Read 134 TouCan Customer Reviews and Complaints (Page 3)

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Average Consumer Rating: 1.4
Rating Snapshot:
5 star: 8 4 star: 2 3 star: 4 2 star: 4 1 star:  116
Bottom Line: 11% would recommend it to a friend
Showing 23-33 of 134
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  • 8 out 8 people found this review helpful

    Not built to last

    • Great Falls, VA,
    • May 22, 2016
    • Verified Reviewer

    I bought 2 of the "Deluxe" models. The first one worked fairly well out of the box. However, over the course of 50 cans and a few months it got to where it would not cut deep enough to break the metal seal. The failure was gradual and performance dropped with each use until the opener would not open the can even with multiple rotations around the can.

    Upon calling Toucan's customer service, I discovered these units only have a "30 Day" satisfaction guarantee. In effect there is no warranty. The representative was quick to try selling me on their "Plus" model which he said had a 5-Year warranty. Interestingly, the "Plus" model appears to be the same design with the only difference being in the outer housing, so the longer warranty does not necessarily mean a better product.

    After arguing the point, the company finally relented and offered to send me a free replacement. I have to give them credit for that much, although I doubt the replacement will last any longer judging from the other reviews here.

    Bottom Line: No, I would not recommend this to a friend

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  • 8 out 9 people found this review helpful

    Businesses who sell this crap should be fined.

    • Parachute, Colorado,
    • May 16, 2016
    • Verified Reviewer

    To start off with I'm a 100% disabled veteran who doesn't have much and sometimes no use of my left hand and arm. I bought this thinking this could help me be more independent by doing more things myself.

    This TouCan can opener opened 2 cans real good but that was it. After that it would just go around in circles but not cut into the can.

    I would not recommend this piece of crap to my worst enemy.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 10 people found this review helpful

    Doesn't work

    • Los Angeles, CA,
    • May 13, 2016
    • Verified Reviewer

    I was very interested in the product since arthritis has made it difficult to use conventional can openers. So I ordered two Toucans through the special offer.

    I was very careful to position the unit properly on the can. I pushed the button and it went around just like on TV. When it was done, however, the top was still on just as tightly as ever. So I tried it again. Same result. Tried several more times with no luck. So I tried the second Toucan. Exactly the same thing happened. I even tried to forcefully pull off the can's top, but it was a tight as ever.

    What a disappointment. I wish I had seen this website before I ordered. Hope they won't hassle me when I call for a refund.

    As one other reviewer said, it's not worth even the one star I gave it. (You have no choice, you must give it at least one star, which is the lowest possible rating.) This is a definite zero product.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    Rip Off

    • Florida,
    • May 8, 2016
    • Verified Reviewer

    Total rip off, does not work based on my experience. I'm going to buy an electric can opener instead.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 9 people found this review helpful

    TouCan Does Not Work

    I had thought the TouCan would be the answer for my arthritic hands. Instead it only served to reduce my cash flow.

    I never got it to work at all; even my mechanical husband could not figure it out. I had been ill, but finally strong enough to call the company only to find out it has only a 30 day warranty, which is no warranty at all!

    Because it 's been more than 30 days they refused to give a refund. Shame on this company for sending out a difficult-to-use product and not standing behind it for more than a month. Buyer beware and stay away!

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    Faulty Toucan

    • Texas,
    • Apr 21, 2016
    • Verified Reviewer

    Went to lift a lid when a piece of metal cut my pinky finger. Device didn't cut the lid off this time. Used manual can opener after picking a piece of metal out of my finger.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 14 people found this review helpful

    Toucan can opener

    Six months is all the first one lasted. We don't buy many canned products. The reason they market two of them and only give you a 30 day warranty is so that you will have another one when the first one gives out. Their response to me is they have a very good quality control program that ensures their product will last. Yeah right. That makes me feel better.

    Bottom Line: No, I would not recommend this to a friend

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  • 15 out 17 people found this review helpful

    Not impressed

    • Orlando, FL,
    • Mar 8, 2016
    • Verified Reviewer

    I bought the Toucan can opener at Christmas to replace my hand can opener. I have had nothing but frustration getting lids off the cans. I have to seat it and re-seat it, time and time again with one can. This last can the edge had small sharp "shards" on the side of the lid and the can was still not open. I pried the lid off, but the edge fell in the can. I was afraid more shards may have fallen into the food, so I threw the can of food away, got a tweezers and removed the shard from my thumb.

    The Toucan is good for prying off lids like Olive jar lids, pickle jar lids, etc. I have not tried the pop ring opener.

    I think I will buy a good hand held can opener and put this one in the junk drawer to use for opening tight fitting jar lids.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 15 people found this review helpful

    Toucan can opener

    • Bandera, Texas,
    • Mar 2, 2016
    • Verified Reviewer

    The Toucan Can Opener is a piece of junk! Don't buy it, I've not succeeded in opening one can. Save your money.

    Bottom Line: No, I would not recommend this to a friend

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  • 11 out 11 people found this review helpful

    Piece of junk

    Don't waste your money on this piece of junk, it doesn't work at all.

    Bottom Line: No, I would not recommend this to a friend

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  • 14 out 15 people found this review helpful

    Will not open cans!

    This piece of junk TOUCAN can opener does NOT open cans properly. I could not get it to open one can properly and it leaves metal shavings that end up in the food. What a rip off!

    Bottom Line: No, I would not recommend this to a friend

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Showing 23-33 of 134

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