About TruthFinder

TruthFinder is a people search website that allows you to search for anyone in the US and gain instant access to contact information, background checks, criminal records, and more.

In order to provide this information, TruthFinder “pores over hundreds of millions of available public records, social network data, and more” from multiple sources, including county, state, and federal databases. Then, your results can be accessed from your mobile device, tablet, or computer, while remaining 100% confidential.

There’s no doubt that the information provided by TruthFinder might come in handy, whether you’re looking to find out more about an old friend, a new flame, or your nice-but-creepy neighbor. But will the price you pay be in line with the information you receive? Are there any important things to keep in mind before handing over your credit card number.

We’ll discuss all of this (and more!) here. To start things off, let’s talk about what a public records company offers.

What Is a People Search Website?

First, public records are simply “documents or pieces of information that are not considered confidential.” This can include records as part of a court proceeding, birth, marriage, death, voter registration, and more.

Due to the Freedom of Information Act (FOIA), all of these records are publicly​ available to anyone who requests them. However, the process of obtaining information from multiple sources can be cumbersome (we’ll come back around to this in a moment), so companies like TruthFinder can make it easier to quickly gain access, and then view the results in a single report.

For example, let’s say you wanted to find out 1) if someone was delinquent on their taxes, and 2) if they’re married. For the first, you’d have to visit the county tax assessor’s office, wait in line, and request the document (usually by filling out some paperwork and paying a small fee). Next, you’d need to visit the courthouse and do the same for any marriage certificates.

Now, imagine you were interested in obtaining all the available public records for an individual. You’d probably spend weeks dealing with all the appropriate governmental agencies, which could be time consuming and expensive.

But when the rubber meets the road, will people search websites like TruthFinder provide a solid value for your money? To answer this, we’ll first take a look at how you can obtain a TruthFinder report.

How to Use the TruthFinder Website

To begin, you’ll first enter the person’s first name, last name, and state on the TruthFinder home page.

After a few minutes watching various loading bars, you’ll be taken to a page that shows matching results, which displays the person’s age, current/previous locations, and possible relatives. If there’s more than one name that matches your search, they can be sorted by best match, first or last name, age, or location.

From there, you’ll click the ‘Access Report’ button. Again, you’ll wait several more minutes as everything loads. Afterward, you’ll be able to select the person’s possible relatives and order reports for them as well.

Next, you’ll encounter a big, bold image that claims: “Individual’s report may contain graphic content that we can only reveal in a secure session.” In our opinion, after reviewing many of the most popular people search websites (more shortly), this is only intended to grab your attention, and doesn’t necessarily reflect what you’ll actually find in the report.

Screenshot of TruthFinder's WebsitePeople search websites like TruthFinder are notorious for using tactics like this to draw you in. Don’t be fooled though, because it’s unlikely you’ll uncover anything “graphic.”

Finally, you’ll arrive at the pricing page, which is what we’ll discuss next.

TruthFinder’s Subscription Plans

Until you hand over your credit card information, you won’t be able to access TruthFinder’s reports, even though you may have waited 5 minutes or more just to get to this point.

To this extent, you’ll be able to choose from one of the following subscription plans, which provides access to unlimited reports:

  • 5-day trial: $1 – But when your trial ends, you’ll automatically be billed $16.71 for a monthly membership, unless you cancel beforehand.
  • 1 Month: $16.71 per month
  • 3 Months: $15.71 per month ($47.13 total)
  • 6 Months: $13.71 per month ($82.26 total)

Important note: Although you’ll be able to order an unlimited number of reports through these plans, the reports are considered ‘Standard’. In order to obtain access to a Premium report (here’s a sample report), you’ll have to pay an additional $14.95 per report. This will give you access to:

  • Civil Judgments
  • Corporate Affiliations
  • Watercraft Owned
  • UCC Filings
  • Properties Owned
  • Voter Registration
  • Old Phone Numbers
  • Email Addresses
  • Tax Liens
  • Professional Licenses
  • Hunting/Fishing Permits
  • Weapons Permits
  • Foreclosures
  • Criminal Records (Third Data Source)
  • Aircraft Owned
  • Neighbors
  • Business Associates
  • And Much More!

In order to cancel your trial or your subscription plan, you’ll need to call TruthFinder customer service at (800) 699-8081.

How does everything we’ve discussed so far compare to other people search websites?

Is TruthFinder Better Than Other Background Check Websites?

While there’s no denying that the TruthFinder website is attractive (despite the fact that it can take 5 minutes or more just to land on the ordering page), the reality is that they don’t seem to be much different than any of the other people search companies we’ve reviewed in the past. This includes Instant Checkmate, SpyFly, BeenVerified, and more.

In other words, their prices are essentially the same—and since they’re all pulling the same data from the same sources—the information their reports contain probably won’t be meaningfully different. But what are actual customers saying?

Here on HighYa, these companies have an average rating of 1.5 stars (read: stay away). Why does everyone seem so upset?

