Tradesy Reviews

This is a rip off company claiming to have experts that can say if the product is authentic or not. They claim it is authentic and you only get a credit to get more products that are not authentic. I returned a Louis Vuitton for a refund due to it not being up to par of Louis Vuitton, and they claimed it was authentic and then only give you credit instead of a refund.

Bottom Line: No, I would not recommend this to a friend

Horrible! Whatever you do, DO NOT, I repeat, DO NOT sell on this site.

Tradesy will keep your money. They charge a whopping 20 percent off of your sale, and THEN they even charge you to transfer your money to your bank. No other site does this. Also, if you pull them up on the BBB (Better Business Bureau), they have 328 complaints filed against them.

I sold a pair of Valentino Rockstud Heels, which retails at currently $1000 by the way, to this person. She wore them and damaged them, and Tradesy kept my funds and is making me take the shoes back damaged even though the buyer damaged them. They don’t give a crap about the sellers, they just want to make the money off of you, and they STEAL. Look them up on the BBB and see all the complaints.

Poshmark is great! Sell and buy on Poshmark and eBay, not Tradesy.

Bottom Line: No, I would not recommend this to a friend

You send whatever you sell directly to the buyer, and Tradesy holds your money for up to three full weeks. The buyer then can steal your item or wear/damage your item and say they received it that way. Biggest scam ever. Then they return the counterfeit or the damaged item back to Tradesy and Tradesy sends it back to you. You're left with nothing, and they give the buyer a "credit" to do it to more people. It's the perfect scam.

Save yourself a headache and losing a lot more than you stand to gain and go to another site that handles the items directly so these scams can't happen. Even when you document that the buyer stole your item and replaced it to send it back with a fake, customer service refuses to acknowledge this. They need to have a lawsuit filed against them for fraud and theft.

Bottom Line: No, I would not recommend this to a friend

As a first time buyer, I bought a "white" Dior bag.

The bag had been sprayed with "white" shoe paint, and white specs were not removed from the metal parts well, which gave me a clue that someone sprayed the bag with white paint.

I sent the photos and requested to send it that Tradesy can examine. After a lot of back and forth for weeks, they said that the bag is authentic!?

So, even if the bag is spray painted badly to fake as a white bag, for their authenticity team, if the original is authentic, it passes as ok.

A terrible standard. Since then I have purchased a few items from Real Real. They have a real person answer the phone, and the standard fit authenticity and customer care are by far better. Don’t buy from Tradesy, my advice from an unacceptably low standard.

Bottom Line: No, I would not recommend this to a friend

I sold a few items, listed a few items, spent days listing, and for no reason, after they were published they got deleted and disappeared. Money takes forever to appear in your available funds, that is IF you get paid, ever. I got scammed by a seller called Chic Fashions Miami, who bought a $700 authentic Burberry cashmere scarf, paid the amount, and asked for it to be shipped ASAP as it was a birthday gift. The buyer was pestering constantly, sending emails for the item. I got a request for a rerun, and they replaced it with a cheap scratchy fake Burberry scarf that’s anything but wool or cashmere. I sent it back to Tradesy, who KEPT IT, as a return to sender.

This is a total scam, stay far away. They shouldn’t be in business, scamming helpless sellers. I called Florida police and reported the person and what do you know? The name was even fake. Tradesy assumed I had sent a fake. When I offered the receipt of the ite, I had the post office notarize that the item I was sending back didn’t match the item I had posted on Tradesy. Tradesy did nothing, kept the fake sent back item and turned a blind eye. STAY AWAY; it’s a SCAM. Not worth it.

Bottom Line: No, I would not recommend this to a friend

Transaction date of 3/22/18, I SOLD my CHANEL earrings on Tradesy for $2100. The buyer decides to return the item. I received the earrings back on 4/11/18. I have no problem when buyers return items, but when I get it back damaged, that’s not acceptable.

Tradesy received it from the buyer and returned it back to me. I received my $2100 CHANEL earrings broken. The metal piece that holds the charm is missing. In this case, Tradesy is responsible for my earning and need to pay for it. Instead, Tradesy is giving me two options. 1) A $150 Tradesy site credit and 2) A $100 PayPal payment. NOT ACCEPTABLE.

