About TripTogether

By HighYa Research Team
Published on: Jan 23, 2014

In business since 1993, TripTogether is a social travel site that helps you “meet a trip companion for every trip,” and to share your travel experiences with the world. The company claims to have helped 300,000 travelers across 11,000 cities and more than 200 countries.

TripTogether is owned by Deroche Investments, though neither is listed with the Better Business Bureau, and online information about the company is essentially non-existent. Regarding the website specifically, the most common complaints we encountered during our research included fake profiles attempting to scam other users, and that using the website regularly can quickly become expensive. Despite this fact, TripTogether appears to be enormously popular in the social media sphere, and has more than 18,000 Facebook likes and 2,200 Twitter followers.

How TripTogether Works

With more than 50,000 current members, TripTogether is a website that helps you connect with travel enthusiasts just like you from all around the world. The site claims to help you “learn about the planet” right from the source—local word of mouth—which allows you to get away from your guidebook, and into the minds of the locals.

According to the website, TripTogether provides four primary services. These include the ability to:

  1. Find a traveling partner, regardless of where you’ll be visiting.
  2. Entertain guests from around the world, and to show off your hometown.
  3. Meet locals while you’re visiting a new town.
  4. Share your travel experiences, and help others to learn from them.

With this said, it’s important to note that even though the website can be used for many different purposes, it’s set up more like a typical dating site than one where you’d exchange traveling information.

To create your TripTogether account, simply enter your name and email address, and then choose a password. Alternately, you can set up your account by signing in through Facebook. Either way, you’ll receive one free offline message, and three free minutes of live chat (see more about this in the Pricing section) after signing up. You’ll also gain immediate access, and can begin listing personal information such as your age, nationality, gender preferences for travel partners, uploading photos, and more. If you’re planning a trip, you can also list your destination and the dates under the “Trips” section. Because the ultimate goal of most TripTogether users is to travel to another country and connect with someone they met on the site, safety should be your number one concern. As a result, the company will not allow you to list your personal contact information in your public profile, and strongly recommends getting to know someone well before handing this information over. In addition, you can always contact their Travel Welfare team at support@triptogether.com for advice. Other than these relatively minor “safety nets,” your personal safety is largely up to you.

After you’ve signed up for an account, simply click on the TripTogether home page, where you can begin browsing other users’ profiles. You’ll first need to click on the area of the world that you’re interested in visiting, which will then list other users who would like to travel to the same region or country. At the top of the page, you’ll see text that reads, “I would like to travel to [country] with a man or a woman 18 years and older.” If you click on the “Change” button directly to the right, you can then filter which gender you prefer, their age, as well as individual countries within each continent.

After you’ve found a user that you’re interested in contacting, there are two ways to accomplish this: offline messaging, and live chat. Either way, this will require credits, which are explained in the Pricing section below. Once you speak to another user via live chat, they’ll be added to your contact list, so you can easily reach out to them again in the future.

Finally, if you’re on the go a lot but would still like to have access to TripTogether, you can also download their mobile app. However, this is currently only available for iDevices.

TripTogether Pricing & Refund Policy

Similar to AnastasiaDate, signing up for a basic TripTogether account is free, but if you’d like to utilize the site’s full potential, you’ll need to purchase credits. As such, the pricing structure is as follows:

  • 20 credits for $16 ($.80 per credit)
  • 160 credits for $96 ($.60 per credit)
  • 1,000 credits for $400 ($.40 per credit)

According to the TripTogether website, one credit will buy one offline message, or one minute in live chat. As soon as you run out of credits, your credit card will be automatically charged the same amount as your previous purchase. However, if you’d like to prevent this from occurring, you’ll need to contact customer service at support@triptogether.com. Also, if you’d like to automatically receive updates whenever a new member joins, it will cost you an extra $5 per month.

Downloading the TripTogether app is free, though—just like the website—you’ll need to purchase credit packs in order to get in touch with other members.

Pros:

  • Social website that helps you to find a travel partner, and to share travel information with users from around the world.
  • Claims to have helped 300,000 travelers in 11,000 cities, and across more than 200 countries.
  • Positive social media presence.
  • In business since 1993.

Cons:

  • While the site can be used for many different purposes, most members seem interested in romance. So unless you’re also interested in this, there are probably better sites to meet traveling partners and to share your travel information.
  • As with nearly all other dating and social relationship sites, TripTogether has a reputation for including a lot of “fake” profiles – scammers looking to make money. In fact, you can just scroll through the profiles on the site’s homepage and quickly identify which are likely scams, and which are real.
  • No phone number to reach company – only email.
  • All correspondence is credit-based, which can become expensive very quickly.
  • Excessive amount of "over-positive" reviews were received on our website for this product that were immediately red-flagged and blacklisted.

See also: Watch Out for These 6 Red Flags When Dating Online

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Read 48 TripTogether Customer Reviews and Complaints

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Average Consumer Rating: 1.7
Rating Snapshot:
5 star: 5 4 star: 2 3 star: 1 2 star: 7 1 star:  33
Bottom Line: 17% would recommend it to a friend
Showing 1-11 of 48
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  • 8 out 19 people found this review helpful

    Quite good!

