What Is the Ucomfy Pro?

By HighYa Research Team
Published on: Oct 13, 2017

Claiming to be a revolutionary cordless massager, the Ucomfy Pro promises to help those suffering from neck, back, shoulder or all-over body pain. The handheld, cordless “percussive therapy tool” can generate over 3,700 vibrations per minute, and claims to enhance circulation of oxygen-rich throughout in the body.

The device features three different operating modes: shiatsu, kneading, and pulsing. Each one of these can be used in conjunction with any of the six interchangeable attachments that come with the product. These attachments all have specialties, such as the soothing cradle piece, which is meant for use on the forearms, or the deep tissue attachment which is ideal for the lower back.

Controlling the Ucomfy Pro

The device is operated using the buttons on the upper side of the extra-long handle, which itself allows for you to reach those hard-to-reach areas. These buttons will enable the various modes, and will also let you adjust the speed settings for each of them, though we aren’t told how many of these are available on the product’s website.

We reached out to customer service, who said that they did not have any additional information on the number of speed settings available. We were able to confirm that the device is battery powered and can be recharged using the included charging station, but they were unable to comment on how long this battery could be expected to last before needing to be plugged back in.

Can the Ucomfy Pro Really Mimic the Sensation of Human Hands?

One of Ucomfy Pro’s primary claims is that the cordless massager is actually able to mimic the sensation of real human hands, theoretically allowing it to compete with professional massage therapists directly. Looking at what the product has to offer, however, does this claim line up with reality?

This is a difficult promise to assess without having used the product ourselves, but ultimately, here’s how we’d break it down as potential customers:

What we’re told: We’ve been shown that the Ucomfy Pro has the ability to use multiple different attachments and speed modes, allowing you to apply it to various areas of the body, making the device more versatile overall.

What we aren’t told: Exactly how much power it puts out, and how much effort it takes on behalf of the user to benefit from said power. We also don’t know how convincingly these various massage head attachments can mimic the hands of a trained professional.

To put things into perspective, a massage therapist has to be licensed by a professional academy, and in order to receive this certification, they have to undergo anywhere from 330 to 1,000 hours of training, depending on which state they wish to practice in.

According to NaturalHealers.com, individuals then have to take the entry-level massage therapist licensing exam administered by the Federation of State Massage Therapy Boards, called the MBLEx (Massage and Bodywork Licensing Exam).

Compare this process to what you currently know about proper massage technique and safety, and we’d venture to guess that you’re starting to grasp our point; it’s unlikely, in our view, that most consumers will be able to use the Ucomfy Pro (or any massaging device for that matter) as effectively as a trained, licensed massage therapist.

A clinical review was carried out regarding the perceived difference of a handheld massager compared to traditional massage therapy, and the results illustrated that participants still preferred receiving traditional massage performed by human hands. The review found that users rarely read the instructions fully for handheld products, and had issues with many of the claims made by massager manufacturers.

There were plenty of safety concerns noted by both participants and experts included in the overview, according to the paper linked above. This seems to be further illustrated by this case report, which describes a woman who suffered a severe stroke due to improper use of a handheld massaging device in the neck area.

Will the Ucomfy Pro Enhance Circulation of Oxygen-Rich Blood?

On the product’s website, we’re told that the Ucomfy Pro can not only alleviate pain and stiffness, but also enhance the circulation of oxygen-rich blood within your body, presumably through the stimulation of the muscles.

This effect has been noted in a clinical study, though notably not with electric massagers. Still, the study found that the muscles of participants showed improved overall blood flow after a short massage session with a therapist, and seeing as the design of the Ucomfy Pro is percussion-based and meant to mimic these massage techniques, it’s reasonable to think it might provide some stimulating benefits.

Having said that, without clinical studies relating to handheld massaging products specifically, it’s impossible to categorically state that they will indeed improve circulation in an identical way, or if so, to the same extent.

