Knix Reviews

Knix

Overall Rating

1.7

90 Customer Reviews

Summary

Knix is a company that sells intimates in categories such as underwear, bras, and tops. See how customers are reviewing this company.

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Customer Reviews

1.7 Stars out of 90 Reviews
5 Star:8% 4 Star:3% 3 Star:3% 2 Star:16% 1 Star:67%
12% Recommend This Company
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Posted on Jul 9, 2018

Dissatisfying ordering experience

By Lesley P., Washington, DC, Verified Reviewer

Buying bras in the store is always a difficult experience for me, so I have never considered trying to buy one online. But the promise of a super-comfortable bra with no underwire caught my attention.

I carefully followed the instructions on how to measure myself and came up with a 34B, significantly smaller than the 36D I recently bought, but the site says their bras fit differently so I thought, ok, they must know what they're talking about. Then, I went to shop for a bra. The first bra I looked at was sized S, M, L, etc. The second bra I looked at was sized 1-8. Neither provided an equivalency chart to the 34B size determined by their system.

I got on the chat and expressed my disappointment at the lack of consistency between the three different sizing systems. Their representative corrected me that they only have two different sizing systems. Apparently, she doesn’t consider 34B to be a sizing system. She told me I would wear a 1. I expressed surprise since the last bra I purchased at Macy’s was a 36D. Then she said I would wear a 5 because I should be using the size I purchased in a store rather than the size determined by their measurement instructions (despite the fact that their website says their bras fit differently, so you should follow their system). By that point, I had lost any confidence in the advice she provided as well as in my ability to buy a bra that fit from their site. The fact that there were no returns, only exchanges, sealed the deal.

As the axiom goes, if it sounds too good to be true, it probably is. Buyer beware on Knixwear!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Jul 2, 2018

Bras do not last more than six months...

By Louise G., Ontario, Canada, Verified Reviewer

I'm so disappointed...I cannot wear the bras I bought anymore. They have completely lost their shape and are too loose. I washed them in the super delicate cycle in cold water and hung them to dry. I bought one last August and two more last winter. I'm used to bras lasting at least a year. At the price I paid for the bras I cannot afford to replace them every six months. It's unfortunate because they are so comfortable.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Jun 30, 2018

"Sweat-proof" shirts are not at all sweat-proof

By Sasha N., California, Verified Reviewer

I bought one of their "Don't Sweat It" shirts to wear under my work shirts to prevent armpit stains. Not only was the shirt pretty uncomfortable, but I still got sweat stains on my work shirt! Totally useless!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Jun 27, 2018

Great customer service and solid product

By Elaine T., Denver, CO, Verified Reviewer

I was looking for a comfortable, wire-free bra that would stay on my shoulders without being a sports-bra/uni-boob style. Knixwear does offer an unconditional 30-day return on the bras, so I figured I had nothing to lose. I have a terrible time with my right bra strap sliding off because decades of hauling a heavy briefcase on a shoulder strap on that shoulder have left it really somewhat deformed. For decades, I've had to wear racerback or rig extra velcro straps across the back to wear a bra. This is complicated by the fact that I'm full-figured - 42D. The Knixwear 8-in-1 worked. Comfortable and the straps stayed in place. Nice support and shape.

So, I wanted to try the underwear but was not happy about the no return policy with the cost involved. So, I started an email correspondence with Knixwear. They offered advice and information and, surprisingly, offered to accept a return of the underwear if necessary because it was my first underwear purchase. I figured trying the underwear was then risk-free because I had the promise in writing in an email.

I was lucky. The Athletic Boyshorts they suggested worked. No roll down on my less than flat stomach (which I normally get with hipster fit) and comfortable fit across my rear with no uncomfortable ride up. I admit that they are a little higher cut on the rear than I like, but, maybe because of the very soft, seamless fabric, I don't notice any discomfort from riding up in my crotch. I put the underwear through a full day of sitting, walking, squatting, etc., before ordering more. I even washed it out in the sink to see how quickly it would dry (2 hours in our dry climate) and whether it would affect the fit (it didn't).

So, now I have all new underwear and bras. The coupons for first-time purchase help with the price. The kits give a good discount if you are buying bras and underwear. Still, it's not cheap. However, to me, it is worth it because of the quality and comfort. If not for the very responsive, helpful customer service, I wouldn't have tried the underwear.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Jun 25, 2018

Worst company ever!

By Michele - Ashley A., Toronto, Ontario, Canada, Verified Reviewer

I did a couple of return and rebuys to find my mom the PERFECT FIT. At first, the customer service was great, and then they refunded someone else a different credit card MY MONEY! It has been two weeks. I called the bank, called Apple (as they tried to blame Apple Pay), and even sent screenshots of the transaction on the same day for the same amount on MY CARD number, and they stick to the story that they refunded my card and are trying to tell me what MY CARD number is. So I explained, if I am trying to scam them and get a duplicate refund then how would I have transaction history of this purchase, same day, under my same account on THEIR WEBSITE on my credit card number?

