About Thermassage

By Tyler Cooper
HighYa Staff
Published on: Jul 10, 2017

Claiming to offer a powerful solution to back pain using a “triple therapy” design, Thermassage is a back pain therapy belt that features a number of different functionalities, all powered by a standard USB cable that plugs into an AC power outlet.

Namely, the device features 3 core functions; a heating element meant to relax and ease tense muscles, a vibrating function, and a customizable compression belt. The makers of Thermassage claim that these three aspects work in unison together in order to effectively relieve pain stemming from low-back issues.

Lastly, Thermassage also includes a pouch that can be used with an ice pack or scent of choice in order to provide cold therapy or aromatherapy whenever desired.

So, we know a bit about the product itself now, but how exactly are you supposed to use it?

How Do You Use Thermassage?

Using the Thermassage is said to be as easy as tightening the compression belt around your waist so that it is firm, but comfortable, using the two velcro straps located on either side of the device. Once you’ve got the belt in the optimal position for your needs, you can then use the heating and massaging elements.

The massage functionality includes 3 different modes; gentle, powerful, and pulsating. You can cycle through each mode using the buttons on the side of the belt, which is also where you can activate the heat function.

We aren’t told if there are multiple different temperature settings or not, but this isn’t the only question we have about how the device works in practice.

For instance, based on the explainer video on the product’s website, Thermassage is designed to be discrete enough to be worn in public, and in fact, the video even portrays many individuals wearing it while out and about. Despite this, it would appear that the device needs to be plugged into power using the included USB cable in order to function.

The video does mention a portable charge pack that is available, but there doesn’t seem to be a place to purchase it on the product’s website.

Furthermore, after looking through the terms and conditions and searching for manufacturer information online, we discovered that there doesn’t appear to be a way to contact the company at all, meaning we had no way to clarify this with the manufacturer as of the time of this writing.

We’ll dive into this more in the sections below, but for now, let’s take a brief look at how effective methods like heat and vibrational massage are for relieving low-back pain.

The Science Of Low-Back Pain Relief

Back pain is something nearly all of us will deal with at one point or another in our lives. In fact, according to the American Chiropractic Association, 31 million Americans are dealing with low-back pain at any given moment. They also state that it is the leading cause of disability worldwide.

Back pain is often caused by sports or work-related injuries, but it can stem from the simplest of incidents, and can even be brought on by poor posture, obesity, arthritis, and stress.

It would stand to reason, then, that millions of individuals from all corners of the globe might benefit from a product that could deliver on the promise of relieving this back pain, but is that really what the Thermassage can do?

According to sources like WebMD and Spine-Health.com, heating treatments have shown some evidence for their ability to relieve low-back pain. In the Spine-Health.com article above, we’re shown that heat therapy can help provide relief in the following ways:

  • “Heat therapy dilates the blood vessels of the muscles surrounding the lumbar spine. This process increases the flow of oxygen and nutrients to the muscles, helping to heal the damaged tissue.
  • Heat stimulates the sensory receptors in the skin, which means that applying heat to the lower back will decrease transmissions of pain signals to the brain and partially relieve the discomfort.”

Even cold therapies have shown some evidence that they can be beneficial, though the evidence is not as widespread as that of heat therapies, according to the WebMD article linked above.

As far as massage therapy goes, various sources like Livestrong.com, HeathLine.com and WebMD have shown that massage can be beneficial for treating and alleviating low-back pain. There are, of course, many different forms of massage, and using an automatic device like the Thermassage is just one method to go about it.

That being said, in general, it would appear that traditional massage can be valuable for relieving back pain symptoms, and this is further evidenced by widespread anecdotal claims.

Finally, as we reported above, bad posture can serve to bring on or worsen back pain symptoms for many, so it stands to reason that a compression belt–which tends to tighten muscles and straighten out your back–could potentially help to prevent this particular cause of additional pain.

So, we’re told by the authoritative sources above that many of the core functions used by Thermassage have potential when it comes to dealing with back pain. The next logical question, of course, is how much will it cost you to get your hands on the device?

Thermassage Pricing & Return Policy

Thermassage is currently available through the manufacturer’s main website, and it looks as though it will run you $29.99 plus $5.99 for processing and handling. As we mentioned above, there didn’t appear to be an option to purchase the additional portable battery pack when we looked at the time of our research.

Confusingly, along with no contact information, there also is no mention of a return or refund policy anywhere on the website, in the terms, or in the explainer video for the product. We aren’t sure if this means that there are no refunds on orders placed through the company or not, but as of now, we have no way to find out.

Thermassage Vs Alternative Back Pain Relief Options

Looking around online for various massaging belts, we were able to find a handful of products that featured similar functionalities to the Thermassage. Many of these products were available on the popular online marketplace Amazon.com, with some even featuring dozens of reviews from real customers–something we were unable to find for Thermassage when conducting our search.

A few of these products included more massage programs than just the three provided with Thermassage, and most of these included a heat functionality as well. Pricing tended to range from $20 to $50 and up, with some cheaper options that didn’t include massage functions even being found for around $10.

Most of these products featured AC power, meaning you need to have them plugged into the wall in order to operate. If you were able to purchase the battery pack for the Thermassage, that might have been a unique feature that the product had over the competition, but again, we didn’t see anywhere to do so on the website.

Ultimately, you have a few options here. If you’re looking for a product with a guaranteed return policy, shopping on Amazon might be ideal, as the marketplace is well-known for their easy and reliable return process.

Also, if you are looking for a device with more than just three massage functions, there are several options on Amazon that feature as many as 7. Keep in mind, however, that most of these belts that we encountered were slightly more expensive than the Thermassage.

The Bottom Line: Final Thoughts On Thermassage

Bringing everything that we’ve learned about Thermassage together, we have a few thoughts about the product as a whole that are worth keeping in mind. For one, we’re confused about the lack of a customer service line or return policy of any kind on the website.

We’re also confused by the battery pack mentioned in the explainer video that seems nowhere to be found on the checkout page. Without this option, users will be limited to using the device’s massage and heat features when in range of a power outlet (however, the compression could feasibly be used anywhere, since it doesn’t require power).

All of this said, the core functionality of the device seems to have potential based on the information we learned above from authoritative sources like WebMD and HealthLine. However, the missing contact and refund information alone is enough to give us pause, especially when coupled with the fact that many other devices offer a greater number of functions, as well as the backing of large national retailers with established return policies.

Read 2 Thermassage Customer Reviews and Complaints

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Average Customer Rating: 1.0
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5 star: 0 4 star: 0 3 star: 0 2 star: 0 1 star:  2
Bottom Line: 0% would recommend it to a friend
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  • Not recommended

    • By Dorthea Shye,
    • Spanaway, WA,
    • Jan 5, 2018
    • Verified Reviewer

    I ordered mine in July 2017. I ordered the deluxe model. I found a phone number, but it was disconnected. There's no contact number or address what so ever. I never received my belt, and I think they took my payment. They sent me an order number and told me when the second payment would come out.

    I think it's a scam. They take your money, and it must have been a fake website because I noticed it's gone now, along with my money. Thanks for nothing. I was looking forward to it too because I have to ice it all the time.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Beware of the Thermassage

    I ordered the Thermassage back in July and have not received the belt. There is not a customer service phone number to contact them regarding my purchase of their product. I would never recommend or buy the Thermassage!

    Bottom Line: No, I would not recommend this to a friend

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