Copy of my letter:
At: Tasha, Supervisor
Santa Ana CA 92799
Per our phone conversation as of today at 8:50am, I told you I never ordered anything from your company I do not know who you are and how did you get my credit card number to charge me $98.71 for your serum and $99.01 for Youth Imagine. I insist for you to immediately credit my card. I see many complaints on the internet. Your practice is a scam. Using many different companies’ names and refusing to reveal your real location in Santa Ana, California.
I did order a sample from DermaGen. I called and canceled. I did order a sample from NovaCare and got a cancelation confirmation. For both samples you charged me the shipping of $4.95.
I did order a sample Valere anti aging serum. Got a confirmed cancelation. Shipping charge for the sample was $4.95.
I am sending you back the product you sent me without my authorization. If I do not see a refund on my credit card of $98.71 and $99.01 within 10 days of this letter, I will contact a lawyer to file a class action against your company. We will find all these people that were cheated by your company, using different product names and different company names like DermaGen, NovaCare, Mou*RevitrixSkin, Youth Imagine, Valere Skin and many more. You also use different phone number in order to fool customers, by telling your agent to lie and say we are not the company you are calling.
You are using telephone numbers like 855-282-2962, 888-246-1287, 888-407-6623,888-636-9023, 866-298-9802. For your information - your business practice is a TOTAL FRAUD.
If I do not get a refund as specified above (both $98.71 and $99.01) on my credit card I am planning to contact the DA office to open an investigation against the companies you operate.
Bottom Line: No, I would not recommend this to a friend