I don’t care how much Tradesy’s return team thinks how much my item is worth, but I sold it for $2100 and still buyers out there are wanting my earrings. Definitely not worth $100 to settle this issue with Tradesy. This issue has caused me severe stress, and Tradesy is responsible for all the trouble that’s causing me.

Today is 4/29/18, and this issue is not resolved how I expect to be. Tradesy has my item in hand at their so-called "Headquarter." This is very an unfair response from their team, and Tradesy needs to take full responsibility and release my earning.

Bottom Line: No, I would not recommend this to a friend

Horrible customer service! Long wait times and response to times. Poor attention to detail. Company reps with lack of experience and knowledge. Unprofessional and impersonal interactions.

Tradesy doesn't care about people. Tradesy doesn't take seriously and doesn't penalize dishonest sellers. Tradesy allows sellers to put back the merchandise, even if they know that it isn't real. Tradesy is writing fake reviews on here for themselves. They are trying to cover up the reviews from real people with bad experiences.

Bottom Line: No, I would not recommend this to a friend

I can’t even begin to convey the anger and disappointment I feel after doing business with Tradesy.

I have purchased a number of high end items that were misrepresented. They allow their sellers to charge $500+ more for items that can be purchased directly from the designer’s website. For instance, a few current LV bags are marketed as Sold Out; however, they can be purchased directly from the official LV website for about $500 less than what you would pay buying on Tradesy. One seller told me this is common practice!

I purchased a LV wallet from a seller named Sassy. It was listed as "Like New." When I received it, I was disappointed because the wallet showed clear signs of wear. Because I was new to Tradesy, I missed the four day return window. I’m now stuck with a wallet I paid $755 for, which I won’t use it due to its poor condition.

Tradesy suggested I re-list the wallet under my name. I reported a seller who overcharged me for a LV bag. Instead of giving me a refund, I was issued Tradesy credit. I lost about $600 in that purchase. Customer service is no help! I regret ever doing business with Tradesy. I believe they endorse predatorial selling practices, and in general, they are a corrupt business that needs to be shut down. I have filed a complaint with the Attorney General’s Office and the BBB. I will not likely recover the $1800 that was stolen from me.

Bottom Line: No, I would not recommend this to a friend

Sellers alert!

My account was suspended without any reason just after two authentic Cartier eyewear was sold. I asked WHY but received no answer at all. It was totally a waste of my time and one of the worst sale experiences!

Bottom Line: No, I would not recommend this to a friend

I have been selling on Tradesy for almost 5 years and have decided enough is enough! I'm in the process of transferring all my current listings to eBay. Bottom line: sales are SLOW. I mean ridiculously slow. My descriptions are detailed, provide lots of quality photos and are competitive in my pricing.

I sell mostly designer, high-quality pieces. NO SALES! Doesn't matter what I do, sales suck. The almost 20% Tradesy takes would not bother me so much if sales were consistent. We sellers do all the work. We describe, photograph, answer emails, and pack and ship. I would prefer to drive to my local consignment shop, drop off and let them deal with everything else.

I feel that Tradesy was better at the beginning and has slowly worsened. Another thing that bugs the crap out of me? If you make a sale they bombard you with emails reminding you to ship quickly. However, they are slow as molasses to pay you your funds. I'm hoping to be done with them by the end of this month. 5 years is a long time and you would think that sellers like me who have hung in there and contributed to their success that our merchandise would get top viewing. Not so!

Bottom Line: No, I would not recommend this to a friend

I bought a Gucci wallet in April 2018. I used it in May once, then used it again on July 27, 2018. The wallet is peeling on the inside. I've had one of my Gucci wallets for eight years and I use it almost every day when I go to work, and it's still in better shape than the fake one I was sold. I guess I should have looked it over better. Tradesy will never, ever, ever get my business again. Their authenticity is a scam.

Bottom Line: No, I would not recommend this to a friend

Thieves!

They charged me 25% commission! When I put the dress for sale, it said it will be only 15%, and by the time dress got sold I received only $737 from $980! Then you have to wait three weeks before they will allow you to use the money, withdraw is another 2.9%! So not worth it, totally regret that sale and will never ever go back. STAY AWAY!

