Read 22 Turbo Scrub Customer Reviews and Complaints (Page 2)

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Average Consumer Rating: 2.0
Rating Snapshot:
5 star: 3 4 star: 2 3 star: 1 2 star: 2 1 star:  14
Bottom Line: 23% would recommend it to a friend
Showing 12-22 of 22
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  • 31 out 33 people found this review helpful

    Never worked

    I let the scrubber charge, but it would not power on. I called the company and got a replacement sent. I go the same thing; it did not work after being charged. What a waste of money. I ended up throwing it away.

    Bottom Line: No, I would not recommend this to a friend

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  • 30 out 32 people found this review helpful

    Dry poor customer service

    • Conyers, GA,
    • May 16, 2017
    • Verified Reviewer

    I ordered one and ended up with three. I paid $170. This was $39.99 each, plus an additional $14.99 for each. When you return them you have to pay for shipping. It cost me another $48 to return them. I wouldn't advise anyone to deal with these people.

    Bottom Line: No, I would not recommend this to a friend

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  • 38 out 43 people found this review helpful

    Was it a good buy?

    • Gisborne, New Zealand,
    • Apr 27, 2017
    • Verified Reviewer

    It was a good buy. Goodbye to $60.

    The advertising exceeds what it is capable of. Cleaning the oven door was a joke, even with oven cleaner on it. You still have to use a cloth to wipe up afterwards.

    I am not at all impressed with the product.

    Bottom Line: No, I would not recommend this to a friend

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  • 46 out 47 people found this review helpful

    Battery not good

    The first time I charged the battery and used the tool it performed great! The 2nd time, the battery died quickly and it never would recharge. Now I can't find anywhere to get a new battery. Would not recommend.

    Bottom Line: No, I would not recommend this to a friend

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  • 55 out 58 people found this review helpful

    Battery

    • Pennsylvania,
    • Mar 17, 2017
    • Verified Reviewer

    The battery does not last too long. Only 10 minutes.

    Bottom Line: No, I would not recommend this to a friend

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  • 29 out 41 people found this review helpful

    Just tried it

    • British Columbia, Canada,
    • Feb 24, 2017
    • Verified Reviewer

    I am the first one to try new things in a group of people I know. I bought this full price from the Showcase Store in a local mall. I tried it on part of the floor that was really dirty (no matter how I cleaned it or how much). I put my cleaning stuff in a spray bottle, sprayed the area I wanted to clean and used the Turbo. It came out cleaned and looked almost brand new.

    I love this product and will use it in other spots around my home.

    Bottom Line: Yes, I would recommend this to a friend

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  • 72 out 75 people found this review helpful

    Battery won't hold charge

    After using it twice, it started to go slower. After I did a full charge, it started again, but then it died as soon as I touch the shower wall with it. It will not hold the charge.

    Bottom Line: No, I would not recommend this to a friend

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  • 86 out 90 people found this review helpful

    Don't push down

    • Jordan, MN,
    • Feb 7, 2017
    • Verified Reviewer

    I bought this for my wife (she has her own cleaning business).

    We got it, followed the charging instructions and got a full charge on it. When we tried using it, we learned that you cannot put any pressure on it or it stops spinning. You also have to use the best cleaning solution for the job you are doing, and then let it sit and soak in before using the scrubber. So, just let it sit gently on the surface and let it spin on the cleaning solution to work it in.

    I'm glad I didn't buy the extra one. It now sits in the corner not being used, except at home for light duty cleaning. If needed, I can show a picture or video of this being used. Overall, I think there is just a weak motor in these things.

    Bottom Line: No, I would not recommend this to a friend

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  • 62 out 75 people found this review helpful

    Their ads are false advertising

    • South Carolina,
    • Jan 24, 2017
    • Verified Reviewer

    You know what, I'm an owner of a Housekeeping Service and they are full of crap, stating that their product will take care of hard water stains. That is bull. They are caused by mineral deposits in the water, and there aren't any cleaning products you spray on you which you can buy in the stores. There are some you supposedly can mix on your own, but they have to sit for 24 hours.

    They need to be upfront about the part of their ad saying it will get rid of hard water stains. Yes, I admit this product may make the job easier, but I have never (let alone can afford to) use it. I'm a small business and am willing and open minded to try anything to make my job easier, but I won't pay the price they want for something that has never been hardcore tested by top pros on the thumbtack like me. Show me!

    Bottom Line: No, I would not recommend this to a friend

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  • 143 out 155 people found this review helpful

    Don't do business with this company, period.

    • Jan 6, 2017
    • Verified Reviewer

    This is my experience with Turbo Scrub.

    I placed the order in the cart and entered my credit card information, but then decided not to buy it. I never hit the submit button, and tried to back out of the order but they processed the ordered anyway.

    I called and emailed them within minutes but they refused to cancel the order, claiming it was already shipped (it was within minutes of not hitting the submit button, total lies).

    I received an email to call a number and receive a discount. I called the number 10 times but no one answered and I was unable to leave a message.

    Nine days later, FedEx claimed they delivered the package. Wrong, it never arrived. I got no help from FedEx or Turbo Scrub, and I am out all the money they took from my card.

    I am totally pissed off I ever decided to trust Turbo Scrub.

    Bottom Line: No, I would not recommend this to a friend

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  • 94 out 117 people found this review helpful

    Turbo Scrub is good

    Like this a lot. I have arthritis in my hands so it is very hard on me to get things like the grout on my ceramic floors, behind the toilet, the other side of the bath tub, etc. clean. I do wish it had some way to hang up or stand up while you sop up the dirty water, it still helps tremendously.

    I didn't think the little motor turned fast enough to work but it does and it is quiet.

    Bottom Line: Yes, I would recommend this to a friend

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