Overwhelmingly, the biggest complaint is that most of the information in these reports can be found through a quick online search, without pay a dime. On top of this, many customers complain that the information in these reports is out of date, altogether incorrect, or just plain missing. And this seems to apply whether they’re ordering a Standard or Premium report.

Ultimately, because of the high prices associated with these reports, many customers claim to have felt scammed.

Other common complaints include poor customer service and difficulty cancel trials/monthly subscriptions. Is this what other consumers are saying about TruthFinder?

Is TruthFinder Pleasing Their Customers?

TruthFinder was a fairly new company at the time of our research, having been founded in March 2015. As such, there wasn’t a whole lot of online customer feedback.

However, we did find one customer review on Ripoff Report, which referenced website problems and disappointing information in reports. There was also a single complaint on Outscam.com, which also referenced outdated/incorrect information, sneaky subscriptions, and that most of the same information could be found online for free.

From a company perspective, TruthFinder had an A- rating with the Better Business Bureau based on 3 closed complaints (as of 12/10/15). Unlike elsewhere, these appeared to reference difficulty removing personal information from the company’s database.

We know you’re anxious to figure out if TruthFinder is your best option for obtaining public records, so let’s bring it home.

Try Searching Online Before Using TruthFinder

In “The Problems with People Search Websites,” we provided an in-depth look at the people search industry, common customer complaints, and alternatives if you’re looking to save money but still gain access to much of the same information. So if you haven’t read this article yet, we’d suggest doing so at your earliest convenience.

Sure, TruthFinder claims to “scour the deep web to uncover information that normal search engines can't find,” but in reality, we think this is just marketing hype intended to dissuade you from looking elsewhere.

Granted, since all of this is pulled from the same sources, this doesn’t mean the information you’ll find on your own will be any more accurate than going through TruthFinder. But at least you’ll be able to hang on to more of your hard-earned money, which is what HighYa’s all about.

In our opinion, we’d recommend you start there and avoid people search websites like TruthFinder altogether. After all, it doesn’t matter which company you’re thinking about, they all come with bottom-of-the-barrel online reputations.

Did you give TruthFinder a try? Tell us all about your experience by writing a review below!

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Read 1359 TruthFinder Customer Reviews and Complaints

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Average Consumer Rating: 3.8
Rating Snapshot:
5 star: 804 4 star: 153 3 star: 56 2 star: 48 1 star:  298
Bottom Line: 73% would recommend it to a friend
Showing 1-11 of 1359
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  • Editor’s Note: It is our understanding that this company has been asking its customers to leave feedback on HighYa. We assure you that each of these reviews has still been subjected to the same verification & vetting process that all submitted reviews go through. Learn More Here
  • 1 out 1 people found this review helpful

    Thank you, TruthFinder, for making it possible to encourage a long lost friend!

    • Mount Juliet, TN,
    • Jul 20, 2019
    • Verified Reviewer

    TruthFinder is absolutely AWESOME! It helped me find an old friend that had been on my mind. I believe this contact was providential because I learned that my friend's spouse had recently died.

    I hope to be able to comfort my friend by keeping in touch with encouraging phone calls.

    Thank you, TruthFinder, for this opportunity to hopefully minister to my friend. This would not have been possible without your absolutely awesome site!

    Bottom Line: Yes, I would recommend this to a friend

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  • Looking for 1964 classmates

    • Arizona,
    • Jul 18, 2019
    • Verified Reviewer

    Our senior class had approximately 400 students and we were located in Des Moines, WA. We have had quite a few classmates where we never had any information at all and I have been able to find quite a few with the help of TruthFinder this summer as we gear up for our 55th reunion in August. TruthFinder points the way in some instances and then I've located on social media or just the general internet in the case of one person I found who is a celebrated local artist in her community. Others have been only through using TruthFinder.

    Bottom Line: Yes, I would recommend this to a friend

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  • 0 out 1 people found this review helpful

    The go-to background screener

    • Florida,
    • Jul 10, 2019
    • Verified Reviewer

    I always run a quick background check on a new contractor or proposed business associate before agreeing to do business with them. And I'm glad I do - I have discovered several who have extensive criminal records or other shady information. Well worth the monthly fee.

    Bottom Line: Yes, I would recommend this to a friend

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  • 0 out 1 people found this review helpful

    Trying to find my daughter

    • Liberty, MO,
    • Jul 1, 2019
    • Verified Reviewer

    I tried this service in the hopes that by getting some back ground on my daughter's mother who has been keeping me hidden from me for the past 15 years with a court order giving her permission to do so. All I've found are a bunch of dead numbers, emails that no longer work, and the one address she is known to live at someone has gone out of their way to bribe Google to blur it out. I did learn more about the family my poor daughter grew up with, and hope that her physical, and mental well being are OK.

    Bottom Line: Yes, I would recommend this to a friend

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  • TRUST

    • Kingman, AZ,
    • Jun 28, 2019
    • Verified Reviewer

    Go TruthFinder! This is such a great site. I have not trusted my husband for a while and if I could have known all his passwords, I know I would have found out more. I knew what my gut felt. With TruthFinder, I found out that my husband was/is on 5 dating sites!

