claims they have a zero-tolerance policy toward scams/dishonest merchants, there is a window of opportunity between when the scams appear on the site, and the time they are shut down. During this time, Storenvy has no control over these types of transactions.

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Read 60 Storenvy Customer Reviews and Complaints

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Average Consumer Rating: 1.8
Rating Snapshot:
5 star: 8 4 star: 3 3 star: 2 2 star: 3 1 star:  44
Bottom Line: 25% would recommend it to a friend
Showing 1-11 of 60
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  • 4 out 11 people found this review helpful

    Terrible. Scam!

    • CT,
    • Dec 7, 2013

    I never received my order. I contacted them via email and they never responded. I will have to report them to get my money back.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 11 people found this review helpful

    Complete rip off

    • Seattle, WA,
    • Jun 23, 2015

    I ordered something through Storenvy in mid November that was supposed to be a Christmas present. The item hadn't shipped as of two weeks later and I contacted the store and they told me that they would ship it out and it would be here by Christmas. The holiday came and went. Now I am being told that because it was through PayPal (as all their orders are) they can't give a refund due to the fact that it is past 45 days. Complete waste of time and money, and poor customer service. Never using this site again!

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 15 people found this review helpful

    Ordered from leggingsforu.storeenvy never got my package

    • California ,
    • Jun 24, 2015

    I order a pair of $30 for a concert and it's been two weeks and I never even got an email saying that it's shipped. I've wrote them at least four times and haven't got a single response.

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 11 people found this review helpful

    Electric shop

    • Ohio,
    • Apr 4, 2014

    After reading the previous reviews I'm embarrassed to say I'm going thru the same thing I ordered and item Monday March 24 took my money that day received a electronic receipt and then a WEEK later got an email saying it was shipped with tracking number and everything but the dang on tracking number did not work and it's about to be a week since that and two weeks since I ordered.

    I'm still waiting but I'm extremely disappointed THUS FAR

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 11 people found this review helpful

    Won't give a reply or money back. Don't order from them.

    • Washington,
    • Jun 26, 2015

    Ordered a dress from "Girlfriend Prom Dress" a site on storenvy.com. Dress was horrible, crooked hem, wrong color too short and very poorly made. Paid over $200.00 for the monstrosity. Tried to get a hold of the Girlfriend Prom Dress store, no response. Tried to get a hold of storenvy.com, no response. Do not buy from either of these sites, total scams.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 7 people found this review helpful

    This site is a scam. Do not order from The Horror Project

    • Denver, co,
    • Jun 11, 2015

    I order online a ton. I have had very few issues with other sites (amazon, Etsy, eBay, etc) and any issues I have had have been resolved quickly. This site however has been awful. I ordered a hoodie as a gift for my husband from The Horror Project the beginning of May. I needed the hoodie by the end of May. I figured 2 weeks should be a good amount of time considering the store is in the US and i have received packages from china in less time. A week after my order I sent them an email asking when my item would ship because I had yet to hear anything from them regarding my purchase. Since then I have attempted contact with them many times, when I noticed my order was canceled, with ZERO response.

    Where is my money? I feel scammed. I will be reporting this site to the BBB. I just want what I ordered or the money I paid. I cannot believe Storenvy allows stores to cancel orders without any contact to the customer AND not refund the customer. I have also attempted contact with Storenvy with zero response from them as well. This was my first experience and it will be my last. They have bad business and awful customer care that's ran by a bunch of money stealing scammers.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 6 people found this review helpful

    Still hasn't arrived

    • Canada,
    • Jul 17, 2014

    This has been a terrible experience. I ordered from fashion fever boutique and they wouldn't give me a tracking number?! I ordered a bikini for $40 and it's been weeks. This store is a scam for sure!

    Bottom Line: No, I would not recommend this to a friend

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  • 7 out 8 people found this review helpful

    Zero support on website

    • Washington DC,
    • Jul 27, 2014

    I got an email from this company "welcoming me" to my new account which I never signed up for. I looked high and low for customer support number - NONE. Then I tried repeatedly to use their email form which just keep freezing up and telling me that my email had not been "posted" whatever that means. So of course I am worried about phishing and no one to talk to... what terrible, terrible customer service. How about a phone number on the website at least?

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 8 people found this review helpful

    I got ripped off

    • L.A.,
    • Jan 13, 2015

    Ordered an expensive stuffed Pokemon character in mid November for my son. Hoped to have as a Christmas gift for him. It's now January and not even a fake tracking number?

    Bottom Line: No, I would not recommend this to a friend

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  • 6 out 9 people found this review helpful

    4-Forever Clothing Company

    • Jul 13, 2015

    Storenvy is absolutely a scam. Never order anything on this site. I ordered some really expensive Uggs, and never received my product or money. The store owner name was Britt Turner. She was very shady. She stopped answering my emails, and never gave me a tracking number.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 16 people found this review helpful

    Five good reasons why Storenvy sucks.

    • Jul 31, 2015

    Why you should not shop at Storenvy:

    1. Storenvy took 5 days to get back to me when there was a problem.
    2. Does not regulate their members or products for quality control.
    3. Made no effort to fix the problem and made absurd lazy excises for the problem
    4. Has no phone support or accountability
    5. Has no working digital download system for digital goods

    Those are the five good reasons why I think Storenvy sucks. So don't shop there.

    Bottom Line: No, I would not recommend this to a friend

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Showing 1-11 of 60

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