About TruthFinder

TruthFinder is a people search website that allows you to search for anyone in the US and gain instant access to contact information, background checks, criminal records, and more.

In order to provide this information, TruthFinder “pores over hundreds of millions of available public records, social network data, and more” from multiple sources, including county, state, and federal databases. Then, your results can be accessed from your mobile device, tablet, or computer, while remaining 100% confidential.

There’s no doubt that the information provided by TruthFinder might come in handy, whether you’re looking to find out more about an old friend, a new flame, or your nice-but-creepy neighbor. But will the price you pay be in line with the information you receive? Are there any important things to keep in mind before handing over your credit card number.

We’ll discuss all of this (and more!) here. To start things off, let’s talk about what a public records company offers.

What Is a People Search Website?

First, public records are simply “documents or pieces of information that are not considered confidential.” This can include records as part of a court proceeding, birth, marriage, death, voter registration, and more.

Due to the Freedom of Information Act (FOIA), all of these records are publicly​ available to anyone who requests them. However, the process of obtaining information from multiple sources can be cumbersome (we’ll come back around to this in a moment), so companies like TruthFinder can make it easier to quickly gain access, and then view the results in a single report.

For example, let’s say you wanted to find out 1) if someone was delinquent on their taxes, and 2) if they’re married. For the first, you’d have to visit the county tax assessor’s office, wait in line, and request the document (usually by filling out some paperwork and paying a small fee). Next, you’d need to visit the courthouse and do the same for any marriage certificates.

Now, imagine you were interested in obtaining all the available public records for an individual. You’d probably spend weeks dealing with all the appropriate governmental agencies, which could be time consuming and expensive.

But when the rubber meets the road, will people search websites like TruthFinder provide a solid value for your money? To answer this, we’ll first take a look at how you can obtain a TruthFinder report.

How To Use the TruthFinder Website

To begin, you’ll first enter the person’s first name, last name, and state on the TruthFinder home page.

After a few minutes watching various loading bars, you’ll be taken to a page that shows matching results, which displays the person’s age, current/previous locations, and possible relatives. If there’s more than one name that matches your search, they can be sorted by best match, first or last name, age, or location.

From there, you’ll click the ‘Access Report’ button. Again, you’ll wait several more minutes as everything loads. Afterward, you’ll be able to select the person’s possible relatives and order reports for them as well.

Next, you’ll encounter a big, bold image that claims: “Individual’s report may contain graphic content that we can only reveal in a secure session.” In our opinion, after reviewing many of the most popular people search websites (more shortly), this is only intended to grab your attention, and doesn’t necessarily reflect what you’ll actually find in the report.

Screenshot of TruthFinder's WebsitePeople search websites like TruthFinder are notorious for using tactics like this to draw you in. Don’t be fooled though, because it’s unlikely you’ll uncover anything “graphic.”

Finally, you’ll arrive at the pricing page, which is what we’ll discuss next.

TruthFinder’s Subscription Plans

Until you hand over your credit card information, you won’t be able to access TruthFinder’s reports, even though you may have waited 5 minutes or more just to get to this point.

To this extent, you’ll be able to choose from one of the following subscription plans, which provides access to unlimited reports:

  • 5-day trial: $1 – But when your trial ends, you’ll automatically be billed $16.71 for a monthly membership, unless you cancel beforehand.
  • 1 Month: $16.71 per month
  • 3 Months: $15.71 per month ($47.13 total)
  • 6 Months: $13.71 per month ($82.26 total)

Important note: Although you’ll be able to order an unlimited number of reports through these plans, the reports are considered ‘Standard’. In order to obtain access to a Premium report (here’s a sample report), you’ll have to pay an additional $14.95 per report. This will give you access to:

  • Civil Judgments
  • Corporate Affiliations
  • Watercraft Owned
  • UCC Filings
  • Properties Owned
  • Voter Registration
  • Old Phone Numbers
  • Email Addresses
  • Tax Liens
  • Professional Licenses
  • Hunting/Fishing Permits
  • Weapons Permits
  • Foreclosures
  • Criminal Records (Third Data Source)
  • Aircraft Owned
  • Neighbors
  • Business Associates
  • And Much More!