    Women, trust your gut. Ask yourself, if he won't give you his passwords, he's hiding something! There is no reason not to have a partner's passwords.

    Thank you TruthFinder. Well worth the money.

    Bottom Line: Yes, I would recommend this to a friend

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  • Owner of real estate company

    • San Jose, CA,
    • Jun 24, 2019
    • Verified Reviewer

    I use TruthFinder as a means of vetting potential clients for my Real Estate Mortgage and sales business. It has proven valuable on several occasions. I probably use it at least twice a month.

    Bottom Line: Yes, I would recommend this to a friend

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  • 7 out 7 people found this review helpful

    Inaccurate old info

    • New Lenox, IL,
    • Jun 19, 2019
    • Verified Reviewer

    Their "information" is old and inaccurate. I tried to cancel their service and instead they charged me with a new purchase. I was able to get one month refund and they kept one. Can't tell you anything online, can't cancel, nothing. Stay away from them.

    Bottom Line: No, I would not recommend this to a friend

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    • Jun 20, 2019

      Company Response from TruthFinder Inc.

      Hi Roberta,

      We’re sorry to hear you had a frustrating experience with your billing experience. Please contact our Customer Support team at 1-800-699-8081 so we can make things right.

      Sincerely,

      TruthFinder Support


  • 6 out 6 people found this review helpful

    Scammers sell what we can get for free

    • Delray Beach, FL,
    • Jun 11, 2019
    • Verified Reviewer

    All anyone has to do to search Public Records is to log into the Court System. I was gullible enough to fall for TruthFinder's ad, that they have over a million database sources (not verbatim). I had to use my credit card to enter their data bank (first red flag), then I searched public records on one of my sons. The information provided was so inaccurate. For instance, records show that he was arrested in 1997 for driving a stolen vehicle, assault on a police officer and a few other insipid crimes. He was born in 1994. A three year old did all of this? I never did find the court record I was searching for. Other names pop up, as mine did. The information was also inaccurate. I called customer service immediately to cancel, explaining my dissatisfaction. I was assured that my account was closed and fee refunded. That was in January of this year. TruthFinder has refused the refund, sending my credit card company several pages explaining their policy, which includes a refund if not satisfied, within a certain time frame. Appears they don't honor their own policy. It's June 1st. Guess how much money they have spent resisting, sending letters to my credit card company and me? I can win Treble Damages for the initial fee, loss of business time spent and aggravation caused disputing and exposing their deceitful ads and business policies. My credit card company has spent a lot of money on this banal issue, as well. P.S. Minus 5 stars.

    Bottom Line: No, I would not recommend this to a friend

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    • Jun 12, 2019

      Company Response from TruthFinder Inc.

      We’re sorry to hear you had a frustrating experience with the information found in our reports. Since we rely on third-party data sources, we can only display the information that we were provided, which could potentially include incomplete or inaccurate data. Please contact our Customer Support team at 1-800-699-8081 so we can make things right.

      Sincerely,

      TruthFinder Support


  • 4 out 4 people found this review helpful

    Save your money

    • Connecticut,
    • May 27, 2019
    • Verified Reviewer

    This website gives me none of the information I was looking for, such as current residence, place of employment, or phone number. I am looking for a deadbeat dad that owes me tens of thousands of dollars. Any recommendations on help would be much appreciated.

    Bottom Line: No, I would not recommend this to a friend

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    • May 28, 2019

      Company Response from TruthFinder Inc.

      We understand how frustrating it is when you can’t find the information you were looking for. We work really hard to make our reports as thorough as possible, but some states and counties do not release their records to the public which sometimes impacts the quality of our data. Please contact our Customer Support team at 1-800-699-8081 so we can work this out together.

      Sincerely,

      TruthFinder Support


  • 3 out 3 people found this review helpful

    Not happy

    • Tucson, AZ,
    • May 27, 2019
    • Verified Reviewer

    Thought I was happy but today when I tried to log in I was not able to access the report I viewed yesterday. Says my email is wrong. Angry that I spent almost $30 for nothing. A waste of money.

    Bottom Line: No, I would not recommend this to a friend

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    • May 28, 2019

      Company Response from TruthFinder Inc.

      Thank you for reaching out. We appreciate honest feedback - it allows us to do our job better. We apologize that you experienced technical issues, but we want to let you know that we’re committed to making things right. Please contact our Customer Support team at 1-800-699-8081 so we can work this out together.

      Sincerely,

      TruthFinder Support


  • 1 out 4 people found this review helpful

    Information search and dark web

    • Missouri,
    • May 15, 2019
    • Verified Reviewer

    I am excited that I have someone looking out for my best interest in a day and age where Dark Web crawlers are everywhere on every website you visit. Great way to stay safe. I would suggest you add your family members as well, so you can all be protected.

    Bottom Line: Yes, I would recommend this to a friend

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