Read 1384 TruthFinder Customer Reviews and Complaints (Page 3)

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Average Customer Rating: 3.8
Rating Snapshot:
5 star: 818 4 star: 154 3 star: 58 2 star: 48 1 star:  306
Bottom Line: 73% would recommend it to a friend
Showing 23-33 of 1384
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  • Great customer service

    I needed extra assistance on a report that I was viewing and was not able to accomplish it on my own while online. Carolyn was so, so helpful in explaining the procedure and informing me more about their service. I appreciated the approach and explanation, although at this time, the one month service is more than ample for me. Carolyn's customer service was beyond what I normally expect from most companies, and it was refreshing to work with someone in getting want needed to be handled. Thank you for your service.

    Bottom Line: Yes, I would recommend this to a friend


  • Informative

    • By Pam Bangle,
    • Arizona,
    • Aug 12, 2017
    • Verified Reviewer

    I tried the service on a whim through Facebook. I was so surprised by the information I got. If I was a business or someone who needed this type of service on a regular basis, I would have definitely stayed more than my trial period. It would have been an investment well worth it. As I told the customer service rep, you can only do so many personal searches.

    Bottom Line: Yes, I would recommend this to a friend


  • Very helpful

    • By Ernest Johnson,
    • Green Bay, Wisconsin,
    • Aug 12, 2017
    • Verified Reviewer

    A very complete report. Submitting the information was very easy and to get the report. I will use TruthFinder again in the future. The customer service is very helpful to reach my goal to get the report. Also, I will tell my friends about my experience and how easy is to use TruthFinder. And the report is more complete than I was expecting. The truth of the matter, it is a great website, and I would recommend it to anyone.

    Bottom Line: Yes, I would recommend this to a friend


  • Vital info that was not disclosed in a personal interview!

    • By Michael B.,
    • Las Vegas, NV,
    • Aug 13, 2017
    • Verified Reviewer

    The wife and I were recently trying to find somebody as a live-in assistant to help take care of a family member. We did background searches using the internet, and some other pay sites, but no other service out there (other than actual law enforcement agencies) could come up with as much in depth background info as TruthFinder. This company, (TruthFinder) makes full disclosure that they may not be able to find everything in someone's documented past, but they sure do seem to have better, and more access to information of this nature.

    While it seems a bit expensive at first, I think about just how much potential time, money, and frustration NOT having someone's background info could cost! Wifey and I most definitely recommend TruthFinder!

    Bottom Line: Yes, I would recommend this to a friend


  • Ashley was so nice and helpful

    I had canceled my account in June. I got charge for June and July. I have not used the services since the beginning of June. So I was very confused why my account was so low.

    I call the help desk again and talk to a lovely lady named Ashley, which is also my name. She was hopeful and understanding. I explain the situation to her about the unauthorized withdrawals from my account. She was able to refund me my money and stop the pending withdrawals for this month.

    TruthFinder is a great service. I just had no more need for it. This was a simple misunderstanding. Ashley made the experience pleasant and easy. A lot of times being in customer service can be difficult, especially when you have a difficult customer. She met all my needs and made me feel special; she exceeded my expectations. I enjoyed talking to her, and I am glad to know that there is still good customer service out there that can make you feel like you're not a bother and you matter.

    I would recommend this service to anybody who is in need. And if they would have a problem I would recommend Ashley to talk to.

    Bottom Line: Yes, I would recommend this to a friend


  • Very pleased

    • By Jill Sherrard,
    • Winter Haven, FL,
    • Aug 13, 2017
    • Verified Reviewer

    I am very pleased with TruthFinder. We had to research someone outside of our family, and we got information that was really useful. I did not realize that I was signing up for an occurring account subscription, so when I called, I was given a refund. When I need to research another person, I will definitely use TruthFinder! Other businesses should take note on how their customer service people, especially Tammy, who helped me over the phone resolve my issue. Thank you again!

    Bottom Line: Yes, I would recommend this to a friend


  • Unexpected excellent customer service from TruthFinder

    And my doubt and reservation about using TruthFinder were quickly satisfied. I found the speed and accuracy of the information I requested beyond my expectations and I would greatly recommend TruthFinder services to anyone. Thanks again TruthFinder team.

    Bottom Line: Yes, I would recommend this to a friend


  • My review

    TruthFinder helped me find out information on several different people that I have been looking for for a long time. Although the addresses listed for these people were out of date, the information was still helpful.

    Bottom Line: Yes, I would recommend this to a friend


  • Great experience!

    • By Maria S. Neve,
    • Incline Village, NV,
    • Aug 13, 2017
    • Verified Reviewer

    I was very happy with the results and the information. I was able to access information that was very useful to me, and that was not readily available elsewhere on the internet. Truly a very worthwhile service. Thank you!

    Bottom Line: Yes, I would recommend this to a friend


  • Family and friends

    • By Mary Felix,
    • Philadelphia, PA,
    • Aug 13, 2017
    • Verified Reviewer

    What a wonderful way to get information about family and loved ones. Nothing but great information and a very quick and easy way to retrieve it as well. In the future, I will use their services for sure.

    I feel this experience has been fabulous and customer support is superb. My family is also grateful for all the wonderful information I have found. This website and the services they provide and stand for are seriously fabulous.

    Again, I cannot stress the customer service department is hands down the friendliest I've experienced in a very long time. Thank you for making my investigations simple easy and just plain awesome. I will be doing business with them for sure in the future, that is a definite one hundred percent decision I have made.

    Let me thank you again for a beautiful service from my heart and soul. Now I will bid you good night until next time my friends. Peace, love, and happiness to you and yours. Thank you TruthFinder, thank you.

    Bottom Line: Yes, I would recommend this to a friend


  • Good experience

    • By Robert R. Jones,
    • Ransomville, New York,
    • Aug 13, 2017
    • Verified Reviewer

    Initially, I was looking for an old hunting and fishing buddy that appeared to have just fallen off the map some thirty years ago. I did manage to locate him in North Carolina with not too much effort. We subsequently had a brief phone conversation and mutually agreed to let bygones be bygones.

    Before my membership expired with TruthFinder, I recalled that I had a nine-year judgment against an individual who has never even attempted to satisfy that document so I decided to see if I could locate him and specifically ascertain if he had any assets which could be legally attached. I was not entirely certain on how to go about this, so I called TruthFinder and spoke with a very friendly representative from the company, and she provided me with the information necessary for me to hopefully accomplish my objective.

    Incidentally, as a result of that phone call, I have since renewed my membership.

    Bottom Line: Yes, I would recommend this to a friend


Showing 23-33 of 1384

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