Eric B.
Fairfield, CAMember since August 2019

Reviews (1)

    • Aug 29, 2019
    • Verified Reviewer


    False emails and bad faith

    Overall Experience:

    I have a loan with LoanMe and have never missed a payment. I got the loan as a last-minute fix for my daughter's college. The rate is high and after two years of payments without even one being late, I got a notice stating I qualify for a new rate. After talking to them on the phone, it was a scam. I was to take out a new loan for more money I didn't need for 84 months. I would pay off the old loan but still have to pay a high rate and more monthly payment. I don't recommend getting a loan from this company and I have to get out from under this company which is misleading and I feel is unfair lending practices. I have to seek a lawyer and go to BBB to make a claim and copy the email I received. I know my conversation was recorded yesterday but I doubt I can get a copy of that. I told him at least 5 times, I only want to reduce my rate so I can pay it off and I was willing to keep the payments the same. Why did they send me the false misleading email?

    Bottom Line: No, I would not recommend this to a friend

    • Aug 30, 2019

      Company Response from LoanMe

      Thank you for taking the time to post your comments, and thank you for being a valued customer. We apologize if our service levels didn't meet your expectations. We will have someone reach out to you to resolve the discrepancy and issue. Thank you.

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