That would mean my account under their records would have TWO transactions for that day same amount but different cards, but they don’t! To top it off, they haven’t answered my emails in days, I have no phone number to call, and they deleted my customer profile under their website (they use Shopify, and I am very familiar with Shopify).

Do NOT get involved with them!

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 8 People Have Voted

Posted on Jun 22, 2018

Cheap, and a scam

By Barb P., Maple Grove, MN, Verified Reviewer

I don't want any of this junk and can't return it, except for the bra, which is returnable. The bra costs $55, and they will give $38 in a refund. I paid $85 for the order. I will call the Attorney General for my state and complain to Facebook also.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 7 People Have Voted

Posted on Jun 21, 2018

I'm amazed and thrilled

By Carolyn G., Ontario, Canada, Verified Reviewer

I've always had an issue wearing a bra. I never found any bras to be comfortable, especially over a long day or during an exercise session either jogging or aerobics. The first thing I did when I returned home after work would be to remove my bra for the evening to be comfortable.

Over the past year, I lost over 70 lb of unwanted weight. Unfortunately, the first place the weight left was my breasts. I went from a size 40D to a 35B and a half. This made finding a proper fitting bra even more difficult.

I saw a Knixwear advertised on social media and thought I might as well give it a try to find a bra that I might enjoy wearing. I ordered the standard Knixwear bra. When it arrived, I was quite skeptical as it didn't feel like it would offer comfort or support. The material is very light and thin and different from any bra I'd ever warm before. I did like, however, that it was reversible in two colors, which made it practical almost like having two bras in one. I tried it on and initially wasn't very confident that it would be right for me. I decided to leave it on and carry on with my day and see where it ended up.

At the end of the day when I was changing into my pajamas, I realized I still had the Knixwear bra on and I hadn't even noticed it the entire day. My body didn't display any of the usual crease marks that I get from wearing regular bras, and when I removed it, it wasn't like a big relief like it normally is. The next day I decided to put it to the test, and I wore it on a 5km jog. It offered the perfect amount of support, wicked away sweat and was cool and comfortable the entire time. I'm thoroughly impressed with the Knixwear bra so much so that I may order more in the future. It's even more comfortable than any sports bras that I own.

Bottom Line: Yes, I would recommend this to a friend

Helpful Review? 3 People Have Voted

Posted on Mar 27, 2018

Bigger than a C-cup? Waste of money.

By Sue Ferguson, Toronto, Ontario, Canada, Verified Reviewer

I'm a 36F/G in regular bras, and was sick and tired of underwire bras. I longed for something that would give me a respite from them. I realize I will never get the same support and lift an underwire does with a non-wire. But was hoping for at least a comfy lounge-wear style bra for wearing around the home. I followed Knix "find your size" and ordered the correct size (7) in black. The model I picked was their basic, with straps that can reconfigure to X or regular over the shoulder.

I've worn it for about a year, and I'm finally fed up trying to get this thing to work. My boobs fall out EVERY SINGLE TIME! If you are a well-endowed gal, do NOT drink the Kool-Aid from Knix stating their bras will keep your girls in place. They won't. Unless you stand utterly, totally, 100% immobile after putting it on. However, it you step, move, bend, stretch, walk, reach or basically, you know, live and breathe, your boobs will fall out. If you walk, within 20 steps, you will get the dreaded "quad boob" with spillage everywhere. If you bend over to do anything (pick up stuff, reach for stuff), within minutes, the elastane fabric will roll underneath your boobs entirely, disappearing under your breasts (where the moss grows), now giving a horribly uncomfortable mass of fabric under your tits, while your breasts spring free up top. Requiring you to lift your shirt, tug, pull, and smoosh everything back into place every 10 minutes.

Well endowed sisters, do NOT waste your $65-85 per bra on Knix. If you are more than a D-cup, this brand is not for you. I've gone back to a Champion racer-back style in a cotton-elastane blend I got for $24.

I'm not saying Knix products are crap. If you're an AAA-C cup, I bet they are just fine. But I am saying their products are crap for large breasted gals.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 25 People Have Voted

Posted on Mar 23, 2018

Love the bras except for...sweating.

By Cheryl L Scanlon, British Columbia, Canada, Verified Reviewer

I love the bras. They are sooooo comfortable. BUT, there is one problem that nobody seems to talk about, and that is between the breast perspiration. I am not a big "sweat'er," however, these bras are not made for summer wear.

You don't have to be exercising to experience this problem; the weather just has to be warm. It is very uncomfortable and can cause a rash and be VERY itchy. I even tried deodorant; yes, on, under, and between my breasts. It helped a bit but not enough.

I contacted the company and they did not seem surprised nor did they have a "fix." Unfortunately, this is a deal-breaker for me.

But I am amazed that none of the reviews I read on their site talked about this issue.

Bottom Line: No, I would not recommend this to a friend

Helpful Review? 19 People Have Voted
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