About Tria Beauty

By HighYa Research Team
Published on: Mar 18, 2014

Tria Beauty claims to offer professional light-based skincare products that “transform the way you care for your skin.” The company claims to have been founded by the same scientists who created the first professional hair removal laser, but which can now be taken out of you doctor’s office, and into your home.

Tria Beauty was founded in 2003, and is based out of Dublin, CA. The company holds an A- rating with the Better Business Bureau, and most of their 29 closed complaints appear to reference deceptive advertising (see more about this in the Bottom Line section). Regarding their products specifically, reviews appear to be primarily positive, with the most complaints including failure to work as advertised, poor battery life, and high price. With this in mind, Tria appears to respond to consumer complaints quickly.

Tria Beauty Products

According to the company’s website, Tria Beauty works “closely with world-renowned dermatologists and surgeons to revolutionize at-home skincare treatments,” which includes portable lasers and cosmetic-based products. In fact, the company claims to have developed technology that brings the power of a $100,000 laser into the comfort of your own home, which allows “light [to] gently interact below the skin’s surface,” and to produce “beautiful, smooth, healthy skin.” By making professional laser hair removal affordable, convenient, and private, Tria Beauty claims that you can achieve permanent results in as few as three months.

All Tria Beauty lasers are claimed to have undergone extensive clinical research and testing, and to be FDA-cleared. Because of this, they are claimed to deliver the “same permanent results” as $12,000 in-office treatments, but “at a fraction of the cost.”

Hair Removal

  • Hair Removal Laser Precision – A portable, cordless, and ergonomic method of removing unwanted hair from smaller, sensitive areas.
  • Hair Removal Laser 4X – An FDA-cleared device that uses diode laser technology to “target and permanently disable the hair follicle.” (See our review here)
  • SmoothStart Calming Gel – Uses an Indian plant extract to cool and soothe skin, while also reducing inflammation.


  • Age-Defying Laser – Uses a fractional non-ablative laser (the same technology as in your doctor’s office) to increase your skin’s radiance, while also reducing the appearance of fine lines and wrinkles.

Laser Skincare

Tria’s skincare line is claimed to address “the unique needs of laser-treated skin” that boosts radiance and preserves moisture.

  • Priming Cleanser – Uses Willow Bark Extract to remove impurities from your skin that could cause the laser to work less efficiently, or block it altogether.
  • Finishing Serum – Dermatologist formulated using “soothing plant extracts,” this is claimed to “increase elasticity and firmness while reducing the appearance of fine lines and wrinkles.”
  • Age-Defying Skincare Kit – Includes 3.4oz of Priming Cleanser, and 1oz of Finishing Serum.

Acne & Blemish Laser

  • Acne Clearing Blue Light – Applies a deep-penetrating, yet gentle, blue light to your skin, which is claimed to “eliminate acne-causing bacteria at the source.” Ideal for all skin types and tones, and for mild to moderate acne.
  • Acne Clearing Deluxe Kit – Includes the Acne Clearing Blue Light, and Skin Protecting Foam Cleanser and Serum.

Acne & Blemish Skincare

  • Skin Perfecting Foam Cleanser – “Exfoliates, unclogs pores and removes makeup” to help your Blue Light work more effectively.
  • Skin Perfecting Serum – Claims to contain “key vitamins and potent natural antioxidants” that improve radiance and help your skin heal.
  • Blue Light Cartridge – A professional strength non-UV therapeutic tool that uses blue light to treat and prevent acne.
  • Acne Clearing Deluxe Kit – Contains Skin Perfecting Foam Cleanser, Acne Clearing Blue Light, and Skin Perfecting Serum.
  • System Replenishment Kit – Includes Skin Perfecting Foam Cleanser, Skin Perfecting Serum, and Blue Light Cartridge.
  • 2-Step Replenishment Kit – Includes skin Perfecting Foam Cleanser and Blue Light Cartridge.

Whichever Tria Beauty product you choose, the company claims they are safe and effective for nearly all individuals.

Tria Beauty Pricing & Refund Policy

Tria Beauty products are available through Amazon.com, Sephora, as well as  numerous Tria retail locations throughout the US. If ordered through the company’s website, pricing is as follows:

Hair Removal

  • Hair Removal Laser Precision: $299
  • Hair Removal Laser Precision Deluxe Kit: $325
  • Hair Removal Laser 4X: $449
    Easy Pay = Initial payment of $195, plus 5 payments of $59 ($490 total)
  • Hair Removal Laser 4X Deluxe Kit: $475
  • SmoothStart Calming Gel: $35 ($28 with Replenish Me)

Laser Skincare

  • Priming Cleanser: $35 ($28 with Replenish Me)
  • Finishing Serum: $65 ($52 with Replenish Me)
  • Age-Defying Skincare Kit: $90 ($72 with Replenish Me)


  • Age-Defying Laser: $495 (Include free 2-week Sample Kit)
    Easy Pay = 3 payments of $179 ($537 total)

Acne & Blemish Laser

  • Acne Clearing Blue Light: $245
    Easy Pay = Initial payment of $195, plus 4 payments of $49 ($295.95 total)
  • Acne Clearing Deluxe Kit: $300

Acne & Blemish Skincare

  • Skin Perfecting Foam Cleanser: $25 ($20 with Replenish Me)
  • Skin Perfecting Serum: $50 ($40 with Replenish Me)
  • Blue Light Cartridge: $40 ($32 with Replenish Me)
  • Acne Clearing Deluxe Kit: $300
    Easy Pay = Initial payment of $99.95, plus 5 payments of $49 ($344.95 total)
  • System Replenishment Kit: $100 ($80 with Replenish Me)
  • 2-Step Replenishment Kit: $60 ($48 with Replenish Me)

Standard shipping is free, while 2nd Day and Overnight options are available at an additional charge.

