Carl G.
South CarolinaMember since January 2019

Reviews (1)

    • Jan 23, 2019
    • Verified Reviewer

    Power Air Fryer Oven

    Product and CS

    Overall Experience:

    After receiving the Power Air Fryer Oven XL in the mail, I tore the box open, threw the packing materials behind me and took the oven out of the box with a smile on my face.

    My wife and I were really happy about getting and using it. The oven worked great for one year and one week, then it goes toes up on us. I call customer service and speak with a person with a very strong accent. So hard in fact he was hardly understandable. I told him my oven didn't want to turn on at times nor would it heat up. I asked where I could get parts to repair the oven and all he kept saying was the warranty was over.

    Repeatedly I asked him where to go to obtain the parts for repair. Repeatedly he said, "Warranty no longer covers the oven."

    Well, needless to say, I was very disappointed with this person. No longer was I a happy shopper. Will I make more purchases from Chef Weiss? Nope.

    Bottom Line: No, I would not recommend this to a friend

    16 people found it helpful

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