About TruthFinder

TruthFinder is a people search website that allows you to search for anyone in the US and gain instant access to contact information, background checks, criminal records, and more.

In order to provide this information, TruthFinder “pores over hundreds of millions of available public records, social network data, and more” from multiple sources, including county, state, and federal databases. Then, your results can be accessed from your mobile device, tablet, or computer, while remaining 100% confidential.

There’s no doubt that the information provided by TruthFinder might come in handy, whether you’re looking to find out more about an old friend, a new flame, or your nice-but-creepy neighbor. But will the price you pay be in line with the information you receive? Are there any important things to keep in mind before handing over your credit card number.

We’ll discuss all of this (and more!) here. To start things off, let’s talk about what a public records company offers.

What Is a People Search Website?

First, public records are simply “documents or pieces of information that are not considered confidential.” This can include records as part of a court proceeding, birth, marriage, death, voter registration, and more.

Due to the Freedom of Information Act (FOIA), all of these records are publicly​ available to anyone who requests them. However, the process of obtaining information from multiple sources can be cumbersome (we’ll come back around to this in a moment), so companies like TruthFinder can make it easier to quickly gain access, and then view the results in a single report.

For example, let’s say you wanted to find out 1) if someone was delinquent on their taxes, and 2) if they’re married. For the first, you’d have to visit the county tax assessor’s office, wait in line, and request the document (usually by filling out some paperwork and paying a small fee). Next, you’d need to visit the courthouse and do the same for any marriage certificates.

Now, imagine you were interested in obtaining all the available public records for an individual. You’d probably spend weeks dealing with all the appropriate governmental agencies, which could be time consuming and expensive.

But when the rubber meets the road, will people search websites like TruthFinder provide a solid value for your money? To answer this, we’ll first take a look at how you can obtain a TruthFinder report.

How To Use the TruthFinder Website

To begin, you’ll first enter the person’s first name, last name, and state on the TruthFinder home page.

After a few minutes watching various loading bars, you’ll be taken to a page that shows matching results, which displays the person’s age, current/previous locations, and possible relatives. If there’s more than one name that matches your search, they can be sorted by best match, first or last name, age, or location.

From there, you’ll click the ‘Access Report’ button. Again, you’ll wait several more minutes as everything loads. Afterward, you’ll be able to select the person’s possible relatives and order reports for them as well.

Next, you’ll encounter a big, bold image that claims: “Individual’s report may contain graphic content that we can only reveal in a secure session.” In our opinion, after reviewing many of the most popular people search websites (more shortly), this is only intended to grab your attention, and doesn’t necessarily reflect what you’ll actually find in the report.

Screenshot of TruthFinder's WebsitePeople search websites like TruthFinder are notorious for using tactics like this to draw you in. Don’t be fooled though, because it’s unlikely you’ll uncover anything “graphic.”

Finally, you’ll arrive at the pricing page, which is what we’ll discuss next.

TruthFinder’s Subscription Plans

Until you hand over your credit card information, you won’t be able to access TruthFinder’s reports, even though you may have waited 5 minutes or more just to get to this point.

To this extent, you’ll be able to choose from one of the following subscription plans, which provides access to unlimited reports:

  • 5-day trial: $1 – But when your trial ends, you’ll automatically be billed $16.71 for a monthly membership, unless you cancel beforehand.
  • 1 Month: $16.71 per month
  • 3 Months: $15.71 per month ($47.13 total)
  • 6 Months: $13.71 per month ($82.26 total)

Important note: Although you’ll be able to order an unlimited number of reports through these plans, the reports are considered ‘Standard’. In order to obtain access to a Premium report (here’s a sample report), you’ll have to pay an additional $14.95 per report. This will give you access to:

  • Civil Judgments
  • Corporate Affiliations
  • Watercraft Owned
  • UCC Filings
  • Properties Owned
  • Voter Registration
  • Old Phone Numbers
  • Email Addresses
  • Tax Liens
  • Professional Licenses
  • Hunting/Fishing Permits
  • Weapons Permits
  • Foreclosures
  • Criminal Records (Third Data Source)
  • Aircraft Owned
  • Neighbors
  • Business Associates
  • And Much More!

In order to cancel your trial or your subscription plan, you’ll need to call TruthFinder customer service at (800) 699-8081.

