About TruthFinder

TruthFinder is a people search website that allows you to search for anyone in the US and gain instant access to contact information, background checks, criminal records, and more.

In order to provide this information, TruthFinder “pores over hundreds of millions of available public records, social network data, and more” from multiple sources, including county, state, and federal databases. Then, your results can be accessed from your mobile device, tablet, or computer, while remaining 100% confidential.

There’s no doubt that the information provided by TruthFinder might come in handy, whether you’re looking to find out more about an old friend, a new flame, or your nice-but-creepy neighbor. But will the price you pay be in line with the information you receive? Are there any important things to keep in mind before handing over your credit card number.

We’ll discuss all of this (and more!) here. To start things off, let’s talk about what a public records company offers.

What Is a People Search Website?

First, public records are simply “documents or pieces of information that are not considered confidential.” This can include records as part of a court proceeding, birth, marriage, death, voter registration, and more.

Due to the Freedom of Information Act (FOIA), all of these records are publicly​ available to anyone who requests them. However, the process of obtaining information from multiple sources can be cumbersome (we’ll come back around to this in a moment), so companies like TruthFinder can make it easier to quickly gain access, and then view the results in a single report.

For example, let’s say you wanted to find out 1) if someone was delinquent on their taxes, and 2) if they’re married. For the first, you’d have to visit the county tax assessor’s office, wait in line, and request the document (usually by filling out some paperwork and paying a small fee). Next, you’d need to visit the courthouse and do the same for any marriage certificates.

Now, imagine you were interested in obtaining all the available public records for an individual. You’d probably spend weeks dealing with all the appropriate governmental agencies, which could be time consuming and expensive.

But when the rubber meets the road, will people search websites like TruthFinder provide a solid value for your money? To answer this, we’ll first take a look at how you can obtain a TruthFinder report.

How To Use the TruthFinder Website

To begin, you’ll first enter the person’s first name, last name, and state on the TruthFinder home page.

After a few minutes watching various loading bars, you’ll be taken to a page that shows matching results, which displays the person’s age, current/previous locations, and possible relatives. If there’s more than one name that matches your search, they can be sorted by best match, first or last name, age, or location.

From there, you’ll click the ‘Access Report’ button. Again, you’ll wait several more minutes as everything loads. Afterward, you’ll be able to select the person’s possible relatives and order reports for them as well.

Next, you’ll encounter a big, bold image that claims: “Individual’s report may contain graphic content that we can only reveal in a secure session.” In our opinion, after reviewing many of the most popular people search websites (more shortly), this is only intended to grab your attention, and doesn’t necessarily reflect what you’ll actually find in the report.

Screenshot of TruthFinder's WebsitePeople search websites like TruthFinder are notorious for using tactics like this to draw you in. Don’t be fooled though, because it’s unlikely you’ll uncover anything “graphic.”

Finally, you’ll arrive at the pricing page, which is what we’ll discuss next.

TruthFinder’s Subscription Plans

Until you hand over your credit card information, you won’t be able to access TruthFinder’s reports, even though you may have waited 5 minutes or more just to get to this point.

To this extent, you’ll be able to choose from one of the following subscription plans, which provides access to unlimited reports:

  • 5-day trial: $1 – But when your trial ends, you’ll automatically be billed $16.71 for a monthly membership, unless you cancel beforehand.
  • 1 Month: $16.71 per month
  • 3 Months: $15.71 per month ($47.13 total)
  • 6 Months: $13.71 per month ($82.26 total)

Important note: Although you’ll be able to order an unlimited number of reports through these plans, the reports are considered ‘Standard’. In order to obtain access to a Premium report (here’s a sample report), you’ll have to pay an additional $14.95 per report. This will give you access to:

  • Civil Judgments
  • Corporate Affiliations
  • Watercraft Owned
  • UCC Filings
  • Properties Owned
  • Voter Registration
  • Old Phone Numbers
  • Email Addresses
  • Tax Liens
  • Professional Licenses
  • Hunting/Fishing Permits
  • Weapons Permits
  • Foreclosures
  • Criminal Records (Third Data Source)
  • Aircraft Owned
  • Neighbors
  • Business Associates
  • And Much More!

In order to cancel your trial or your subscription plan, you’ll need to call TruthFinder customer service at (800) 699-8081.