Replenish Me

This is Tria Beauty’s version of an autoship program, which allows you to automatically receive products every two months, and to have your credit card charged accordingly. According to the company’s website, Replenish Me enrollment can be cancelled any time.

All Tria products come with a 90-day return policy. If you’re dissatisfied within this time, simply contact customer service at 877-321-8742.


  • A wide variety of laser-based and skincare products to remove hair, decrease the signs of aging, and prevent acne.
  • FDA-cleared devices created by some of the top minds in the industry.
  • 90-day return policy.
  • Primarily positive online reputation, and appears to respond to consumer complaints quickly.


  • Laser products generally do not work well for individuals with red, blonde, or brown hair, or those with dark skin.
  • Numerous complaints of deceptive advertising, poor battery life, and high price.

Bottom Line:

Overall, Tria Beauty products appear to have a primarily positive online reputation, though their BBB page included several accusations of false advertising. For example: Tria would advertise a product at one price (e.g. $84.99), but it wasn’t until the customer ordered the product that they were informed that it would cost multiple payments of $84.99, resulting in a much higher price. However, all pricing information on their website seemed to be very straightforward during our research.

In addition, the company appears to have been involved in several patent lawsuits over the past few years, both as a plaintiff and as a defendant. Most recently, they closed a $10 million lawsuit in December 2013 from Cynosure for patent infringement.

Next, it’s important to keep in mind that Tria Beauty’s laser products target pigment, so they will not work as well (or in some instances, at all) on red, blonde, or brown hair, or those with dark skin. This might not be immediately obvious, as even some of the “Tria Ladies” featured on the company’s home page have red hair or are darker-skinned.

Finally, based on information provided on the Tria Beauty website, battery life is relatively short, and only lasts 15 minutes for the Precision, and 30 minutes for the 4X between charges.

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Read 4 Tria Beauty Customer Reviews and Complaints

Write a Review
Average Consumer Rating: 1.8
Rating Snapshot:
5 star: 0 4 star: 1 3 star: 0 2 star: 0 1 star:  3
Bottom Line: 25% would recommend it to a friend
Showing 1-4 of 4
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  • 4 out 4 people found this review helpful

    Age-defying laser has short life

    • Michigan,
    • Jan 4, 2018
    • Verified Reviewer

    The age-defying laser battery has a short expected lifespan. I kept my laser plugged in, but did not use it regularly. I used it off and on over a period of less than three years. During my more recent attempts to use it, I would find that although the device was fully charged, the battery would die in under 4 minutes, not lasting long enough to complete a medium-level treatment.

    I eventually called Tria about this and was told by the consultant that the expected lifespan of the battery was just three years. Furthermore, there is no repair service! So there are no replacement batteries or any other support if your device fails after the 1-year warranty! I would have been far better off using the $495 I paid for an IPL treatment. I spent $495 on a device which provided no noticeable results and never will. Its battery, which was not heavily used, is just about dead and cannot be replaced.

    Bottom Line: No, I would not recommend this to a friend

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  • 5 out 7 people found this review helpful

    Worst product and customer care - do not buy!

    • Virginia,
    • May 31, 2017
    • Verified Reviewer

    I bought the product months ago, and after a couple of times of using it, I found out that it is not working for me. The laser covers only 5 mm of skin, and you need to spend hours to cover your leg. Plus, I had red bumps and rashes.

    I contacted customer care three times to be able to talk with a specialist so that they accept a return. They told me they will send DHL tracking number to me to initiate a return. I followed up five times, and after three weeks I finally got the label and delivered product to DHL. It is said that it takes ten business day to get a refund, but for me took two months and five days to get my money by begging them. Customer care was nice and responsive, but the company seems to be unwilling to give your money back.

    I do not recommend to buy from Tria Beauty. I read from comments that they are so bad with returns, but did not trust the reviews.

    Plus I paid $429 for the laser product, and I only received a check for $399 because they do not give your tax back. Be careful with this company. They are the worst when it comes to customer satisfaction. I did them a favor and did not sue them for what happened to my skin with their product, and in return, they made return miserable for me without any extra compensation.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 3 people found this review helpful

    Tria is a waste of a lot of money

    • Southampton, UK,
    • Feb 16, 2017
    • Verified Reviewer

    Used the Tria Beauty approximately 30 times and then lost the charger. I waited for a replacement, and now the battery is broken apparently. Because I didn't use it for a month, so at £500 ($624.14) for 39 treatments, it's cheaper and better to go to a salon.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 4 people found this review helpful

    Yay for self-esteem

    • Richmond, VA,
    • Feb 28, 2016

    The Tria Beauty Slows hair growth and eliminates around 70% of hair on my face. I'm happy to say I have less hair on my upper lip than the average woman. I use it for touch ups 2-3 times a week. I can't wait to try under my arms.

    Bottom Line: Yes, I would recommend this to a friend

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