Bottom Line: No, I would not recommend this to a friend

Please sell your items elsewhere. I’ve sold multiple things here all resulting in a month-long payment "process." Which I find completely insane. The person who purchased your item receives it in 2-4 days. Tradesy gets their cut off the top. And who has to wait a month or more for payment is "YOU." Everyone is satisfied except you. The only one in the sale whose out of everything. No item, no money, and lied too.

Bottom Line: No, I would not recommend this to a friend

Horrible company. This is fraud and scam. I bought a LV bag and I returned it because I don’t like it. I didn’t know that I still have to pay my loan to Affirm even though I returned it to Tradesy. Tradesy gave me Tradesy credit to purchase another item. This is stealing, that is not right. I will never purchase anything again from Tradesy. They don't take care of their customers. I’m paying for the item that I didn't buy.

Bottom Line: No, I would not recommend this to a friend

I listed some items on Tradesy. The fee for sold items was sort of high, but I was OK with that since I can list my items at a bit higher on this site. So I sold a necklace and found out that you have to wait 21 days for the money to be available. OK, I understand. Tradesy wants to make sure that everything is OK with the buyer.

Then I go to list a high-end item, but the designer wasn't on their list (although every one of this designers items are in the $3,000 and up, mine was the lowest at $1,100).

Then I find out that I can't get the name of the designer in my title unless I play a game with adding numbers to the front of the title. Really? Seriously?

Then I find out that they require a white background. OK, I should have done more research about the listing, but instead of notifying me, they went ahead a took my black background and made it white and the picture was terrible. I emailed them but have not heard back. I removed my item.

Then today was the last straw. My 21 days was up, and I transferred my money only to find out that Tradesy might take another 7 days to get around to it. Are you kidding me? I'm done with Tradesy. I'm making money on other platforms and don't need this aggravation.

Bottom Line: No, I would not recommend this to a friend

I was loving being a seller on Tradesy in the beginning. I think back then they were only taking 9% and sending you the free mailing supplies. Then, it went to 14.9%, then the shipping got shady. You'd get less profit if you used their mailing supplies. I sold a skirt for like $33 and ended up with like $12 or something because they took their commission AND money for the mailing supplies.

I started changing my listings to "use your own" packaging. That upped my cut a little more, at first. Then, I guess they figured out people would put in a lower selling price and a higher shipping amount to get around paying them so much commission, so they started taking their commission off the selling price AND whatever you expect to pay in shipping. There's NO WAY they should be taking a commission out of YOUR shipping costs!

You used to get paid as soon as USPS scanned your item. I understand that probably bit them, but now, they make you wait almost a MONTH to get your money. They get their money, the buyer gets their item, and you just wait for your money.

To add insult to injury, they charge a 2.9% fee to transfer to your bank! No other selling site charges that. They claim it's for security, but that's crap. It's to dissuade you from taking your money out vs. spending it on the site.

It's not like they're DOING anything to earn this commission. It's not like Poshmark where there's a feed and constantly getting your stuff in front of people. It just sits until someone is looking for that particular item. They're not helping you get more followers or buyers, and if you include the 2.9% bank transfer fee, their commission is outrageous.

I'd resisted selling on Poshmark because their commission is 20%. I stuck with Tradesy because there was a huge difference between even 14.9% and 20%. Now, I'm slowly taking all my items off Tradesy and have moved most to Poshmark because at least they get way more traffic and charge 0% to transfer to the bank. It's much more interactive. I still have to wait for money if the buyer doesn't "accept" their shipment right away, but the most you wait is 3 days vs. 3-4 weeks.

Bottom Line: No, I would not recommend this to a friend

Tradesy is a total rip-off for sellers. On top of charging 20% of the selling price, they also charge you another 2.9% just to transfer your profits to the bank. It’s been three weeks since my item was delivered to the buyer and I still do not have the money in my bank account. I will never sell on this site again. I will stick to Poshmark!

Bottom Line: No, I would not recommend this to a friend

Do not use Tradesy. I attempted to sell a pair of Christian Louboutins that I purchased from Neiman Marcus. The shoes were sent in barely worn condition, along with the box with original stickers and duster bag. The buyer claimed that they were fraudulent, which I would have been fine with but upon return, the shoes had obviously been worn, were missing the gel insoles I had shipped the shoes with, and original price tag sticker had been removed from the box. Tradesy's "solution" was to offer me a $30 credit. I have filed a claim with the Better Business Bureau, but I doubt it will lead anywhere. I do not suggest using this service, and have had much better experiences with The RealReal, who purchase your item directly from you and manage all sales themselves. They do take a bigger cut, but I would've preferred that then the to have dealt with this horrendous experience.