How does everything we’ve discussed so far compare to other people search websites?

Is TruthFinder Better Than Other Background Check Websites?

While there’s no denying that the TruthFinder website is attractive (despite the fact that it can take 5 minutes or more just to land on the ordering page), the reality is that they don’t seem to be much different than any of the other people search companies we’ve reviewed in the past. This includes Instant Checkmate, SpyFly, BeenVerified, and more.

In other words, their prices are essentially the same—and since they’re all pulling the same data from the same sources—the information their reports contain probably won’t be meaningfully different. But what are actual customers saying?

Here on HighYa, these companies have an average rating of 1.5 stars (read: stay away). Why does everyone seem so upset?

Overwhelmingly, the biggest complaint is that most of the information in these reports can be found through a quick online search, without pay a dime. On top of this, many customers complain that the information in these reports is out of date, altogether incorrect, or just plain missing. And this seems to apply whether they’re ordering a Standard or Premium report.

Ultimately, because of the high prices associated with these reports, many customers claim to have felt scammed.

Other common complaints include poor customer service and difficulty cancel trials/monthly subscriptions. Is this what other consumers are saying about TruthFinder?

Is TruthFinder Pleasing Their Customers?

TruthFinder was a fairly new company at the time of our research, having been founded in March 2015. As such, there wasn’t a whole lot of online customer feedback.

However, we did find one customer review on Ripoff Report, which referenced website problems and disappointing information in reports. There was also a single complaint on Outscam.com, which also referenced outdated/incorrect information, sneaky subscriptions, and that most of the same information could be found online for free.

From a company perspective, TruthFinder had an A- rating with the Better Business Bureau based on 3 closed complaints (as of 12/10/15). Unlike elsewhere, these appeared to reference difficulty removing personal information from the company’s database.

We know you’re anxious to figure out if TruthFinder is your best option for obtaining public records, so let’s bring it home.

Try Searching Online Before Using TruthFinder

In The Problems with Online People Searches, we provided an in-depth look at the people search industry, common customer complaints, and alternatives if you’re looking to save money but still gain access to much of the same information. So if you haven’t read this article yet, we’d suggest doing so at your earliest convenience.

Sure, TruthFinder claims to “scour the deep web to uncover information that normal search engines can't find,” but in reality, we think this is just marketing hype intended to dissuade you from looking elsewhere.

Granted, since all of this is pulled from the same sources, this doesn’t mean the information you’ll find on your own will be any more accurate than going through TruthFinder. But at least you’ll be able to hang on to more of your hard-earned money, which is what HighYa’s all about.

In our opinion, we’d recommend you start there and avoid people search websites like TruthFinder altogether. After all, it doesn’t matter which company you’re thinking about, they all come with bottom-of-the-barrel online reputations.

Did you give TruthFinder a try? Tell us all about your experience by writing a review below!

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1004 Consumer Reviews for TruthFinder

Average Consumer Rating: 3.7
Rating Snapshot:
5 star: 569 4 star: 110 3 star: 42 2 star: 32 1 star:  251
Bottom Line: 71% would recommend it to a friend
Showing 1-11 of 1004
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  • Editor’s Note: It is our understanding that this company has been asking its customers to leave feedback on HighYa. We assure you that each of these reviews has still been subjected to the same verification & vetting process that all submitted reviews go through. Learn More Here
  • Good information received

    • Farmington, UT,
    • Jun 17, 2018
    • Verified Reviewer

    I signed up (I thought) just for the temporary use of TruthFinder.

    I used their services for the info I was seeking and received all the information I needed within a 45 minute period. Very informative. I would recommend their services if you need to check anyone's background.

    Bottom Line: Yes, I would recommend this to a friend

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  • Help with log in

    • Sierra Vista, AZ,
    • Jun 15, 2018
    • Verified Reviewer

    The agent that helped me, I think her name was Samantha, and she was very courteous, very friendly, and very patient!

    TruthFinder is a very helpful site, much better than another one that I tried (its initials were B as in boy and V as in Victor)!

    So I have signed up for several months, and I suppose (and expect) that I will continue as it is a very useful site!

