Giles B.
Giles B.
CaliforniaMember since September 2019

Reviews (1)

    • Sep 26, 2019
    • Verified Reviewer

    Metromile Insurance

    Aggressive, rude and unresponsive adjuster

    Overall Experience:

    Adjuster refused to accept that suspension damage was while parked. The shop said they regularly see this kind of damage but Metromile adjuster claimed I must have hit a pothole even though you'd have to be a lunatic to exceed 15mph where it would have to have happened. Eventually, I said "fine, I'll pay $1000 deductible just fix my car!" Then they questioned every component and threatened to write off the car. It took nearly two months to get our car fixed. Cheap insurance clearly comes at a price!

    Bottom Line: No, I would not recommend this to a friend

    5 people found it helpful

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