Everything started good, after the first year service went down and prices kept going up. Once you have been on the program they show no interest, your nothing until its time to re-up. There are a lot of these programs out there don't fall or any of their crap just pick the cheapest one. Hopefully, Les will read this and stop being rude and not responding to customers when they question service and prices, and maybe Josh will start checking emails again and try to retain customers. Good luck.
Bottom Line: No, I would not recommend this to a friend
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