How does everything we’ve discussed so far compare to other people search websites?

Is TruthFinder Better Than Other Background Check Websites?

While there’s no denying that the TruthFinder website is attractive (despite the fact that it can take 5 minutes or more just to land on the ordering page), the reality is that they don’t seem to be much different than any of the other people search companies we’ve reviewed in the past. This includes Instant Checkmate, SpyFly, BeenVerified, and more.

In other words, their prices are essentially the same—and since they’re all pulling the same data from the same sources—the information their reports contain probably won’t be meaningfully different. But what are actual customers saying?

Here on HighYa, these companies have an average rating of 1.5 stars (read: stay away). Why does everyone seem so upset?

Overwhelmingly, the biggest complaint is that most of the information in these reports can be found through a quick online search, without pay a dime. On top of this, many customers complain that the information in these reports is out of date, altogether incorrect, or just plain missing. And this seems to apply whether they’re ordering a Standard or Premium report.

Ultimately, because of the high prices associated with these reports, many customers claim to have felt scammed.

Other common complaints include poor customer service and difficulty cancel trials/monthly subscriptions. Is this what other consumers are saying about TruthFinder?

Is TruthFinder Pleasing Their Customers?

TruthFinder was a fairly new company at the time of our research, having been founded in March 2015. As such, there wasn’t a whole lot of online customer feedback.

However, we did find one customer review on Ripoff Report, which referenced website problems and disappointing information in reports. There was also a single complaint on Outscam.com, which also referenced outdated/incorrect information, sneaky subscriptions, and that most of the same information could be found online for free.

From a company perspective, TruthFinder had an A- rating with the Better Business Bureau based on 3 closed complaints (as of 12/10/15). Unlike elsewhere, these appeared to reference difficulty removing personal information from the company’s database.

We know you’re anxious to figure out if TruthFinder is your best option for obtaining public records, so let’s bring it home.

Try Searching Online Before Using TruthFinder

In The Problems with Online People Searches, we provided an in-depth look at the people search industry, common customer complaints, and alternatives if you’re looking to save money but still gain access to much of the same information. So if you haven’t read this article yet, we’d suggest doing so at your earliest convenience.

Sure, TruthFinder claims to “scour the deep web to uncover information that normal search engines can't find,” but in reality, we think this is just marketing hype intended to dissuade you from looking elsewhere.

Granted, since all of this is pulled from the same sources, this doesn’t mean the information you’ll find on your own will be any more accurate than going through TruthFinder. But at least you’ll be able to hang on to more of your hard-earned money, which is what HighYa’s all about.

In our opinion, we’d recommend you start there and avoid people search websites like TruthFinder altogether. After all, it doesn’t matter which company you’re thinking about, they all come with bottom-of-the-barrel online reputations.

Did you give TruthFinder a try? Tell us all about your experience by writing a review below!

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1300 Consumer Reviews for TruthFinder

Average Consumer Rating: 3.9
Rating Snapshot:
5 star: 778 4 star: 149 3 star: 53 2 star: 46 1 star:  274
Bottom Line: 74% would recommend it to a friend
Showing 1-11 of 1300
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  • Editor’s Note: It is our understanding that this company has been asking its customers to leave feedback on HighYa. We assure you that each of these reviews has still been subjected to the same verification & vetting process that all submitted reviews go through. Learn More Here
  • You'll be shocked, amazed, and wonder how...

    • Salt Lake City, UT,
    • Sep 17, 2018
    • Verified Reviewer

    When I first came upon this app, I immediately thought it was like most people search websites and app that I have seen in the past, which are basically all scams, or they want $19.99 to reveal a phone number. I was in a bind and really needed the information this time, so I decided to try it out and hope for the best. Wow, was I ever shocked and surprised when my report came back. They know more about me, and my past than I do myself. Very accurate, detailed, and extensive. They'll even tell you who your neighbors were when you lived at XYZ Address, 20-30 years ago. Every phone number you ever had will be listed, every encounter with the law will be made available, your friends and relatives will be listed, and that is just one of many sections. I don't even know where they get all this information from, but I can tell you it's accurate and extensive.

