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  • 1392 Customer Reviews
  • 73% Recommend This Service
3.8 out of 5
5 star: 58% 4 star: 10% 3 star: 4% 2 star: 3% 1 star: 22%

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  • Great customer service

    Overall Experience:

    I went with a free trial. While I can't fully comment on the value of the service (I was doing a light search on myself for business purposes), their customer service was right up there with the best. Since I wasn't certain my initial trial had ended, and I didn't want a recurring membership fee, I contacted them directly via the telephone. I spoke with Caroline. She is professional, knowledgeable, and personable. Not your typical "robot" reading from a script on the other end of the line. I actually enjoyed my conversation with her, while learning more about TruthFinder's range of services.

    At this time I'm not in need of the service they provide, however, I'll be sure to use them in the future. If she's part of the this company's culture, they must be a winner. Thanks again!

    Bottom Line: Yes, I would recommend this to a friend


  • TruthFinder and online dating make a great couple

    Overall Experience:

    Seriously, how can one properly check out a candidate from the online dating world? Well, I believe I found it. TruthFinder proved to be the ticket for me. We spend money on date sites but seem to be shy about spending even more money to check out. For a minimal fee for one month, one can run unlimited reports for the entire month. Lucky for me, I was able to find the perfect match and know without a doubt that he was who said he was; everything I was told checked out. Even a criminal record flag turned out to be tickets for not wearing a seatbelt. We met, he is wonderful, but a terrible driver. Well, everyone has flaws, right?

    Bottom Line: Yes, I would recommend this to a friend


  • Don’t bother

    • By Stacy F.,
    • McKinney, TX,
    • Mar 14, 2018
    • Verified Reviewer
    Overall Experience:

    It literally provided info on your name and addresses, phone numbers, and email address. And your Facebook, past and present home, and some car info. Nothing you could not find doing a name search, and county CAD.

    Bottom Line: No, I would not recommend this to a friend

    • Mar 16, 2018

      Company Response from TruthFinder Inc.

      Hi Stacy,

      I understand how frustrating it is when you can’t find the information you were looking for. We work really hard to make our reports as thorough as possible, but some states and counties do not release their records to the public which sometimes impacts the quality of our data. Please reach out to us so we can work out a resolution. You can reach us 24/7 at (800) 699-8081.


  • Every informative - helped out a lot.

    Overall Experience:

    It was very helpful. I got what I was looking for and more. Thank you.

    Bottom Line: Yes, I would recommend this to a friend


  • I'm so thankful for the young man that I talked to.

    Overall Experience:

    I was very concerned about what I didn't and did find on my son. Mr. Alhindi was very helpful. I also told him that when I looked up myself, it has me as 67, but I will be 62 next week. I told him that my name, his mother and most of his siblings were not there. I told him that I have sent a message to the company. He told me that it could take awhile. My son passed away on February 11, 2018, at 11:16 a.m. I just wanted to know what others might find about him. His brothers and sister were surprised that they aren't even on his site. Neither were his nieces or nephews, his uncles or aunts, or grandparents. Only from his father's side. It also doesn't mention his living in Connecticut or where he graduated in Connecticut. Thank you for your help.

    Bottom Line: Yes, I would recommend this to a friend


  • Make a payment

    • By Doris Pugh,
    • Buffalo, NY,
    • Mar 11, 2018
    • Verified Reviewer
    Overall Experience:

    My account had been canceled with TruthFinder because every three years you get a new bank card, so I had been canceled. TruthFinder is very good to have the lady that helped me, named Diane. She walked me through to help me get to the right place to reopened my account as the customer. Service was very good. Thank you, Diane, for your help. I will tell people about TruthFinder; a good service to have.

    Bottom Line: Yes, I would recommend this to a friend


  • Great service!

    Overall Experience:

    The format is superb! I have used other companies and they pail in comparison. The service is also great. When in doubt, I spoke with Naomi (#1173), and she was patient, through, helpful and cheerful. I would give her an A+ and this service as well. I will use TruthFinder again. Thank you.

    Bottom Line: Yes, I would recommend this to a friend


  • My helper was Kimberly from CA. Give that girl a raise, courteous, helpful, sparkling personality. Highly recommend.

    Overall Experience:

    I highly recommend TruthFinder. Being quite elderly and not at all knowledgeable on the computer, I wanted only to check my own background as to any adverse information that may have been posted. I did find inaccurate information as to one of my properties. The young lady with whom I was connected via phone was named Kimberly. She was great, courteous, knowledgeable and immensely patient. Her instructions in helping me were clear, and if I made a mistake, she patiently guided me. Kimberly was very helpful, articulate and she posses a sparkling personality. Congratulations TruthFinder. You employ fantastic personnel such as Kimberly.

    Bottom Line: Yes, I would recommend this to a friend


  • TruthFinder review

    • By Julie Shere,
    • Florida,
    • Mar 9, 2018
    • Verified Reviewer
    Overall Experience:

    I've used TruthFinder for a month now. It took a little getting used to, but in all decent, basic information that came in handy. I was always asked to pay extra for a few things, but wasn't interested in paying the extra. I found a few long lost friends but, on some people, there was no information what so ever, especially if they were incarcerated. Only one did I find invalid because I know the person has been deceased for several years and said they were still living. In all, a good product for general information.

    Bottom Line: Yes, I would recommend this to a friend

    • Mar 16, 2018

      Company Response from TruthFinder Inc.

      Hi Julie,

      Thank you for your honest feedback on your recent experience with TruthFinder. Our information is gathered from numerous public sources. We’re always working with our data providers to ensure that the information in our reports is as up-to-date and complete as possible, but occasionally some data just isn’t available to us. Thank you again for your feedback, and please feel free to contact us at any time if you have additional questions or comments. You can reach us 24/7 at (800) 699-8081.


  • Suspicious activity at home

    Overall Experience:

    I received 100% irrefutable evidence of infidelity thanks to this service. Phone numbers, emails, locations, acquaintances, hidden social media profiles, pretty much dual lifestyles I was blind to and broadsided by.

    Hard to deny rock solid evidence like these guys provided.

    Thank you. I recommend you be prepared for what you are likely to uncover, be it good or bad.

    Bottom Line: Yes, I would recommend this to a friend


  • Good and helpful.

    • By Bruce Lee,
    • West Virginia,
    • Mar 8, 2018
    • Verified Reviewer
    Overall Experience:

    The conversation that I had with the gentleman that is in the customer service department was very professional and helpful. I have used TruthFinder for a couple of months, and it has been very helpful in finding some friends that we had lost contact with.

    Bottom Line: Yes, I would recommend this to a friend


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