About TruthFinder

TruthFinder is a people search website that allows you to search for anyone in the US and gain instant access to contact information, background checks, criminal records, and more.

In order to provide this information, TruthFinder “pores over hundreds of millions of available public records, social network data, and more” from multiple sources, including county, state, and federal databases. Then, your results can be accessed from your mobile device, tablet, or computer, while remaining 100% confidential.

There’s no doubt that the information provided by TruthFinder might come in handy, whether you’re looking to find out more about an old friend, a new flame, or your nice-but-creepy neighbor. But will the price you pay be in line with the information you receive? Are there any important things to keep in mind before handing over your credit card number.

We’ll discuss all of this (and more!) here. To start things off, let’s talk about what a public records company offers.

What Is a People Search Website?

First, public records are simply “documents or pieces of information that are not considered confidential.” This can include records as part of a court proceeding, birth, marriage, death, voter registration, and more.

Due to the Freedom of Information Act (FOIA), all of these records are publicly​ available to anyone who requests them. However, the process of obtaining information from multiple sources can be cumbersome (we’ll come back around to this in a moment), so companies like TruthFinder can make it easier to quickly gain access, and then view the results in a single report.

For example, let’s say you wanted to find out 1) if someone was delinquent on their taxes, and 2) if they’re married. For the first, you’d have to visit the county tax assessor’s office, wait in line, and request the document (usually by filling out some paperwork and paying a small fee). Next, you’d need to visit the courthouse and do the same for any marriage certificates.

Now, imagine you were interested in obtaining all the available public records for an individual. You’d probably spend weeks dealing with all the appropriate governmental agencies, which could be time consuming and expensive.

But when the rubber meets the road, will people search websites like TruthFinder provide a solid value for your money? To answer this, we’ll first take a look at how you can obtain a TruthFinder report.

How To Use the TruthFinder Website

To begin, you’ll first enter the person’s first name, last name, and state on the TruthFinder home page.

After a few minutes watching various loading bars, you’ll be taken to a page that shows matching results, which displays the person’s age, current/previous locations, and possible relatives. If there’s more than one name that matches your search, they can be sorted by best match, first or last name, age, or location.

From there, you’ll click the ‘Access Report’ button. Again, you’ll wait several more minutes as everything loads. Afterward, you’ll be able to select the person’s possible relatives and order reports for them as well.

Next, you’ll encounter a big, bold image that claims: “Individual’s report may contain graphic content that we can only reveal in a secure session.” In our opinion, after reviewing many of the most popular people search websites (more shortly), this is only intended to grab your attention, and doesn’t necessarily reflect what you’ll actually find in the report.

Screenshot of TruthFinder's WebsitePeople search websites like TruthFinder are notorious for using tactics like this to draw you in. Don’t be fooled though, because it’s unlikely you’ll uncover anything “graphic.”

Finally, you’ll arrive at the pricing page, which is what we’ll discuss next.

TruthFinder’s Subscription Plans

Until you hand over your credit card information, you won’t be able to access TruthFinder’s reports, even though you may have waited 5 minutes or more just to get to this point.

To this extent, you’ll be able to choose from one of the following subscription plans, which provides access to unlimited reports:

  • 5-day trial: $1 – But when your trial ends, you’ll automatically be billed $16.71 for a monthly membership, unless you cancel beforehand.
  • 1 Month: $16.71 per month
  • 3 Months: $15.71 per month ($47.13 total)
  • 6 Months: $13.71 per month ($82.26 total)

Important note: Although you’ll be able to order an unlimited number of reports through these plans, the reports are considered ‘Standard’. In order to obtain access to a Premium report (here’s a sample report), you’ll have to pay an additional $14.95 per report. This will give you access to:

  • Civil Judgments
  • Corporate Affiliations
  • Watercraft Owned
  • UCC Filings
  • Properties Owned
  • Voter Registration
  • Old Phone Numbers
  • Email Addresses
  • Tax Liens
  • Professional Licenses
  • Hunting/Fishing Permits
  • Weapons Permits
  • Foreclosures
  • Criminal Records (Third Data Source)
  • Aircraft Owned
  • Neighbors
  • Business Associates
  • And Much More!

In order to cancel your trial or your subscription plan, you’ll need to call TruthFinder customer service at (800) 699-8081.

How does everything we’ve discussed so far compare to other people search websites?

Is TruthFinder Better Than Other Background Check Websites?

While there’s no denying that the TruthFinder website is attractive (despite the fact that it can take 5 minutes or more just to land on the ordering page), the reality is that they don’t seem to be much different than any of the other people search companies we’ve reviewed in the past. This includes Instant Checkmate, SpyFly, BeenVerified, and more.

In other words, their prices are essentially the same—and since they’re all pulling the same data from the same sources—the information their reports contain probably won’t be meaningfully different. But what are actual customers saying?

Here on HighYa, these companies have an average rating of 1.5 stars (read: stay away). Why does everyone seem so upset?

Overwhelmingly, the biggest complaint is that most of the information in these reports can be found through a quick online search, without pay a dime. On top of this, many customers complain that the information in these reports is out of date, altogether incorrect, or just plain missing. And this seems to apply whether they’re ordering a Standard or Premium report.

Ultimately, because of the high prices associated with these reports, many customers claim to have felt scammed.

Other common complaints include poor customer service and difficulty cancel trials/monthly subscriptions. Is this what other consumers are saying about TruthFinder?

Is TruthFinder Pleasing Their Customers?

TruthFinder was a fairly new company at the time of our research, having been founded in March 2015. As such, there wasn’t a whole lot of online customer feedback.

However, we did find one customer review on Ripoff Report, which referenced website problems and disappointing information in reports. There was also a single complaint on Outscam.com, which also referenced outdated/incorrect information, sneaky subscriptions, and that most of the same information could be found online for free.

