Read 14 Tac Camera Customer Reviews and Complaints (Page 2)

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Average Customer Rating: 1.1
Rating Snapshot:
5 star: 0 4 star: 0 3 star: 0 2 star: 1 1 star:  13
Bottom Line: 0% would recommend it to a friend
Showing 12-14 of 14
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  • Needs better documentation

    • By A B C.,
    • Texas,
    • Jan 4, 2019
    • Verified Reviewer

    I received the product in a reasonable amount of time, a few weeks. I was able to easily charge; however, the SD card did not seem to insert correctly. Documentation is vague to nonexistent. I've searched the web for more information. I was originally hoping to find out if my bigger SD cards would work. Mine is now totally inside the camera and I cannot extract it. My engineering background tells me this is a design problem with the slot, one should not be able to push the SD card into the device.

    The power on/off choice could be improved, holding a button for several seconds is a poor design for quick use and difficult for the elderly user.

    My poor rating is due to the inability to use the camera ever. I am trying to find my order number.

    Bottom Line: No, I would not recommend this to a friend

  • Junk, junk, junk!

    • By Jeff H.,
    • New Orleans, LA,
    • Dec 10, 2018
    • Verified Reviewer

    A piece of crap! DO NOT BUY! Does NOT work. Get a kid to draw a picture with crayons and you will get a better picture! I only gave one star because it was a required entry. REAL SCORE, minus five stars. Warning...RIP OFF product!

    Bottom Line: No, I would not recommend this to a friend

  • Don't bother, you'll wait forever and end up canceling your order!

    • By Cataptra L.,
    • Orlando, FL,
    • Nov 17, 2018
    • Verified Reviewer

    I ordered these on August 7, 2018, the site states it will ship within 30 days.

    30 days later, no word, no shipment.

    Finally, after about 45 days, I get a postcard that "the product has been out of stock, however, your order WILL SHIP on October 16, 2018." It NEVER SHIPPED!

    Then about 20 days later another postcard: "Your items are on back-order, do nothing if you want to keep your order." Okay, so I let it ride, almost another another 20-30 days later, I get another postcard now saying: "DO NOTHING if you want to let your order be canceled."

    So I let the order cancel, after almost 90+ days of waiting for a product I wanted by mid-October and kept getting out of stock or back-order statements, I decided this company HAS NO CLUE on how to do business properly.

    These body cameras should NOT be that difficult to manufacture and get out to their customers.

    Most messages I got came via postcard and were always "overwhelming demand has placed them on back order" or "overwhelming demand has put them out of stock" and "your order will ship by such and such a date."

    That never happened, and now it never will.

    Don't waste your time ordering these Bell & Howell body cameras (Tac Camera), as you'll just wait and wait and never receive an email. Information only is sent via USPS (snail mail), they have NO WAY of contacting them via email, nor can you cancel the order online at any time, not until they finally send you 2 or 3 postcards. Then they'll have a link on the bottom of the page where you view your order, but if you click that, you're telling them you're willing to keep your order and wait and wait some more. But if you DO NOT click it, then your order will be canceled (supposedly!).

    I finally just decided, I'm not waiting any longer, this is ridiculous. I worked in electronics and manufacturing items like radio equipment, including vehicle alarms and stereos for vehicles. If we'd done this to our customers, the company would be belly up (out of business in no time).

    By the way, I only saw this commercial ONCE and decided to order these, one for myself and one for my wife, never saw the commercial again, so in all honesty, I don't buy the "overwhelming demand" and feel it's nothing more than an excuse for a product they didn't have and wasn't even in production at the time the commercial aired. Not with the delay times and USPS postcards I received.

    If I could rate this NO STARS, that is what this company deserves, and even that rating is too good for them after my experience with them. Wasted time, thankfully they NEVER got any of my money for the order, and I had ordered the upgraded deluxe version they had with a large capacity SD card.

    I wish I would have gotten them when they stated they'd be shipped 10/16/2018, then this review would NOT be WARNING others about this horrid experience I had with this order and process. And is the reason I will not, not will I ever recommend anyone attempt to buy them. Not unless you like waiting forever to get what you want.

    I gave them more time than I should have as I (we) really wanted these body cameras.

    If I want one, I'll look elsewhere.

    Bell & Howell used to be a company with a very good reputation, they are ruining it with companies they are using to sell and represent their products, and now have lost this customer forever over this experience and delays.

    Bottom Line: No, I would not recommend this to a friend

Showing 12-14 of 14

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