Toco Warranty company is a total scam! I was recently unjustly denied on a claim on my 2008 Honda Pilot. I am heading to war with a potential lawsuit against this company! I am an investor and owner of AJ Capital Partners based out of Scottsdale, Arizona. I am an aggressive Jew with a Spanish surname. I also have a JV Partnership and equity in a PR Media Firm here in Phoenix.
I have harshly spoken several times with Robert Kota, VP of Claims for Toco. He is simply a paper pusher and crony to deny claims. He forced me to have my mechanic to completely open up my transmission at "my cost" and set me up for a failure on a proxy fraudulent and misleading inspection by a flunky mechanic/adjuster to support their quest to deny responsibility.
I video recorded and probed this adjuster with pointed and interrogative lines of questioning during the entire inspection. He admitted that he is NOT specialized in transmissions. I also took pictures of his report. Bad move Toco! I have also recorded on my cell phone "recording app" all phone communications to support my pending lawsuit. Communications with Toco's so-called "world-class customer care people" and most importantly, every recorded call with Robert Kota are saved as evidence.
I have a TON of grounds to support my claim against this SCAM company. I still seek a quick resolution with you Bob Kota. We can avoid unnecessary motions, litigation and more public relations "negative" exposure. It may also avoid a class action.
Anyone that feels victimized by this company that is truly corrupt and is a subsidiary of AM Trust Financial Services call me for details. I will share my findings including all video and audio footage. Again, I phone video/audio taped the field adjuster pretending to be an authority in transmissions. He was a joke. I think I scared him because "Darrel" was afraid to give me his last name.
Google AM Trust Financial and see what type of company we are dealing with people. FBI and Securities Fraud Investigations should bring red flags! I definitely should have googled Toco and their parent company AM Trust Financial from the beginning.
Bottom Line: No, I would not recommend this to a friend
Company Response from Toco Warranty
Jan 14, 2019
Toco is not in business to scam customers, rather the opposite. Toco is dedicated to providing vehicle service contracts in a pay-as-you-go financing plan, providing coverage to those who cannot afford a costly vehicle repair bill.
This Vehicle Service Contract (VSC) was 5 days/139 miles into active period upon the start of this claim. The claim was for a full transmission repair. The claims adjusters requested a teardown to verify that the breakdown was a sudden failure and not something that had broken prior to the contract going into effect (pre-existing condition). VSCs do not cover pre-existing conditions, as was the situation. If they did, someone would simply wait until the car broke down to sign up. This would be like signing up for car insurance AFTER getting into a wreck.
Toco is dedicated to assisting customers by providing vehicle service contracts on a simple, easy, pay-as-you-go finance plan. For a quote, call 855.298.8626.