MarylandMember since January 2017

Reviews (1)

    • Jan 23, 2017
    • Verified Reviewer

    Derma Essence Cream

    Buyer beware

    I did the trial with the Derm Essence Anti-Aging Cream and Nu Beauty Anti-Wrinkle Eye Serum.

    Went I did the automated cancellation, it gave me an RMA # and directions on returning the product. I assumed it was for the whole order since I have one order # for both, not for each particular product. I was supposed to have called two times and do two different cancellations, or if I had talked to their Customer Service Department, they would have canceled both at the same time.

    I got charged for one of the items. I have filed a dispute with the credit card company, but I can't see where it specifically says in their Terms and Agreements that I needed two different RMA #s.

    Bottom Line: No, I would not recommend this to a friend

    7 people found it helpful

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