About TruthFinder

TruthFinder is a people search website that allows you to search for anyone in the US and gain instant access to contact information, background checks, criminal records, and more.

In order to provide this information, TruthFinder “pores over hundreds of millions of available public records, social network data, and more” from multiple sources, including county, state, and federal databases. Then, your results can be accessed from your mobile device, tablet, or computer, while remaining 100% confidential.

There’s no doubt that the information provided by TruthFinder might come in handy, whether you’re looking to find out more about an old friend, a new flame, or your nice-but-creepy neighbor. But will the price you pay be in line with the information you receive? Are there any important things to keep in mind before handing over your credit card number.

We’ll discuss all of this (and more!) here. To start things off, let’s talk about what a public records company offers.

What Is a People Search Website?

First, public records are simply “documents or pieces of information that are not considered confidential.” This can include records as part of a court proceeding, birth, marriage, death, voter registration, and more.

Due to the Freedom of Information Act (FOIA), all of these records are publicly​ available to anyone who requests them. However, the process of obtaining information from multiple sources can be cumbersome (we’ll come back around to this in a moment), so companies like TruthFinder can make it easier to quickly gain access, and then view the results in a single report.

For example, let’s say you wanted to find out 1) if someone was delinquent on their taxes, and 2) if they’re married. For the first, you’d have to visit the county tax assessor’s office, wait in line, and request the document (usually by filling out some paperwork and paying a small fee). Next, you’d need to visit the courthouse and do the same for any marriage certificates.

Now, imagine you were interested in obtaining all the available public records for an individual. You’d probably spend weeks dealing with all the appropriate governmental agencies, which could be time consuming and expensive.

But when the rubber meets the road, will people search websites like TruthFinder provide a solid value for your money? To answer this, we’ll first take a look at how you can obtain a TruthFinder report.

How To Use the TruthFinder Website

To begin, you’ll first enter the person’s first name, last name, and state on the TruthFinder home page.

After a few minutes watching various loading bars, you’ll be taken to a page that shows matching results, which displays the person’s age, current/previous locations, and possible relatives. If there’s more than one name that matches your search, they can be sorted by best match, first or last name, age, or location.

From there, you’ll click the ‘Access Report’ button. Again, you’ll wait several more minutes as everything loads. Afterward, you’ll be able to select the person’s possible relatives and order reports for them as well.

Next, you’ll encounter a big, bold image that claims: “Individual’s report may contain graphic content that we can only reveal in a secure session.” In our opinion, after reviewing many of the most popular people search websites (more shortly), this is only intended to grab your attention, and doesn’t necessarily reflect what you’ll actually find in the report.

Screenshot of TruthFinder's WebsitePeople search websites like TruthFinder are notorious for using tactics like this to draw you in. Don’t be fooled though, because it’s unlikely you’ll uncover anything “graphic.”

Finally, you’ll arrive at the pricing page, which is what we’ll discuss next.

TruthFinder’s Subscription Plans

Until you hand over your credit card information, you won’t be able to access TruthFinder’s reports, even though you may have waited 5 minutes or more just to get to this point.

To this extent, you’ll be able to choose from one of the following subscription plans, which provides access to unlimited reports:

  • 5-day trial: $1 – But when your trial ends, you’ll automatically be billed $16.71 for a monthly membership, unless you cancel beforehand.
  • 1 Month: $16.71 per month
  • 3 Months: $15.71 per month ($47.13 total)
  • 6 Months: $13.71 per month ($82.26 total)

Important note: Although you’ll be able to order an unlimited number of reports through these plans, the reports are considered ‘Standard’. In order to obtain access to a Premium report (here’s a sample report), you’ll have to pay an additional $14.95 per report. This will give you access to:

  • Civil Judgments
  • Corporate Affiliations
  • Watercraft Owned
  • UCC Filings
  • Properties Owned
  • Voter Registration
  • Old Phone Numbers
  • Email Addresses
  • Tax Liens
  • Professional Licenses
  • Hunting/Fishing Permits
  • Weapons Permits
  • Foreclosures
  • Criminal Records (Third Data Source)
  • Aircraft Owned
  • Neighbors
  • Business Associates
  • And Much More!