    Bottom Line: Yes, I would recommend this to a friend

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  • Use of TruthFinder

    • South Carolina,
    • Jun 15, 2018
    • Verified Reviewer

    The information that I received from TruthFinder was very helpful. When I no longer needed the service, I had no problem canceling. I would recommend this site to all my friends. The information helped me decide on who I would rent my home too. It gave me concise and up to date information.

    Bottom Line: Yes, I would recommend this to a friend

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  • Great website

    • New York,
    • Jun 14, 2018
    • Verified Reviewer

    So much better than Whitepages and other sites. Customer service is always accessible. Very professional. I have received so much help that other websites had no interest in offering to me.

    Bottom Line: Yes, I would recommend this to a friend

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  • 1 out 2 people found this review helpful

    Just checking on the hate crime slime

    • Long Beach, CA,
    • Jun 14, 2018
    • Verified Reviewer

    I have used TruthFinder in times past. I just wanted to find out where the people in a "hate crime" perpetrated against me. Since on my reporting it to the FBI, they said that there wasn't. Check the hospital records. I experienced a near-death experience. Someone came into my like claiming to be FBI. One example, they took over my bank accounts. And so many other things.

    Thank you TruthFinder. You've helped me to see that their activity still abounds.

    Yours in Loyalty, Love, and Patriotism. TruthFinder helped me.

    Bottom Line: Yes, I would recommend this to a friend

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  • Satisfied with TruthFinder

    • Texas,
    • Jun 14, 2018
    • Verified Reviewer

    I found where my uncle was. I also found out other people's relative's info. I am satisfied. It scared me that my ex-husband had a record so long, and near my grandchildren.

    Bottom Line: Yes, I would recommend this to a friend

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  • Excellent service representatives and service

    • Parkland, FL,
    • Jun 14, 2018
    • Verified Reviewer

    I needed some background information on a person/firm who owed me a considerable amount of money and was not sure whether that person had the capability to pay me. I looked him up on TruthtFinder, and after reviewing the information there was NO WAY he could say he didn't have the money if he used that as an excuse. He and his wife were driving nice cars, and they had a million dollar home and rental properties! The truth is, I didn't even need to disclose what I knew, but KNOWING the information gave me total confidence to speak with authority about my demands.

    Of course, knowing what OTHER PEOPLE would find out about YOU made me look up myself and my brother (gave him the intel) which is helpful in many ways. Found out things about myself I didn't know haha.

    Bottom line, I love the service.

    Bottom Line: Yes, I would recommend this to a friend

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  • The truth

    • Las Vegas, NV,
    • Jun 13, 2018
    • Verified Reviewer

    I was surprised at how limited the information was in my searches. Which was disappointing, yet I was relieved since I was searching for all my family members for our business licenses. I was able to see what the public can see, and a lot of it is wrong. I did have to pay for an FBI/government background checks and passed, so I have nothing to hide but glad the public doesn't have correct information and only a legit place will pay for correct information. I did a search on a future employee, and that was helpful since he was a 3-time ex-felon and he didn't disclose that. I cross-checked with prison records which showed a picture of him, so a verified report. So overall, I am satisfied with TruthFinder.

    Bottom Line: Yes, I would recommend this to a friend

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  • Improved a very stressful day

    • Nevada,
    • Jun 13, 2018
    • Verified Reviewer

    The girl was sweet very professional. Did what she could to help me get what I needed. I wish every company had her maybe my phone line situation would not suck. As usual, Truthfinder wins out overall. Feel free to call me any time but please remove my information from your system so when people search for me it's like "I don't know who that guy is.” Truthfinder is awesome.

    Bottom Line: Yes, I would recommend this to a friend

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  • My Opinion

    • Lancaster. NH,
    • Jun 13, 2018
    • Verified Reviewer

    I was able to look up a lot of friends from high school that I had lost touch with. It would have been more interesting if the timeline had included marriages and divorces. Some people didn’t have too many details yet others had a lot. Researching old friends with the help of this program saved a lot of time. Also, I would not have known where to search.

    Bottom Line: Yes, I would recommend this to a friend

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  • Not sufficient information

    • Spartanburg, SC,
    • Jun 13, 2018
    • Verified Reviewer

    I have only used this service for 1 search yet it gave me very insufficient information. I am aware of a lot more information than I received here. Maybe other searches might produce better results but I didn't get it on this one.

    Bottom Line: No, I would not recommend this to a friend

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