In order to cancel your trial or your subscription plan, you’ll need to call TruthFinder customer service at (800) 699-8081.

How does everything we’ve discussed so far compare to other people search websites?

Is TruthFinder Better Than Other Background Check Websites?

While there’s no denying that the TruthFinder website is attractive (despite the fact that it can take 5 minutes or more just to land on the ordering page), the reality is that they don’t seem to be much different than any of the other people search companies we’ve reviewed in the past. This includes Instant Checkmate, SpyFly, BeenVerified, and more.

In other words, their prices are essentially the same—and since they’re all pulling the same data from the same sources—the information their reports contain probably won’t be meaningfully different. But what are actual customers saying?

Here on HighYa, these companies have an average rating of 1.5 stars (read: stay away). Why does everyone seem so upset?

Overwhelmingly, the biggest complaint is that most of the information in these reports can be found through a quick online search, without pay a dime. On top of this, many customers complain that the information in these reports is out of date, altogether incorrect, or just plain missing. And this seems to apply whether they’re ordering a Standard or Premium report.

Ultimately, because of the high prices associated with these reports, many customers claim to have felt scammed.

Other common complaints include poor customer service and difficulty cancel trials/monthly subscriptions. Is this what other consumers are saying about TruthFinder?

Is TruthFinder Pleasing Their Customers?

TruthFinder was a fairly new company at the time of our research, having been founded in March 2015. As such, there wasn’t a whole lot of online customer feedback.

However, we did find one customer review on Ripoff Report, which referenced website problems and disappointing information in reports. There was also a single complaint on Outscam.com, which also referenced outdated/incorrect information, sneaky subscriptions, and that most of the same information could be found online for free.

From a company perspective, TruthFinder had an A- rating with the Better Business Bureau based on 3 closed complaints (as of 12/10/15). Unlike elsewhere, these appeared to reference difficulty removing personal information from the company’s database.

We know you’re anxious to figure out if TruthFinder is your best option for obtaining public records, so let’s bring it home.

Try Searching Online Before Using TruthFinder

In The Problems with Online People Searches, we provided an in-depth look at the people search industry, common customer complaints, and alternatives if you’re looking to save money but still gain access to much of the same information. So if you haven’t read this article yet, we’d suggest doing so at your earliest convenience.

Sure, TruthFinder claims to “scour the deep web to uncover information that normal search engines can't find,” but in reality, we think this is just marketing hype intended to dissuade you from looking elsewhere.

Granted, since all of this is pulled from the same sources, this doesn’t mean the information you’ll find on your own will be any more accurate than going through TruthFinder. But at least you’ll be able to hang on to more of your hard-earned money, which is what HighYa’s all about.

In our opinion, we’d recommend you start there and avoid people search websites like TruthFinder altogether. After all, it doesn’t matter which company you’re thinking about, they all come with bottom-of-the-barrel online reputations.

Did you give TruthFinder a try? Tell us all about your experience by writing a review below!

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1071 Consumer Reviews for TruthFinder

Average Consumer Rating: 3.8
Rating Snapshot:
5 star: 619 4 star: 118 3 star: 44 2 star: 33 1 star:  257
Bottom Line: 72% would recommend it to a friend
Showing 1-11 of 1071
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  • Editor’s Note: It is our understanding that this company has been asking its customers to leave feedback on HighYa. We assure you that each of these reviews has still been subjected to the same verification & vetting process that all submitted reviews go through. Learn More Here
  • Thank you Erica

    • Utah,
    • Jul 14, 2018
    • Verified Reviewer

    At first, I only called to cancel my subscription, and to my amazement, I was patched through to a TruthFinder representative named Erica. She was so understanding and helpful, and I honestly can't tell you how much I appreciate her help! The information she was able to provide me with saved me so much time and money.

