Read 1384 TruthFinder Customer Reviews and Complaints (Page 2)

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Average Customer Rating: 3.8
Rating Snapshot:
5 star: 818 4 star: 154 3 star: 58 2 star: 48 1 star:  306
Bottom Line: 73% would recommend it to a friend
Showing 12-22 of 1384
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  • Telephone assistance accessing Premiere services.

    • By C Duncan,
    • Eugene, Oregon,
    • Aug 3, 2017
    • Verified Reviewer

    Conducting a search and decided to get a Premier upgrade. The credit was declined and couldn't figure out the process to straighten it out. The male person who took my call showed great skill, knowledge, and patience in working me through the various stops and starts in the computer program in order to get the report I was trying to get. Very professional, helpful, and impressive.

    Bottom Line: Yes, I would recommend this to a friend


  • Finding me

    I recently learned someone was using my SSN on a cellular account. So I signed up with TruthFinder to see if any information was "out there" that actually didn't belong to me. The report with TruthFinder was informative and actually did help me find email addresses and even pictures (social files) that were associated with me, but were not mine. TruthFinder provides very detailed information. Thank you.

    Bottom Line: Yes, I would recommend this to a friend


  • Great service

    If you need to find out more information that is extensive, TruthFinder is the right site for you! I received information on work, addresses, criminal records and more.

    I would highly recommend this service.

    Bottom Line: Yes, I would recommend this to a friend


  • AAA+ service

    Best background check service out there, outstanding customer support. If you need to know something about someone, this is the place. The site is very user-friendly and is updated when information becomes available.

    Bottom Line: Yes, I would recommend this to a friend


  • Called to report inaccurate information on person I know personally

    As a new customer, I called customer service on 7/28/17 for issues relating to incorrect information posted regarding myself and another person I looked up. I left a cell number to call me back. I was impressed that it was in a timely matter.

    She was polite and pleasant. Answered all my questions regarding that matter. Next, I accidentally double billed my account in attempting to upgrade the service I just purchased. She reversed the charges from the new account without incident.

    I originally signed up for one month. I wasn't sure how long I'd be using this service, however, I was assured that I could cancel anytime within the next billing and would only be charged the lower rate relating to long-term.

    I enjoy supporting companies that have maintained integrity. So I just wanted to say thanks to the woman who returned my call. I could tell she enjoys her job.

    Bottom Line: Yes, I would recommend this to a friend


  • Great service

    • By Connie Brice,
    • North Port, FL,
    • Aug 8, 2017
    • Verified Reviewer

    I just wanted to say that TruthFinder is a great way to see what your friends and neighbors are like. It really is a great tool to have. I learned so many things about my family I didn't know. Just a great tool to have.

    Bottom Line: Yes, I would recommend this to a friend


  • Excellent background check service

    • By Krystin Teal,
    • Raleigh, NC,
    • Aug 8, 2017
    • Verified Reviewer

    TruthFinder was an awesome background check service that even beat out my favorite BeenVerified. It sets it up and easy to follow the timeline along with more detailed information than what I was able to retrieve and other background check services.

    Bottom Line: Yes, I would recommend this to a friend


  • Great search

    New to searching, but this tool was easy to navigate and I got the information sought. Great customer service too. The basic report was useful, but the upgrade to the premium report gave us additional information that was also useful.

    Bottom Line: Yes, I would recommend this to a friend


  • The truth

    I was very satisfied with the service I received while canceling my subscription. The site was a little hard to navigate, overall it was fine. I would recommend this to my friends. Thank you for the service.

    Bottom Line: Yes, I would recommend this to a friend


  • Two charges on Account

    I called for help and the gentleman that answered was so courteous and helpful. I could tell that he wasn't just saying scripted words to me; he genuinely cared. He was pleasant and easy to understand.

    Bottom Line: Yes, I would recommend this to a friend


  • My experience with website and the personnel by phone

    • By Rita Hood,
    • Florence, KS,
    • Aug 11, 2017
    • Verified Reviewer

    I am more than pleased with this site. I'm not really good with most apps and finding my way around on the internet. I know what I am looking for, I just can't seem to get my computer to know also. It makes it almost impossible to do any kind of research.

    TruthFinder is different. I really don't have many problems using this website, and when I do, or I don't understand or can't figure it out, they are only a phone call away. I always get to speak to a real live person in a minute or so. They have the most pleasant and helpful staff there that I had the pleasure of dealing with and walk me through whatever I have needed help with without treating like I'm an idiot or making me so mad that I don't even want to look at my computer, much less use it (if you know what I mean).

    They are one of the few places that I would recommend it to anyone. This is the third time that I have had an account with this company over the last few years. I have NEVER had any problems of any kind with them. They are even easy to cancel service with after I have finished my research. The amount of charges billed on my credit card is always exactly what they say it will cost. Never extra or hidden charges and fees. With TruthFinder, you can use their resources to access information about someone that you might otherwise never have been able to learn about until it is too late!

    Pretty much all of the information I have looked up has been dead on right. There have only been a couple of items that were not quite right, however, they were more than helpful to correct any that I have come across, without any problems at all. After I finish what I am doing now and close out my account, this will be the site I will return to in the future if I need to find information out about any one.

    Bottom Line: Yes, I would recommend this to a friend


Showing 12-22 of 1384

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