In order to cancel your trial or your subscription plan, you’ll need to call TruthFinder customer service at (800) 699-8081.

How does everything we’ve discussed so far compare to other people search websites?

Is TruthFinder Better Than Other Background Check Websites?

While there’s no denying that the TruthFinder website is attractive (despite the fact that it can take 5 minutes or more just to land on the ordering page), the reality is that they don’t seem to be much different than any of the other people search companies we’ve reviewed in the past. This includes Instant Checkmate, SpyFly, BeenVerified, and more.

In other words, their prices are essentially the same—and since they’re all pulling the same data from the same sources—the information their reports contain probably won’t be meaningfully different. But what are actual customers saying?

Here on HighYa, these companies have an average rating of 1.5 stars (read: stay away). Why does everyone seem so upset?

Overwhelmingly, the biggest complaint is that most of the information in these reports can be found through a quick online search, without pay a dime. On top of this, many customers complain that the information in these reports is out of date, altogether incorrect, or just plain missing. And this seems to apply whether they’re ordering a Standard or Premium report.

Ultimately, because of the high prices associated with these reports, many customers claim to have felt scammed.

Other common complaints include poor customer service and difficulty cancel trials/monthly subscriptions. Is this what other consumers are saying about TruthFinder?

Is TruthFinder Pleasing Their Customers?

TruthFinder was a fairly new company at the time of our research, having been founded in March 2015. As such, there wasn’t a whole lot of online customer feedback.

However, we did find one customer review on Ripoff Report, which referenced website problems and disappointing information in reports. There was also a single complaint on Outscam.com, which also referenced outdated/incorrect information, sneaky subscriptions, and that most of the same information could be found online for free.

From a company perspective, TruthFinder had an A- rating with the Better Business Bureau based on 3 closed complaints (as of 12/10/15). Unlike elsewhere, these appeared to reference difficulty removing personal information from the company’s database.

We know you’re anxious to figure out if TruthFinder is your best option for obtaining public records, so let’s bring it home.

Try Searching Online Before Using TruthFinder

In The Problems with Online People Searches, we provided an in-depth look at the people search industry, common customer complaints, and alternatives if you’re looking to save money but still gain access to much of the same information. So if you haven’t read this article yet, we’d suggest doing so at your earliest convenience.

Sure, TruthFinder claims to “scour the deep web to uncover information that normal search engines can't find,” but in reality, we think this is just marketing hype intended to dissuade you from looking elsewhere.

Granted, since all of this is pulled from the same sources, this doesn’t mean the information you’ll find on your own will be any more accurate than going through TruthFinder. But at least you’ll be able to hang on to more of your hard-earned money, which is what HighYa’s all about.

In our opinion, we’d recommend you start there and avoid people search websites like TruthFinder altogether. After all, it doesn’t matter which company you’re thinking about, they all come with bottom-of-the-barrel online reputations.

Did you give TruthFinder a try? Tell us all about your experience by writing a review below!

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575 Consumer Reviews for TruthFinder

Average Consumer Rating: 3.2
Rating Snapshot:
5 star: 258 4 star: 58 3 star: 26 2 star: 20 1 star:  213
Bottom Line: 59% would recommend it to a friend
Showing 1-11 of 575
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  • 1 out 1 people found this review helpful

    Awesome

    • Oregon,
    • Nov 20, 2017
    • Verified Reviewer

    I took the dollar deal I was offered just to see how it worked. I recommend everyone to use it. You see what is wrong and you can comment and delete old info and know how others could see you, and use the service to help you make sure your public information is correct, or close to it.

    Bottom Line: Yes, I would recommend this to a friend

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  • Excellent!

    • Powhatan, VA,
    • Nov 20, 2017
    • Verified Reviewer

    Great site. I found this site online and started looking up people and friends I had not seen in years. I not only found them, but where they lived, email addresses, phone numbers, addresses, and other information. It was amazing to me, as I have never been able to get all this info.

