Freedom Debt Relief Reviews

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Freedom Debt Relief

Overall Rating

4.5

658 Customer Reviews

Summary

Freedom Debt Relief is a debt relief company that helps consumers eliminate their debts through debt settlement, debt consolidation, and other debt relief solutions. They negotiate with creditors to reduce the amount of debt owed, as well as help protect consumers from creditor harassment. The company also offers financial education and counseling services to help consumers make smart decisions about their money.

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Customer Reviews

4.5 Stars out of 658 Reviews
5 Star:78% 4 Star:9% 3 Star:4% 2 Star:1% 1 Star:5%
91% Recommend This Company
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Posted on Aug 14, 2018

A positive experience!

By Carolina V., El Paso, TX, Verified Reviewer

On July 23, 2018, we, Carolina and Evert Vis, called GreenLink (initial contact) and initiated the beginning of relief from debt. We spoke with Noel Roman, who consulted with his supervisor and found the best solution for our financial problems. We spoke at length on how the proposed debt resolution would be our best option, and we agreed. His explanation of how the Freedom Debt Relief program worked was very simple and to the point. So, instead of digging into further debt, and since we rely heavily on our monthly Social Security checks to survive, we look forward to negotiations with the realization that this has provided us with a positive outlook on our lives. We appreciated their patience and solutions!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

We also appreciate you for taking time of your day and leaving us a great review. You have now taken a step closer on becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 14, 2018

Newcomer

By Jason G., New York, Verified Reviewer

I just starting out, and I feel like part family. I hope that we grow together to reach the goal at hand. I still have a lot of work to do, but with the help of Freedom and keep up payments, that no stopping it.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Thank you for sharing your experience. We will be here every step of the way. We look forward to you becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 13, 2018

Love their services

By Kimberly C., Dyersburg, TN, Verified Reviewer

Freedom Debt Relief is a miracle worker! Great customer service, they explained everything to a "T!" I would recommend this to everyone that is struggling with debt. Everyone that I spoke with was very courteous and respectful and was understanding of my situation. They walked me through every step, and if I had any questions they answered them super fast I have never worked with such professionalism and they way they go about things was super fast. Great people and great service!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

We really appreciate your great review about the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 13, 2018

Relief

By Glendora W., Washington, TX, Verified Reviewer

I was up to my ears in debt due to bills I accumulated because of my daughter's medical bills that I charged it to the high interest credit cards. When I contacted Freedom Debt, they went to work to see where I stood on my debt; then gave me a plan on how to achieve debt relief. I am so pleased that I can breathe easier knowing that I will pay off my debt. If you want "relief," contact Freedom Deb Relief!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Thank you, Glendora for sharing your positive experience. We look forward to your continued success with the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 13, 2018

Exciting...

By Walter G., Pittsburg, PA, Verified Reviewer

I'm happy about FDR, they're my savior. My wife and I made the right decision about getting some help with our debt and FDR is here to help us, thank you so much! You guys are amazing...

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Walter, thank you for your kind words! We really love to see positive reviews like this. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 11, 2018

Freedom Debt Relief

By Barbara Y., 4309 Plaza Gate Ln S apt 201, Verified Reviewer

I am very happy with Freedom Debt Relief because they came into my life when I needed them. It was easy to get help. I am a widow and had a lot of medical problems plus trying to help my two boys. I put myself in too much debt. They were a blessing.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Thank you, Barbara for your great review. The great part is you took the first step to become debt free and that Freedom Debt Relief will be by your side every step of the way. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 2 People Have Voted

Posted on Aug 10, 2018

A big decision

By Jim B., Abilene, TX, Verified Reviewer

I must admit to a degree of reluctance in getting involved with this program. I have always taken care of my personal business just that, personally, except when my career took me overseas. I've been retired from the industry for nearly 30 years. During that time, I have managed to bring in supplemental W-2 earnings up until 2009. The last ten years have eaten up my cash reserve plus a continual increase in credit card debt. I finally decided that this program would not make things worse, and can be the answer to my problem. I do dread the loss to my credit score during the program, but that is unavoidable, I suppose.

I am impressed with the professional, friendly approach I've experienced so far; I am eager to get this thing done, so, to that end I hope to add to the pot as I am able. I would recommend to anyone to explore this program if it could be a solution to their problem.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Jim, thank you for sharing your experience. We do value the time you are taking to leave us a great review. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 9, 2018

Great and friendly

By Reece L., Charlotte, NC, Verified Reviewer

After a long time debating of whether or not to get my debt in control, I finally decided to go through Freedom Debt Relief. I attempted the same process through similar companies but FDR was recommended by a close friend, and upon my first phone call I knew this could be a company that could be trusted. My representative was very upfront with the processes winch set me at ease. He was very friendly and we connected over our growing families. To reassure everything he had told me another representative, in a brief summary, followed up with me allowing for any further questions. This was great. I am looking forward to completing the process and continually working with Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Thank you, Reece we appreciate your positive reviews. You are now one step closer on becoming debt free. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 9, 2018

Relieved

By Liz S., Florida, Verified Reviewer

I am so relieved that I only have to make one payment per month that I can finally sleep peacefully.