    The only drawback I see, is it is expensive, and it's a membership deal. I have already told most of my friends and family about this and never recommend.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Great product

    • Lakewood, CA,
    • Sep 14, 2018
    • Verified Reviewer

    This site helped me find an address I needed for a friend so he could file for divorce that was long overdue. I also used it for myself to find out more on someone that I know it opened my eyes to more than I expected.

    Bottom Line: Yes, I would recommend this to a friend

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  • 2 out 2 people found this review helpful

    Inaccurate information

    • Texas,
    • Sep 11, 2018
    • Verified Reviewer

    The information on the people I was researching was completely inaccurate. The only thing accurate was the name and address. It didn’t show all of the related immediate family members. It also doesn’t show the fact that someone was deceased. The website was easy to use, but I wouldn’t recommend it for accurate information.

    Bottom Line: No, I would not recommend this to a friend

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  • 2 out 2 people found this review helpful

    The worst, most inaccurate background report I have ever seen

    • Chicago, IL,
    • Sep 10, 2018
    • Verified Reviewer

    Stay away. This has to be THE WORST hands-down background check I have ever seen run on someone. All sorts of extraneous incorrect information, mixing and matching data from multiple persons with similar names, seriously incorrect derogatory information. I would caution you to go nowhere near this service, TruthFinder, and their products.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 4 people found this review helpful

    Expensive

    TruthFinder, why did you charge my credit card $3.99 on August 27, 2018, when the same day you also charged me with the monthly fee of $27.78? That cannot be a mistake. It is a fraud.

    Bottom Line: No, I would not recommend this to a friend

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  • 4 out 5 people found this review helpful

    Not free

    • Denver, CO,
    • Sep 7, 2018
    • Verified Reviewer

    I saw an ad saying this service was free. After inputting the information and waiting 5-10 minutes, they said my report was ready. To access the report you had to pay approximately $27. I don't call this free.

    I did not get the report, so I don't know if it is worthwhile.

    Bottom Line: No, I would not recommend this to a friend

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  • 1 out 1 people found this review helpful

    Both good and bad

    • Antioch, CA,
    • Sep 6, 2018
    • Verified Reviewer

    The site is very useful for finding people, but a lot of the information is incorrect. There is a lot wrong on my profile, but the correct info is mixed in there. I did let them know what was wrong, but they never deleted it even though it is obviously not related to me but to several other people by the same name.

    Bottom Line: Yes, I would recommend this to a friend

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  • 0 out 1 people found this review helpful

    Wanted to check on a friend to be sure he was ok...

    • Westward Ho, Alberta, Canada,
    • Sep 6, 2018
    • Verified Reviewer

    I started to look at the site, realized it cost money and shut it down. The next day it came up again, so I decided to go through with it. I wanted to check on a friend, and this site enabled me to do that. I don't know anyone else in the U.S. to check on so I have now cancelled my account. That also was an easy and pleasant thing to do. A nice lady named Ashley took care of everything.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 1 people found this review helpful

    Found old friends

    • Rincon, GA,
    • Sep 6, 2018
    • Verified Reviewer

    I found long-lost girlfriends from at least 30 years ago. Most had married name changes that I did not know. I found it very helpful. I had fun reading their timelines, personal, criminal records (if they had any), and some did but not too bad, thank goodness.

    Bottom Line: Yes, I would recommend this to a friend

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  • Review what was in my and my immediate family's background

    • Saint Mary’s, GA,
    • Sep 6, 2018
    • Verified Reviewer

    The background check reviews I conducted via TruthFinder were very helpful and accurate. I also searched immediate family members and notified them about anything that I thought they would want to know is being reported against them. The site was easy to navigate through and the information request turnaround time was pretty quick. I would recommend this site for anyone wanting to find out information in regards to what is in your own personal background and to verify if any of your new acquaintances or neighbors have any disturbing history to ease any doubt about them.

    Bottom Line: Yes, I would recommend this to a friend

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  • 0 out 1 people found this review helpful

    Kimberly

    • Kingsland, GA,
    • Sep 6, 2018
    • Verified Reviewer

    Kimberly was very patient with my bungling attempts to open the report. She was extremely polite and was able to walk me through the screens.

    I would use this service for a couple of months, as I am looking for family contacts of persons I know are deceased.

    Again, thank you Kimberly.

    Bottom Line: Yes, I would recommend this to a friend

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Showing 1-11 of 1300

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