    After using for a few days, I joined TruthFinder, and now I use it all the time. I have lived all over the country and have many friends I care about, and TruthFinder keeps me up to date. Great feeling. The staff are so kind and helpful, I feel like a friend instead of just a member. Great job.

    I would recommend TruthFinder to anyone that just wants to stay in touch.

    Bottom Line: Yes, I would recommend this to a friend

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  • Very happy with my experience with TruthFinder.

    • California,
    • Nov 20, 2017
    • Verified Reviewer

    Very professional and helpful. I found exactly what I was looking for, very accurate. I recommend TruthFinder to people that are looking to find the honest truth. This is a very good way to find important information that you have been wondering about.

    Bottom Line: Yes, I would recommend this to a friend

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  • They suck you in

    I’m sure that their service has value. What I object to is their Facebook post which never mentions cost until after you have ordered the search and input tons of personal information. They get free data on you before they mention you have to pay quite a lot to see what they have found. Just plain nasty and sneaky! Bad business practice!

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Good experience

    I found this site useful and easy to use. It provided lots of information. Although the numbers that were provided were no longer accurate to the individuals I was looking for, the info provided was. I found several people. I knew they had located the right individuals because some of the info I had. Well, I decided to close out the account and there were no problems. No one gave me a hard time. In fact, Leroy, the individual that helped me was courteous, polite and very engaging.

    Bottom Line: Yes, I would recommend this to a friend

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  • Very accurate

    TruthFinder is great and I will recommend it to anyone who wants to find the truth. Very good. Sometimes you find those fake websites, but TruthFinder is definitely not one of them. Five stars.

    Bottom Line: Yes, I would recommend this to a friend

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  • Wish I had used it

    • Burlington, VT,
    • Nov 18, 2017
    • Verified Reviewer

    I wish I had used this service each time I met someone online. I tend to see the good in everyone. What I failed to understand is that people with something to hide are often very good at appearing to be trustworthy. I allowed someone with a criminal record into my life and my son's lives. It would have saved me heartache and money and a lot of wasted time beating myself up if I had checked him out first on TruthFinder. Being a little distrustful is a good thing, especially if someone is very charming.

    Bottom Line: Yes, I would recommend this to a friend

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  • Phone review

    • Heritage, TN,
    • Nov 18, 2017
    • Verified Reviewer

    The experience was good. I wish I would have chosen a different review other than that it was true and I will use it again if needed. It's accurate, fast, and gave me a repeat on what it was I needed to know.

    Bottom Line: No, I would not recommend this to a friend

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  • When you need to know

    The restaurant I work at got a scathing and factually inaccurate review recently. I was described in derogatory terminology, and our seating policy was lied about. I wanted to know who would do this and engaged TruthFinder to find out. They provided every detail I needed to put the issue into proper context, and thus I still have a job that I love. Great results, great deal.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Thank you all for your help

    • Middletown, OH,
    • Nov 17, 2017
    • Verified Reviewer

    I just want to thank you all for the help. I was able to locate my daughter's father. He has not seen his daughter in thirty-three years (he left me when she was only not even a year old). I stopped doing drugs when I found out I was pregnant but he didn't. Plus he lost his job and everything changed. He felt he couldn't be the father of our kids so he left and went back to his first baby mom. He doesn't even know he has four beautiful grandchildren; the oldest one is eighteen years old and she is in college studying to be a nurse, the second one is fifteen, the third one is thirteen, and the fourth one eight, so there is so much he has missed not seeing his daughter.

    Bottom Line: Yes, I would recommend this to a friend

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  • Background criminal check

    Although I became frustrated with the online time it takes the service to load, I found the information to be well organized and easy to interpret. The problem with pushing the back button and having to start again was difficult. The information I received was hard to accept emotionally, but it was the truth. The truth will set you free!

    Bottom Line: Yes, I would recommend this to a friend

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Showing 1-11 of 575

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