Read 81 SuperBoost Wifi Customer Reviews and Complaints (Page 3)

I received the Booster with no invoice and no instructions. A few days later I got an email acknowledging my order for 2 boosters! I rang Customer Services on 03308080539 to ask about returning the product but was told I would have to pay the postage which would be about £8. Alternatively, I could keep the product and they would discount it by 20%. They agreed to send the fitting instructions in an email which I have now received but can't understand the technical jargon!

I would say to anyone thinking of buying this item to forget it!

I got one of these, decided I didn't want, returned, ordered on 3/15/19, returned to Returns-Suppoort@helpwithmyorder.com 10450 N Airport Rd Hayden ID83835 on 3/26/19, well within their 90-day guarantee. To this day I still have not received my refund. Ref1#17DA3B3DAD - Ref2# DP1001. USPS Tracking# EVs below, bar code #9274 8901 7905 1954 3479 8636 08. It was returned in the original envelope they sent it to me - marked RETURN TO SENDER. So I think they just took my $36.77 and decided not to return my money and probably resell the WiFi Blast.

I got tired of trying to install so decided to return. What a nightmare. Agent tried to talk me out of returning, then offered a 20 percent refund. Finally agreed to let me return for a full refund. I foolishly returned it to the address on the package, and found out they have tried to deliver but "no access". So I called them since the link to customer assistance didn't work. Long story short, I was given a different address and told I would have to straighten it out with Pocoima post office. Do you know how hard it is to get an agent on the phone? It has been 2 hours of waiting and not getting anywhere. Waiting for a call back from Post office, that is a separate nightmare. A $39 item, I had to pay return postage and now this. Avoid these people!

On NBN with 2.4ghz and 5ghz standard ISP modem. Ad sells this as boosting speed, removing any ISP or modem restriction. It works only on 2.4 and is actually slower by half. Switch to 5.0 (without this) for 4x speed. In the bin with it. Raise the position of your modem will correct most problems. This won’t.

Oh well, I learned my lesson!

I bought 3 of these and they didn't work at all. I wish I'd have read these reviews before I ordered them. What a waste these were; don't bother wasting your money.

I ordered one of these and couldn't set it up (even though I have in excess of 30 years in IT). They sent more info, but that didn't work either. They offered a full refund (including £9.75 postage), but when I got the refund, there was no postage! I contacted them and they very politely said they don't refund postage (even when their product didn't work). I ordered one from another manufacturer, and from unboxing to fully working took 10 minutes!

This unit was easy to install. However, despite having tried it at several locations in my home, using www.speedtest.net to compare operating speeds, I have consistently found it to provide a 15 - 20% slower speed than my existing NETGEAR unit.

I feel that I was scammed here and that the so-called wifi BOOSTER I received is a far cry from what I had expected to receive when I ordered it.

To say I am disappointed puts it mildly. I hope others will be helped by this review and find better alternatives than this.

I found the units very hard to install, had to get my grandson an electric engineer to install them and it wasn’t straightforward and he took 3 hours to finish. They have increased the coverage but can’t hold the internet, and show full strength but devices don’t hook up to the internet. So as far as I am concerned it was a waste of time and money.

Heavily overpriced no-brand junk. Criminally overhyped and advertised through fake-news affiliates and click-bait pages featuring false claims and fake reviews...

Friend of mine ordered this exact item but was sold as "WiFiBoost".

It doesn’t work, and if anything, slowed my speeds down. I've had my son who has been in IT for over 30 years to check it and he says it's a scam. I have corresponded with the eBay seller I bought it from, requesting a refund under the 30-day satisfaction guarantee, but have received only a runaround and an offer of a 25% refund.

The commercial says two guys designed this "Booster" to keep the IP from detecting your speed and usage so you can get superior download speed. It is a repeater only. The other stuff is a lie and is a deceptive trade practice. You know what you put out to fool the public. You should be ashamed!