I worked to give my full salary to my cards and never finished paying them.

With this program, I have a marked path and a commitment that in 4 years I will be able to retire clean of debts.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Yes, Liz you will see that by taking this first step, you'll become debt free sooner than you know it. We will continue to be by your side every step of the way. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 9, 2018

Excellent service

By Karen F., North Carolina, Verified Reviewer

Freedom Debt Relief is definitely the real truth. They have excellent services, and the staffing agencies are tremendous. If anyone looking to consolidate their bills Freedom Debt Relief is the place to go!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

We love to receive reviews like this, Karen. We will continue providing excellent service. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 9, 2018

Overview of FDR

By Francisco R., Pennsylvania, Verified Reviewer

It has been a great experience dealing with this new process for me, but I am walking side by side with a professional in the area and that gives me confidence. I recommend everybody who is passing for a hardship to meet this group, they can explain your options clearly and in an honest way, so you could be debt free. Thanks.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Thank you, Francisco, for your positive review about the program. We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 9, 2018

Great customer service.

By Jarod C., Michigan, Verified Reviewer

When I first contacted FDR, I felt very uncomfortable working with a debt relief company to help me with my debt situation. After several conversations and emails with my personal customer service representative, I felt more at ease and was ready to take on my debt with their help.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Thank you, Jarod for great review. You are now one step closer on becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 7, 2018

Great experience

By Cory G., Alabama, Verified Reviewer

Really great personnel and everything is right on top, from emails and keeping in contact, as well as letting you know what's going on. Really had a great experience and will recommend anyone having debt problems to contact Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Thank you, Cory for sharing your positive experience about the program. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 7, 2018

Yes I'm very happy I joined Freedom Debt Relief. It's going to help me out.

By Jeffrey U., Flushing, NY, Verified Reviewer

Yes, I'm very happy with the program. The staff was very helpful and kind. Lori mead was excellent and helpful. She explained everything how the program help. I'm going to be very happy with the program. I'm going to tell some of my friends about Freedom Debt Relief.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Jeffrey, we really appreciate your kind words about the program and also leaving a positive review. We look forward to your continued success with Freedom Debt Relief! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, with any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 7, 2018

Don't do it!

By Kelly B., Denver, CO, Verified Reviewer

They are great at stopping the calls and threats, however, you can do the same thing with a phone call and a stamp. They send all of your accounts AT LEAST 60 days delinquent (does wonders for your failing credit score) in order to build your "negotiation account." They average 30% off their negotiations then charge you 25% for their EFFORT. Complete waste of 4 years (24- 48 months, hahahahaha).

You can do it without them! Save your money from them and their "affiliated" litigation. Stay away! One company that cares more about the bottom line then the lies they advertise for you! Please, please, please! Let's put crooked business "OUT OF BUSINESS." Stay away!

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

We're very sorry to hear about your disappointment with the program, Kelly. We would love to work with you to resolve the concerns you are having. Please contact our client services department at (800) 655-6303 for further assistance.

Helpful Review? 3 People Have Voted

Posted on Aug 7, 2018

To be debt-free

By April H., Saratoga, NY, Verified Reviewer

Freedom Debt Relief was very thorough with the information they provided to me. They took the time to share all the options they have to offer and went over each one with me and helped me choose the right one for me. The way they explained how their program works and the benefits I will receive was very helpful, and I feel they were sincere when they said they really want to help me get out of debt. There were no hidden information or miss-communication with them. Everything they explained to me came in the mail just as they told it to me, no surprises. I am very excited to start this journey with them, and I know they will be right by me each step of the way. Thank you, Freedom Debt Relief, for being there when I really need you.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 23, 2018

Thank you, April, for your positive review about the program. Yes, we will be with you every step of the way. The great part is you are now a step closer to becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 6, 2018

Let's see...hmmmm how about crap?

By John F., San Jose, CA, Verified Reviewer

So far they have taken my money when I told them to hold off, then they tell me that I have to wait until Saturday 08/04 (four days later) to call them again to get my money back that I never authorized them to take in the first place.

So what do I think so far? CRAP, just pure worthless crap!

Would I recommend them to anyone, a dog, an ape? NO WAY!

Bottom Line: No, I would not recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

We're so sorry to hear about your experience, John. We would like the opportunity to correct this for you. A member of our team will reach out to you shortly.

Helpful Review? 2 People Have Voted

Posted on Aug 6, 2018

Amazing experience!