From a company perspective, TruthFinder had an A- rating with the Better Business Bureau based on 3 closed complaints (as of 12/10/15). Unlike elsewhere, these appeared to reference difficulty removing personal information from the company’s database.

We know you’re anxious to figure out if TruthFinder is your best option for obtaining public records, so let’s bring it home.

Try Searching Online Before Using TruthFinder

In The Problems with Online People Searches, we provided an in-depth look at the people search industry, common customer complaints, and alternatives if you’re looking to save money but still gain access to much of the same information. So if you haven’t read this article yet, we’d suggest doing so at your earliest convenience.

Sure, TruthFinder claims to “scour the deep web to uncover information that normal search engines can't find,” but in reality, we think this is just marketing hype intended to dissuade you from looking elsewhere.

Granted, since all of this is pulled from the same sources, this doesn’t mean the information you’ll find on your own will be any more accurate than going through TruthFinder. But at least you’ll be able to hang on to more of your hard-earned money, which is what HighYa’s all about.

In our opinion, we’d recommend you start there and avoid people search websites like TruthFinder altogether. After all, it doesn’t matter which company you’re thinking about, they all come with bottom-of-the-barrel online reputations.

Did you give TruthFinder a try? Tell us all about your experience by writing a review below!

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657 Consumer Reviews for TruthFinder

Average Consumer Rating: 3.3
Rating Snapshot:
5 star: 309 4 star: 66 3 star: 30 2 star: 21 1 star:  231
Bottom Line: 61% would recommend it to a friend
Showing 1-11 of 657
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  • 0 out 1 people found this review helpful

    Great service

    • Riverhead, NY,
    • Jan 19, 2018
    • Verified Reviewer

    From the start, this service exceeded my expectations. If you need to locate someone, or you require additional information, I highly recommend utilizing this website. Customer service is top-notch, and the results were fantastic.

    Bottom Line: Yes, I would recommend this to a friend

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  • Expect the unexpected

    • Fort Wayne, IN,
    • Jan 17, 2018
    • Verified Reviewer

    I really didn't know what to expect using TruthFinder. But, it was rather surreal having a "take" of compiled data on my name and social security number. Nice to see that if I run for a major political office, I have no excessive or unexplainable derogatory "baggage" to be exploited. No doubt, the AI data miners and their handlers will find little to focus on my existence on this Earth. Unless, of course, they wish to create a new chapter in a yet as written television script for Amazon Prime's "Electric Dreams" series! Some of the info is true. Some not. What the difference is shall remain on my inner hard drive for keeps. Nice to see what happened to my ex-wife. I thank God and TruthFinder that she is even further away from me than I thought! How I wish I could delete "that" file from my life learning experience forever.

    Thank you, TruthFinder. You served your purpose, and I am glad for the experience.

    Bottom Line: Yes, I would recommend this to a friend

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  • Renewing service

    I didn't have to wait long before a representative was on the phone to help me with my problem. Jeff, I think that's what he said his name was, was very courteous and helpful and was very accommodating. I am very pleased with my experience.

    Bottom Line: Yes, I would recommend this to a friend

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  • 3 out 3 people found this review helpful

    Useless, incorrect info

    I just searched reports on myself and five people I know well. The reports were useless; the information is out of date, incorrect, or missing. I spent hours correcting the data on the reports. I had a special rate of $3 for five days of reports. I immediately canceled my subscription and received an email that my $3 would be refunded. Time will tell.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Excellent resource for researching individuals

    TruthFinder has helped me find valuable information on the location of distant relatives, where they are located, and so much more! I would never have been able to find out this information if I had not signed up with TruthFinder. It's fast and easy to you, and provides excellent results.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    A+ customer service!

    I had a problem gaining access to the website. After three futile attempts to do so, I called and was connected to the most patient and informed individual I've ever encountered at a call center. Neither of us could determine where the problem was until this CSR did some research and advised me to try to register on using Chrome instead of IE. Worked like a charm. I've already invited him to play golf when he visits South Florida.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Great results

    • Arizona,
    • Jan 13, 2018
    • Verified Reviewer

    TruthFinder was a fast and easy way to find the results needed to verify my candidate. The website is very easy to use and navigate. I would recommend this to anyone in need of fast and effective information. There are many similar options to choose from, but TruthFinder is the best.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Overall service

    • Sacramento, CA,
    • Jan 12, 2018
    • Verified Reviewer

    TruthFinder.com was a very useful tool; it provided information that I needed.

    Excellent customer service as well. A special thanks to the agent named Erica/Erika (please forgive me if I misspelled). She conducted herself in a professional and caring manner!

    Bottom Line: Yes, I would recommend this to a friend

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  • Thankful for TruthFinder

    • Tennessee,
    • Jan 12, 2018
    • Verified Reviewer

    Through TruthFinder, I have been able to locate my first love after a 10-year search. Unfortunately, he had passed away on my birthday four years after we last talked. It is heartbreaking, however, I am thankful to TruthFinder for bringing me the truth.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 3 people found this review helpful

    Violet

    • Houston, TX,
    • Jan 10, 2018
    • Verified Reviewer

    Violet was the customer service associate who very patiently helped this senior citizen. She was very very good at her job. She slowly answered all my questions, sometimes more than once. If I could have given her a hug, I would have.

    Please reward her for me. Thank you. Thank you Violet!

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    First time

    My first-time experience was pretty good, except that you only get so far. But it is true info.

    I had a problem with my time limit and customer service was very understanding and is giving me one free upgrade now to make up for it. Many other companies wouldn't do this, so that says a lot about TruthFinder.

    Bottom Line: Yes, I would recommend this to a friend

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