I have the Hum service for 20 months and I have had several problems. I would receive a notification that Hum was contacting emergency services as soon as I started my CSR and at inconvenient times even though I was not involved in an accident. My Hum app notified me of a battery issue after I replaced a dead battery, I had a mechanical issue that was repaired, but the issue warning would not go away. I canceled my Hum service, unplugged my OBD and now I get notices that Hum is receiving no information and there is no way to opt out of receiving emails from Hum.
Bottom Line: No, I would not recommend this to a friend
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