    Thank you TruthFinder!

    Thank you Erica.

    Bottom Line: Yes, I would recommend this to a friend

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  • TruthFinder

    • California,
    • Jul 14, 2018
    • Verified Reviewer

    I was looking for a long time ago speeding ticket from TruthFinder but was not successful; they don’t have traffic record. But I see lots of useful information in the website, I should have started to use this site five years ago, five years ago I looked for a person's address, I didn’t find it, but today I saw the person’s address.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Great about resolving issues!

    • Ohio,
    • Jul 14, 2018
    • Verified Reviewer

    This is my first experience with TruthFinder. I had an issue that I needed addressed, so I phoned them. TruthFinder's representative stayed on the phone with me until all was resolved. She made sure that I was happy with the results.

    I could not be happier!

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Wish it had

    • Wichita, KS,
    • Jul 13, 2018
    • Verified Reviewer

    Marriage information, more in-depth look into the criminal record because I have more of a criminal record than it is shown. I wish y'all could even show credit score and ways to fix them. Just an idea. With the criminal record stuff, I know in Kansas they have a website that will show you the charges that sent you to prison and with the credit score thing you get with Credit Karma, if it's possible.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    Information I discovered helped me to better understand the relationship.

    • Texas,
    • Jul 13, 2018
    • Verified Reviewer

    After losing contact with my former best friend for more than 20 years, I was able to locate her a few months ago, but she is not the person she used to be. I signed up for TruthFinder.com yesterday to try to get more insight into the last 20-plus years of her life and that of her significant other. What I learned explained why she had changed the way she did. Among the negatives were bankruptcy and illegal behavior by family members. She and I had been so emotionally close. It has helped me to understand why she dropped out of my life for so long, and also made me feel grateful that I did not leave my job and home state to follow her down the road of ruin in the state she chose to move to.

    Thank you so much, TruthFinder, in helping me to resolve this issue which has been repeatedly bothering me since 1995.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Great customer service

    • Gallatin, TN,
    • Jul 12, 2018
    • Verified Reviewer

    From the first moment he signed on, Kris was very helpful and courteous. He could not have been better.

    He recommended a different program that fit in better with my social security proceeds.

    He also offered appropriate sympathy when I informed him that my daughter had recently passed away and I was using TruthFinder to check on my son-in-law as her death was slightly suspicious.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Great customer service.

    • Canada,
    • Jul 12, 2018
    • Verified Reviewer

    I got involved in a small texting relationship. I got suspicious. I decided to go to this website. I found nothing on this gentleman, so for this small fee, I got my doubt confirmed. Thank you. Also, customer service was great. They double check my research and confirmed it. Thank you to the nice agent.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Great service

    • Florida,
    • Jul 12, 2018
    • Verified Reviewer

    Great service. I would recommend them highly. Great contact and great people, very helpful. We had a problem in our community and TruthFinder was recommended. It was great the way they communicated between professorial and myself. If you need help, please reach out to TruthFinder.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Excellent customer service - highly recommended

    • Jul 12, 2018
    • Verified Reviewer

    The customer service rep was pleasant and professional. She actively listened to my concerns and request. I would highly recommend this company, and the customer service offered. She was a winner!

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Cancellation and review of service

    • Texas,
    • Jul 12, 2018
    • Verified Reviewer

    I canceled this service on July 6, 2018. I spoke with Jason at 1:43 CDT. The experience was pleasant and efficient. The service itself suited my needs and met all of my expectation. It provided very reliable and useful information. I will use the service again if the need arises.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Friends recovery

    • Fitzwiliam, NH,
    • Jul 11, 2018
    • Verified Reviewer

    By using the information that was supplied by TruthFinder, I was able to make contact with two long lost friends. One was my roommate prior to our deployment to Vietnam, and another, who was a childhood friend. I hadn't heard anything from either of them, since 1969 and 1970, respectively.

    Bottom Line: Yes, I would recommend this to a friend

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Showing 1-11 of 1071

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