Jay P.
Tecumseh, MIMember since July 2019

Reviews (1)

    • Jul 25, 2019
    • Verified Reviewer

    Petal Card

    Horrible customer service

    During the application process, there was an error and the site was unable to pull information from my credit union. I was automatically rejected due to the fact that my "cash flow information is insufficient." I tried multiple times to get help over the phone, explaining to them that I was rejected due to a failure on their end because there was an error in retrieving information from my bank. Unfortunately, it was difficult to communicate this to them because none of the representatives were fluent in English, and they were very rude as well. I was instructed to email them, and after several days, I finally received an email that stated I was not eligible to reapply because I was already rejected. I explained the situation again, and I was told that I cannot reapply regardless. I am extremely unhappy with this company's shortcomings and horrible customer service. Don't waste your time like I did.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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