Bottom Line: No, I would not recommend this to a friend

Sellers beware. A buyer can return damaged goods weeks after purchasing. The 4-day return process is BULL. They will throw you under the bus and they charge higher fees. Don't believe the customer service rep - lies, lies, lies. A true RIP OFF!

Bottom Line: No, I would not recommend this to a friend

This is a warning for anyone who shops on Tradesy; please send your bags in to be personally authenticated by Tradesy. Twice I purchased handbags that were not authentic, and I only found out after I attempted to sell the bags and the authentication company had the bags in their hands that they were fake. Tradesy claims that their handbags are authentic 99.7% of the time, yet they use a computer system to detect this. During "pending trust review," a computerized system is looking at the photos, not a person. It is disgusting that people sell fake handbags for an authentic handbag price and Tradesy allows this by not having a trustworthy way of authenticating the bags before they go out to the buyer. I have lost out on time, money for authentication and dealt with the embarrassment of carrying a handbag that was not authentic when I was "99.7 % guaranteed" it was authentic.

Bottom Line: No, I would not recommend this to a friend

I was scammed by a buyer. I have had an account for over three years, flawless record, and Tradesy got a nice commission over the three-year span. I sold a black velvet Adidas jogger for $300, set brand new, with tags. The buyer kept my new beautiful jogger and sent me back an old worn velour jogger with sagging hips, it had been worn that much. I supplied the receipt to Tradesy for the outfit to show that was the outfit I sent, I went through many emails to locate this, but it did not matter, they took my money and gave it back to the scam artist. I am closing my account and not looking back. If enough people get fed up, it will start to affect them, and their constant spike in fees. No more working for the company store, I am out.

Bottom Line: No, I would not recommend this to a friend

I purchased a pair of CL Pigalle Follies on Tradesy only to find out a week later that they were actually "regular" Pigalles. I contacted both Tradesy as well as the seller asking for a refund. The seller acknowledged that they "might" not have been actual Pigalle Follies, claiming she didn't know, but at least saying I could return them to Tradesy for a refund. Tradesy on the other hand swiftly referred to the 4-day window for returns (which in itself is a scam, there should be no expiration date for the right to return an item that was not what was listed!). But wait, it gets better - they actually had the nerve to invite me to sell the shoes again on their website, but not without reminding me explicitly TO LIST THEM CORRECTLY! This entire experience reminds me of a money-making scheme that is popping up in various places: bring people together, charge a fee, but stay out of disputes and don't hold anyone responsible for any damages incurred - just like companies like Airbnb. The one big problem with that is that they do not care at all about their customers - on either side.

Bottom Line: No, I would not recommend this to a friend

I have sold around 20 items on Tradesy over a period of two years. I was very loyal to Tradesy until I sold my most recent item, a bag I paid over $1000 for a few years back, and listed it on Tradesy for $380. The buyer requested a return the next day, stating the bag was misrepresented, and I got the bag back from Tradesy completely destroyed. The hardware was ripped out, seams were ripped apart, and I complained to Tradesy saying I did not inflict this additional damage to the bag. They told me they can't do anything about it, so at the end of the day, I was left with the bag (completely worthless) and no pay, no compensation, no credit, no remorse, nothing. I was essentially robbed of the $380 from Tradesy.

Don't use Tradesy unless you don't mind having your items destroyed by buyers to trigger a return and having an incompetent returns team look the other way whenever it's convenient for them. Real classy company.

Bottom Line: No, I would not recommend this to a friend

I sold a coat on 2/17/19. It was in like in new condition with multiple photos in the listing showing it’s a con, I only wore it twice previously. It was delivered on 2/23/19 and per Tradesy policy, the buyer has four days to request a return. My funds were released to me on 3/8/19, ten business days after the completed transaction. So today, 4/3/19, I receive an email that my coat was being returned to me due to stains that were disclosed. So they violated their own policies and took money from my account, basically allowing a scammer to damage my item and they took the return more than a month later. I've sold about $6k in merchandise previously but never again. All my listings are pulled and I’ll give my stuff away before I use Tradesy again.

