Tommie Copper Reviews - Can It Provide You With Relief?

Tommie Copper

Overall Rating

3.0

244 Customer Reviews

Summary

Tommie Copper offers lines compression garments that will allegedly improve your performance and speed recovery. This review discusses whether they can deliver you with the proposed benefits.

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Customer Reviews

3.0 Stars out of 244 Reviews
5 Star:39% 4 Star:7% 3 Star:3% 2 Star:10% 1 Star:38%
46% Recommend This Company
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Posted on Aug 4, 2015

Would review if I ever received items

By Dee Casso , Las Cruces, NM

The worst customer service I have ever received. They claim my shipment was lost, five times. I am going to make a complaint to the BBB and call my credit card company for a refund. They will not call me back. The online chat is a joke and I do believe it is automated. Run, run and don't waste your time or money.

Helpful Review? 14 People Have Voted

Posted on Jun 11, 2015

The WORST Customer Service

By Phil , Richardson, TX

It is 9/27 and I ordered the product on 9/01. I would LOVE to write a review of the product, but the Tommie Copper customer "service" is so bad that I STILL have not received it. I have been told it has shipped when it hasn't and now I have been told that the order cannot be canceled even though it has not shipped over 3 weeks after it was ordered and has still not yet even been shipped! They told me that they had to ship it and then I had to return it for credit. Is that just to cover their poor service to upper management? Or do they really care that little about the level of service they provide? Ridiculous and disappointing.

Helpful Review? 12 People Have Voted

Posted on Jun 11, 2015

Poor service

By Amy , Texas

I ordered the arthritis relief gloves seven days ago. When I emailed to inquire about order status, I was told about a glitch in their system And my order will not ship for three more days. Of course my credit card has already been charged. I called Tommie Copper to cancel the order and was told that once an order has been placed that it cannot be canceled. Now keep in mind the product hasn't even shipped yet. The customer service agent did let me know that I could return the item. So who would know if Tommie Copper products actually work or if they are a scam?! I know I will not be finding out.

With such poor customer service, I will be returning the product. I do not want their products now. Almost forgot, the customer service rep did send me a free return label after I complained about having to pay to return the product.

Helpful Review? 15 People Have Voted

Posted on Jun 11, 2015

Bad Service

By Gary , Florida

I placed an order on September 9th. Now I have called twice because their web site said item has not been shipped yet. I was told twice that the item would be shipped the next day. I still have not received the product as of October 1st. They have problems.

Helpful Review? 12 People Have Voted

Posted on Jun 11, 2015

Not impressed

By Anita S. , New York

I am not impressed by the product nor customer service. I ordered 2 of the knee sleeves that were a clearance product and I had a coupon code to save 15% off. I had already placed my order so I called to see if they could apply the coupon code. They told me that they couldn't make any adjustments to an order so I asked if I could cancel it then and place the order again online with the coupon code. They said no. So I asked to speak to a manager and got a response that my problem wasn't an urgent matter. Since payment was still pending I canceled payment. I replaced my order and they double charged me. Then I receive the product and the first day it felt fine stayed up. Every day since it has fallen.

Helpful Review? 25 People Have Voted

Posted on Oct 17, 2014

Poor Customer Service

By Diane Smith , Warwick MD

I ordered a product on 9/23 and was told there was problem at warehouse at it would ship on 10/2. Customer service here is terrible. Called once and was told they would look into and would call me back. Never did. Called again and was told it still hadn't shipped so they were supposed to ship out 2 day mail. After finally getting a tracking number but no product, found it will not arrive for another 5 days. They were quick to charge my credit card for it on 9/23 but it is now 10/15 and I still don't have the product and won't for another week. If you need something in a hurry, this is not the place you want to order your products from. There product may be good but I wouldn't know as I still haven't receive it!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 27 People Have Voted

Posted on Jun 11, 2015

Still Waiting.

By Heather , Buffalo, NY

I ordered the Tommie Copper product over a month ago. After waiting for 3 weeks, I called to check on the status of my order and was told it had not shipped due to a change in their warehouse. They offered to ship a new one. I then received e-mails repeating that there was a "warehouse change" and the product would ship on the 29th, and a subsequent one stating it would ship on the 2nd.

On the 12th, I again called to see where my product was, and was told it had shipped over a month before, but Fed-Ex had lost it in transport. Needless to say they were unable to provide a package number.

I requested to cancel the order, but am still waiting for my refund, and can no longer access my account at their website.

Helpful Review? 32 People Have Voted

Posted on Nov 11, 2014

Doesn't do anything

By Judith Maslinski , Lombard, Illinois

My husband ordered this for my ankle to help with unsteadiness. I am not a large person so he ordered Medium. It arrived and I wore it for one hour. The rubber at the top felt like a tourniquet. It not only did not work, it was annoying as heck. I sent it back and tried to order a larger one and was informed since they did not have a receipt I could not return or exchange. What happened to the 60 day warranty? This product does nothing but empty your wallet. Do not waste your money.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 24 People Have Voted

Posted on Nov 14, 2014

Scars and Blisters

By Tiffany , Oregon

This product will leave blisters and scars. Might as well throw your money out the window.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 19 People Have Voted

Posted on Nov 15, 2014

I should start a shipping company

By Danny , Lincoln, Nebraska

How does it cost that much to ship something that small? I could put it in a envelope with a first class stamp and come out ahead.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 26 People Have Voted

Posted on Dec 23, 2014

Just not happy

By Debra Homza , New York

My husband waited months to get his and after months of not getting it, it got sent in my name and was for a women, not a men. He couldn't use it. I am afraid to use and I'm afraid to send back, not sure if we would get a refund for the simple fact that it took so long to get them... Just not right. You should have refunded the money or sent the ones for men.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 17 People Have Voted
Showing 23-33 of 244

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