By Kori B., Henderson, NV, Verified Reviewer

Very friendly staff and great understanding of what I needed help with. I enjoyed the interactions with every person I spoke with. The entire process was completely explained to me, so I am fully aware of what is going on. It feels very safe, and I have a full view of what is happening every step of the way.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

We love receiving reviews like this, Kori! Educating our clients about the program so they know what to expect, and also know that they hold the reigns, is so important! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, if you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 4, 2018

You are greatly appreciated

By Judith G., Virginia Beach, VA, Verified Reviewer

They are extremely appreciated and they do an awesome service. I felt relief, and my stress has gone down. Every time I send them an email, they respond quickly and if I call, the representatives are nice and kind, professional and knowledgeable. Thank you so much!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

Thank you for the great review, Judith! We look forward to assisting you on the road to becoming debt free! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Helpful Review? 1 Person Has Voted

Posted on Aug 3, 2018

High five

By Mario J., Modesto, CA, Verified Reviewer

At some point, I was just done with this cycle of bill collectors calling and calling me, so I went online and found Freedom Debt Relief. I called them up and was helped by an employee who explained everything to my understanding. Let's say I work evening hours and was still helped, it was cool to see a company working late to help people like myself.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

Thank you for choosing us, Mario! We are here seven days a week to help you, whenever you are available! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 2, 2018

Freedom

By Ronald G., Pennsylvania, Verified Reviewer

I have only just begun my journey through Freedom Debt Relief but I feel the ease already. I am not on edge worrying about how I am going to pay this and pay that. My mind and body can relax now. I would truly recommend this to anyone who is in need of this kind of help. Freedom Debt Relief was the right choice for me, the people are very professional and will work with you at any time.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

We love knowing that we are providing debt relief, along with stress relief, to all of our clients, Ronald. Keep up the great work! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 2, 2018

Very pleased and confident in the help of Freedom Debt Relief.

By Jimmy R., Franklin, NC, Verified Reviewer

I'm very pleased with the help I have already received. The associate that I dealt with was very knowledgeable and went to great length to explain the process, and what was expected of me and in return, what to expect of Freedom Debt Relief. I highly recommend Freedom Debt Relief to anyone who is struggling to meet their financial responsibilities.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

This is always great to hear, Jimmy! We look forward to helping you eliminate your debt! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 2, 2018

So far it's fantastic!

By Joshua F., Oakland, CA, Verified Reviewer

Danielle has been a gem! She has explained things so clearly and makes herself readily available whenever I have questions. Looking forward to working with her in the next two years!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

Thank you for the excellent review about Danielle, Joshua! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 1, 2018

Help

By Cecilio O., Denver, CO, Verified Reviewer

Freedom Debt Relief is making life much better in helping me overcome my debts. It was a good move to resolve and take care of all my high credit cards and loans within a reasonable time frame with a modest monthly payment which allows me to have little more funds in hand. Their customer service personnel are also so very helpful.

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

Thank you for the great review and feedback, Cecilio! Keep up the great work! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 1, 2018

So far so good!

By Donna L., North East, MD, Verified Reviewer

I don't start my program until 8/3/18, but I have to say that when I email a letter from a creditor to Freedom Debt Relief they respond within 24 hours and they also are very helpful when I have to call to ask a question about the program. Stay tuned for a new review, once my creditors start getting paid!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

Thank you for sharing your initial experience, Donna! We look forward to your continued success with the program! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Aug 1, 2018

FDR saved me from bankruptcy

By Claudia C., Houston, TX, Verified Reviewer

Over the past few years, I've had a lot of financial setbacks. I lost my car and home to a flood, many medical issues, and some family issues. Over time, I accumulated almost $20k in debt. I make a great salary but still could not meet even the minimum payment requirements each month. I was considering bankruptcy when I discovered Freedom Debt Relief. I decided it was time to ask for help. Within minutes of my submitting my online application, I received a call from Tamara. She was so compassionate and patient with all my questions. In less than an hour, I had received my new plan. It would cut my debt to almost 50%! The payment I know pay each month is so manageable and I can sleep better now. I only wish I had discovered FDR sooner. Such a blessing!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 6, 2018

Thank you for leaving this wonderful review, Claudia. We know that hardship can strike anyone at any time and we are so glad to know we've been able to help you overcome this debt. Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com, should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

Posted on Jul 31, 2018

Critique of Freedom Debt

By William G., Hampton, NY, Verified Reviewer

I have only experienced Freedom Debt for a month plus. I only find that Freedom does not (as all other similar companies don't) contact the credit card companies promptly. This stall in time allows the credit card company(s) time to add on new late penalties which of course adds more debt to be collected in the future of the contract. Must be looked at!

Bottom Line: Yes, I would recommend this to a friend

Company Response from Freedom Debt Relief

Aug 1, 2018

Thank you for providing this feedback to us, William. Rest assured, we will still negotiate with your creditors for the lowest possible settlement and greatest savings to you! Please reach out to our client services department at (800) 655-6303 or support@freedomdebtrelief.com should you have any questions or comments regarding your account. Thank you for choosing Freedom Debt Relief!

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