Absolutely horrible! Paid $75 for a service that would have cost us $20 to fix! Also, make sure the issue in your home doesn't cause a secondary issue, because they won't be responsible for it. Like a leak causing damage to the ceiling! They send out sketchy companies who try to tell you that your contract doesn't cover the issue and want you to pay out of pocket for an issue that never even got fixed!
Don't waste your money with them. Luckily we didn't pay for the contract, it came with our house when we bought it.
Bottom Line: No, I would not recommend this to a friend
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