Ucomfy Pro Pricing & Return Policy

As of this writing, the Ucomfy Pro was available exclusively through the manufacturer on the product’s main website. It is priced at $59.85, which is broken into three monthly payments of $19.95. Initial shipping is free with the purchase.

The terms on the checkout page state that each order has a 90-day money back guarantee, less shipping and handling–including shipping costs to get the product back to the manufacturer. To initiate a return, you’ll need to reach out to customer service at 800-253-0794.

Ucomfy Pro vs. Alternative Electric Massagers

Looking around online, we were able to find dozens of different handheld massaging devices, including many highly reviewed options available on Amazon.com. Notably, although the makers of Ucomfy Pro claim it to be a revolutionary cordless massager, we were able to find several different products that included multiple interchangeable heads, an elongated handle, and a cordless design.

Examples of this on Amazon include the Pure-Wave CM7, the Naipo Cordless, and the Premium Super Wave, just to name a few popular products.

Many of these devices were less expensive than the Ucomfy Pro, coming in around $25-$40. Others were more expensive, with certain models being listed for $100 and up. A key difference between many of these products and the Ucomfy Pro is that the majority of them state their average runtime, with most products ranging between 120 and 180 minutes of continuous use.

If you’re set on finding a handheld massager that fits your needs, keep the following additional considerations in mind during your search:

  • Pay careful attention to the weight of the product. Bear in mind that you’ll be using the device for a decent amount of time each session, so you’ll want to know how much it weighs before committing to it. On Amazon, the bulk of the products we encountered listed this information, though this is not the case for the Ucomfy Pro, and customer service did not have this information available when we called.
  • Consider what you’d like to use the massager for. If you are experiencing pain in a particular area, it makes sense to choose a massager that has attachments specifically devoted to that section of the body. Many popular options include an array of said attachments, including the six found with the Ucomfy Pro.
  • Always read the return policy beforehand. Because of the importance of trying this type of product out for yourself, we feel that fully understanding the return policy before entering in any credit card information is always a good call. If you try out the device and decide it isn’t for you, you’ll want to be able to send it back in for a refund.

The Bottom Line: Our Opinion on Ucomfy Pro

Bringing together everything we’ve learned about the Ucomfy Pro, can you reasonably expect it to mimic the sensation of human hands while enhancing circulation in the body?

Ultimately, without testing the device out ourselves, these remain difficult questions to answer. We’ve learned that users and experts alike tend to prefer real, human massage therapy over handheld massagers in clinical trials, and we also discovered that there are some potentially serious health hazards associated with these sorts of devices, should you use them incorrectly.

Couple this with the lack of information on the product’s runtime and weight, as well as the availability of many well-reviewed alternatives online, and as consumers ourselves, we’d find it difficult to justify a purchase unless we had a bit more information beforehand.

We think that It’s also never a bad idea to consult with a licensed massage therapist before deciding on a product, as they can often provide unique insight when it comes to the product’s effectiveness and limitations, as well as any potential health hazards associated with it.

All of this said, if you’re set on giving the Ucomfy Pro a try, keep in mind that you’ll have the 60-day guarantee to fall back on, should you decide that it isn’t the right option for you in the long run.

Read Ucomfy Pro Customer Reviews and Complaints

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Average Customer Rating: 1.0
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Bottom Line: 0% would recommend it to a friend
  • 1 out 1 people found this review helpful

    Not very comfy

    • By Tracy C.,
    • Jefferson City, MO,
    • Jun 25, 2019
    • Verified Reviewer

    I ordered an Ucomfy Pro during an 8-week treatment two of which I spent in the hospital and the other six in bed. I had hoped the massager would aid in relieving my aches, pains, and sore muscles. I was happy enough while it operated. Besides the fact that the curved attachment sat crooked on the head and I wasn't able to use it. As well the rubber tips on two of the other attachments were sporadically missing. Two weeks after I got it, it stopped working completely. I purchased a three-year warranty on it and when I went to send it back I couldn't afford the shipping to do so. Thanks for kicking me when I'm down. Really appreciate it.

    Bottom Line: No, I would not recommend this to a friend

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