About Supergoop

By HighYa Research Team
Published on: Sep 10, 2015

Sure, it might have a funny name, but Supergoop’s line of sun defense products can help protect your skin from broad spectrum UVA, UVB, and Infrared A (IRA) rays. And unlike most other sunscreens, Supergoop also contains antioxidants that can help prevent premature aging and photodamage.

Known as a “prestige” brand, Supergoop’s skincare products are claimed to be non-comedogenic, lightweight, fast-absorbing, and non-irritating. They don’t contain parabens, synthetic fragrances, or oxybenzone, and they’re not greasy, so you’ll actually want to put them on—without worrying about health consequences.

Supergoop even claims their products have been “proven to improve the appearance of fine lines, wrinkles, elasticity and hyperpigmentation by neutralizing free radicals and stimulating collagen production.”

Spring, summer, winter, or fall, dermatologists always recommend wearing sunscreen throughout the year, which can help you prevent premature aging and skin cancer.

Although Supergoop might make it “easy to incorporate UV protection into your daily skincare routine,” does this necessarily mean that it’s for you? Let’s begin by looking at the different types of UV rays.

What Does a Broad Spectrum Sunscreen Do?

True, sunscreens are intended to, well … screen your skin from the sun. But did you know there are different types of UV rays, each of which can cause different kinds of skin damage?

UVB rays are short wavelength, only affect the surface levels of skin, and fluctuate in intensity depending on location and the time of day. UVB rays are what cause sunburns and tanning, as well as surface-level premature aging. UVB rays cannot, however, penetrate glass.

A sunscreen’s sun protection factor (SPF) measures its ability to block these UVB rays.

Compared to UVB, UVA rays feature a longer wavelength and account for about 95% of the UV radiation that reaches Earth. Although UVA rays aren’t as intense as UVB, they “can be 30 to 50 times more prevalent” and can penetrate glass and clouds.

UVA rays also penetrate deeper into the skin, which means they promote premature aging and the development of skin cancer.

There is a third type of radiation often overlooked by most sunscreen manufacturers, known as infrared radiation type A, or IRA for short. IRA penetrates the skin more deeply than UVA or UVB rays, and may have the greatest effect on premature aging, which is caused by collagen destruction.

Now that we know more about what Supergoop can help protect you from, let’s discuss what it doesn’t contain.

Parabens, Synthetic Fragrances, & Oxybenzone, Oh My!

Supergoop claims to be free of parabens, synthetic fragrances, and oxybenzone. But what exactly are these, and why are they so controversial?

Parabens are a type of preservative widely used to prevent bacteria growth in cosmetics. Despite this benefit, parabens mimic the hormone estrogen when introduced to the human body, which can lead to breast cancer and reproductive problems.

There is some clinical evidence showing that oxybenzone can disrupt endocrine function, although it’s noted that the research is limited.

Synthetic fragrances closely mimic the smell of natural oils and are less expensive (and less labor intensive) to manufacture, although these are often “derived from petroleum and include benzene derivatives, aldehydes and many other known toxins and synthesizers capable of causing cancer, birth defects, central nervous system disorders and allergic reactions.”

In short, while there’s more evidence for the negative effects of some of these ingredients than others, it seems that Supergoop is intent on providing safe, high-quality ingredients for their customers.

And at least from this perspective, Supergoop’s lineup appears to have a leg up on much of the competition. But how’s their price?

Supergoop Pricing & Refund Policy

Supergoop manufactures a full line of sunscreen-based products, including creams, lotions, lip balms, mists, value kits, and more. When on their site, you can browse by application area (such as face or body), format, or just by new arrivals.

While browsing, you’ll find that most Supergoop products range in price between $8.00 and $45.00. This is in contrast to generic sunscreens from local retailers that can cost as little as $2.

All Supergoop products comes with a 30-day refund policy, less S&H charges. Note: Exchanges might still be permissible after 30 days have passed.

In order to request a refund or exchange, you’ll need to contact customer service at 877-564-7330.

Keep in mind that Supergoop products are also available through a variety of third-party retailers, such as Birchbox, Nordstrom, Sephora, Saks Fifth Avenue, Beauty.com, and more.

Considering their higher price, what are customers saying about Supergoop’s products?

Supergoop’s Online Customer Reputation

On Birchbox.com, Supergoop’s Anti-Aging City Sunscreen Serum had an average rating of 4 stars, based on more than 14,300 customer reviews. There, many customers claimed that Supergoop felt light and non-greasy on their skin, it works under makeup, and that it might be an ideal solution for those with sensitive skin.

On the other hand, some users felt the formula was too greasy, or that it wasn’t much different than store brand sunscreens.

Sephora customers gave Supergoop’s products and average rating of 4 stars, with common compliments citing that it provides good sun protection, smoothes and evens skin, and that it blends into makeup easily.

Similar to Birchbox, some users also felt that Supergoop’s formulas were too greasy or sticky, and more than one noted that it was too thick for their liking.

Finally, Supergoop’s Antioxidant-Infused Sunscreen Mist with Vitamin C had an average rating of 3.7 stars on Amazon, where the complaints and compliments mirrored those found elsewhere.

Despite the fact that San Antonio-based Supergoop (and their parent company, Taylor James LLC) had been in business for more than 8 years, they weren’t listed with the BBB at the time of our research.

Taken together, where does all of this leave you?

Should Supergoop Be Your Next Sunscreen?

For the healthiest skin, dermatologists strongly recommend wearing sunscreen daily—even on cloudy days and during the winter.

The problem is that many commercial sunscreens are too greasy and oily to wear every day. Not only will they prevent good makeup application, but they’ll probably make you look shiny, and might even clog your pores.

To this end, Supergoop’s sunscreens are formulated for daily wear, feature high-quality, healthy ingredients, and come with high marks from customers. So they appear to address many of these problems.

Just like any other beauty product though, what works for someone else might not work at all for you. It just comes down to personal preference.

If you feel like giving Supergoop a try, they seem to stand behind their products with a 30-day refund policy. And if you’d prefer to purchase from a brick-and-mortar store, Supergoop’s lineup is also available through a variety of third-party retailers.

Read Supergoop Customer Reviews and Complaints

Write a Review
Average Customer Rating: 5.0
Rating Snapshot:
5 star: 1 4 star: 0 3 star: 0 2 star: 0 1 star:  0
Bottom Line: 100% would recommend it to a friend
  • 2 out 2 people found this review helpful

    Truly matte

    • By Margo Kenney,
    • Santa Barbara, CA,
    • Jan 30, 2018
    • Verified Reviewer

    I’m red-headed, and I’ve had lots of things taken off my face and legs despite using Retin-A for over 20 years.

    I've tried every face sunscreen out there that claim to be non-greasy, non-oily, etc. This one really does dry into a matte finish. It seems a little heavy and greasy when you put it in, but it becomes lighter once it dries. No powder required over it if you don’t want to look like you’re sweating.

    It’s a little pricey, but I figure I’ll use it on my face and put cheaper ones on the rest of my body.

    I'm sold. And I love the pump.

    Bottom Line: Yes, I would recommend this to a friend

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