I have had over the years 2 Hoover Hard Surface cleaners, so I knew how to use it and what to expect. I really loved using my new Bissell. I read lot of review before buying so I knew up front the pro's and con's. One con that I read was the time it takes to clean the machine after use. It got my floor so clean it's worth the time it takes to clean it. I'm 66 years old and don't want to be on my hands and knees cleaning. I did use it on some of my laminate floors and it did a good job. I did take the extra time drying it. I'm very pleased with this product and I'm ready to throw away all those mops I have and hate. The floor looks clean and smells great. I think Bissell has a winner in the CrossWave.
Bottom Line: Yes, I would recommend this to a friend
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