I reached out to this company hoping they could get a better deal on back tax payments than I could get on my own. The sales people did their jobs very well and I signed up. But not only did the process take a full 4 months longer than they told me it would, it was also never resolved when and how they said it would be. Shortly after I received their first "Congratulations, Tax Issues Resolved!" letter, I began receiving tax levy letters from IRS again, giving me little or no time to comply with their demands. After going back to the "tax professional" they blamed everyone from the IRS to Santa Clause for their complete lack of follow up on the matter and had to start over completely. By the time the smoke had cleared their next "Congratulations, Tax Issues Resolved!" letter claimed that I would now be paying $115 per month more than they told me in their first settlement and that it would be debited from my account two weeks earlier in the month and there was nothing they could do about it. This completely screwed up everything I had planned based on what they told me the first time.
I was also told to make a payment manually because the automated payments wouldn't start for 30 days. Right after I made the $815 payment, IRS debited my account for another $815! Furthermore, I just received new correspondence from IRS stating the auto payments will happen on the 5th of each month, not mid-month as the idiots from Money Saver claimed. When I reached out to them one last time to try and find out what the real date was, the response was basically that I would just have to wait to see what happens next and they couldn't do anything!
These idiots never even attempted to apologize for anything, let alone try to make it right financially. I had paid them an exorbitant amount of money to help resolve my tax issues and basically got absolutely NOTHING for it. I could've easily done everything they ended up doing, which was NOTHING like what they said they were going to do. This company is an incompetent joke filled with people that don't care if their clients live or die. Don't go anywhere near them!
Length of Use: 6–12 months
Bottom Line: No, I would not recommend this to a friend