Bottom Line: No, I would not recommend this to a friend

Avoid Tradesy at all cost! It has gotten worse than Craigslist (and that says something). Some of you know, I am a bit obsessed with collecting wristwatches, and have been buying/selling them for fun on Tradesy for a few years (as well as other websites). The main reason I chose to use their service was because they promise seller protection. After two years of using them, I was scammed by somebody (still not sure if Tradesy messed up or the buyer), but long story short, the buyer returned the watch to Tradesy, who then promptly decided to withdraw substantial money from my bank account, without informing me. Reason sited: your listing was not properly described. The person (or Tradesy) clearly, took the watch bracelets, and sent back the watch to me in non-working order. Tradesy then explained that they have no proof of what I sent, or how accurately I described it, and there is a discrepancy between the heading, text, and pictures. After taking 19% commission for two years plus 3% for convenience fee and making at least $3k of me, when it comes to protecting the sellers (based on who your whole business is based), you choose to just cop out? They offered to send me "40 dollars" after somebody had broken the watch and stole the bracelet...

If you are ever looking to sell something that costs more than $40 on their platform, don't. They don't care about their customers and offer no real protection. Even when I send the VIDEO/PICTURES of what I provided, they still don't care? I am not sure how a business like this can survive, but at least don't risk getting scammed and avoid at all cost. This is the first time since Facebook was created, I post a message like this to warn people, but please, be careful and tell your friends. Don't buy/sell on there, since there is NO actual protection. PLEASE SHARE with your network - companies should NOT be allowed to miss treat the customers who keep them in business.

Bottom Line: No, I would not recommend this to a friend

Tradesy started out as a sweet small startup...cute idea/ take off of eBay. But in the past decade, they have gotten worse and worse and now we all just need to stop using them! Especially with ALL the other reputable sites out there! I mean there's everything from old faithful eBay, to endless amounts of apps to post, sell, trade your stuff instantly - without some thieves trying steel 20% of it - for nothing! I mean, as if it wasn't bad enough when they changed their fees to 20% plus the 3% if you actually want to withdraw your money and not spend it on Tradesy! But they supposedly tried to justify this by saying they take care of all returns for the sellers and authenticate for the buyer...but they have apparently changed that too!

I just read some fellow seller reviews and I almost couldn't believe what I was reading, but then, it is the next logical step for someone trying to kill their company. But seriously, they actually do encourage people to returns items (because it's nothing to Tradesy - they only refund in site credits), but if they are going to encourage returns and then force sellers to accept - what is the point of posting anything for sale on their site!? They are working against all sellers! No other site encourages returns like they do. Every other site it's an "in case of emergency" clause - if the buyer doesn't receive what they ordered for instance. But not just for fun! Tradesy is done! We all, especially sellers need to move back to eBay, or Poshmark, or any of the trading/selling apps in our phones- there's a ton, take a look! And get the word out and let's move on and put this piece of crap company out of business completely!

Bottom Line: No, I would not recommend this to a friend

I have had the worst selling experience on Tradesy than anywhere else, and I sell on multiple platforms. It is really unfortunate because they did really well in the beginning. But then they increased the selling fees from 9% to more than double at over 19%.

As if that was not bad enough, they increased the time it takes for your shipping kit to be sent out, they increased the time for your buyers to decide if they want to keep the item or not, the time for your funds to be available for withdrawal, and even after your funds are made available, they take up to 7 whole days to process the transfer.

I have to call EVERY TIME I make a sale because I once waited two weeks for my funds to be made available and the associated I spoke with had no explanation other than they must have forgotten to release the funds.

I spoke with both an associate and a supervisor who told me my funds will be in my bank account either yesterday or today, only for me to call after my funds were not available and be told the funds were just released yesterday and so I will PROBABLY not receive my funds for another two days.

I find this very deceitful and the fact that they need to devise so many different ways to hold on to peoples' funds is not reassuring at all.

If they do not change their business practices, I don't have much hope of them doing well in the future. I am not surprised items don't sell as quickly as they used to. I definitely will not recommend buying or selling with Tradesy and once I finally receive my funds, I will be deleting my account.

Bottom Line: No, I would not recommend this to a friend