    • New Jersey,
    • May 17, 2014

    Quite good. I have not traveled yet but it's quite interesting to find people sharing my travel preferences. Tom

    Bottom Line: Yes, I would recommend this to a friend

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  • 11 out 23 people found this review helpful

    Thank you for good service

    • Jun 10, 2014

    I wanted to write this review as a small thank you for good service and an unexpected ending! I met my girlfriend on my trip!

    Bottom Line: Yes, I would recommend this to a friend

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  • 13 out 27 people found this review helpful

    Highly satisfied

    • Jun 11, 2014

    I don't like traveling in organized tourist groups. That's why I decided to try out trip-together. I really wanted to find a nice local girl in Ukraine who'd present and help me understand her country and culture much better than any tourist guide could. Highly satisfied!

    Bottom Line: Yes, I would recommend this to a friend

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  • 13 out 22 people found this review helpful

    I liked the site very much

    • London, England,
    • Jun 20, 2014

    I liked this site, it was usable and I found some results. I was looking for ladies in Australia before I went there for a holiday and was pretty successful.

    Bottom Line: Yes, I would recommend this to a friend

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  • 10 out 21 people found this review helpful

    I like it

    • London, England,
    • Aug 31, 2017
    • Verified Reviewer

    I like TripTogether to chat with people I am interested in. I'd like to go on a trip together with friendship and good personality. Any country, I don't mind. I just like to be friendly with people. I hope I can get someone in TripTogether. I will be happy.

    Bottom Line: No, I would not recommend this to a friend

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  • 9 out 22 people found this review helpful

    Good site, but not more

    • Canada, Quebec,
    • Jul 4, 2015

    I do agree with the guys, that if you want to find here serious relations and ladies, you may fail to do that. However there are many girls, who are very pleasant in chatting and it is nice to talk to them. I even dated some of the girls, however did not want to proceed.

    However, I know some successful stories. My sister's son is going to marry a girl from this website, so it depends. Good luck to you.

    Bottom Line: Yes, I would recommend this to a friend

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  • 6 out 18 people found this review helpful

    Is it a scam yes or no

    • Worcestershire, England,
    • Nov 29, 2015
    • Verified Reviewer

    Plenty of scammer profiles on the site but also plenty of real people on it as well. Like the outside of the web many people try to scam.

    I have had many scam calls from people who are from TalkTalk in England. My advice for travelers looking for a companion: have a very good profile. You will be contacted by scammers but also real people. Just sort the bad from the good. Never tell someone they are a scammer unless you know for sure that they are. I clicked on one attractive lady and then because of this she took a look at my profile and she then decided to communicate with me. We are now communicating using Skype, E-mail, letter, phone, for a month now. This is a success story in every way.

    Bottom Line: Yes, I would recommend this to a friend

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  • 10 out 20 people found this review helpful

    My Experience

    • Odessa, FL,
    • Jul 9, 2015

    I have been on many dating sites and traveled to meet the ladies I have corresponded with. They basically all have their share of people pretending to be someone they are not. With Trip Together I have actually dated two ladies on their site. Sofia from Kiev, Ukraine and Svetlana from Lugansk, Ukraine. They both spoke good English as they claimed and it was a pleasant date. I have discovered the ladies from Eastern Europe tend to be honest and educated.

    Bottom Line: Yes, I would recommend this to a friend

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  • 20 out 28 people found this review helpful

    Triptogether scam

    • South Australia,
    • Jun 26, 2015

    I've been chatting with people on TripTogether and some have emailed me. Well the ones who emailed me are asking for money. I think it's a scam. May be not the whole website because may be there are people like me who are genuine and some who are scammers. Don't know if the website was setup as a scam or its been hijacked or flooded with scammers. Real people get on and share photos but then scammers use them for scams. So I don't know.

    Bottom Line: No, I would not recommend this to a friend

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  • 33 out 37 people found this review helpful

    Caution on this Site

    • Mew Mexico,
    • Aug 6, 2015

    I have not been burned by the site, but almost I think. When I tried to use Pay Pal, they would not accept it. I tried several times, and they said there was a problem. There's nothing wrong with my PP account, they want my credit card number so they can do who knows what.

    Regarding interaction with women on the site, after messaging a few women, it is clear that robots are answering many of the messages, because the responses either ignore what I wrote, or the answer to my question is not even close to what I asked.

    I do believe they have a couple of live operators who will also respond and chat. But these are my theories and I have no proof. Other than experience with similar types of internet scams, where I have been burned.

    Bottom Line: No, I would not recommend this to a friend

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  • 22 out 28 people found this review helpful

    Only fake profiles and terrible interface

    • Washington DC,
    • Mar 31, 2014

    This website it's a scam.. the overwhelming majority of profiles are fake.. don't waste your time.

    Bottom Line: No, I would not recommend this to a friend

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