My ears itch all the time so I was excited about getting this product. However, the unit does nothing as the swabs are too big to go far enough into the ear and are much harder than they need to be. It didn't extract a thing from mine and I am sorely disappointed. I feel they know this and that's why there are all kinds of disclaimers, waivers, etc. included in the package. They also call you with other supposedly free offers whereby you only pay for shipping? Give me a break! I will never deal with this company again.
Bottom Line: No, I would not recommend this to a friend
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