Joe Stacy
Montclair, VAMember since January 2017

Reviews (1)

    • Jan 25, 2017
    • Verified Reviewer

    StarNight Laser

    StarNight Lasers stink!

    This is the worst product and even worse customer service that I have ever had.

    The lasers were ordered for Christmas in October. They arrived around Thanksgiving. They appeared to be made well and looked durable. The first laser stopped working in four days, the second one two days later, the third one three weeks later.

    I called customer service and was told, "Sorry, no problem, we will get new items out to you, just send the other units back." Before I shipped them back, the fourth laser stopped working. I sent them all them back, and to date (despite 15 phone calls to customer service each time promising they would go out that day), no lasers.

    I finally told them to refund the account, and they did, but for only two lasers. Five phone calls later, they have agreed to refund the balance. I will never again buy anything else this company sells.

    Bottom Line: No, I would not recommend this to a friend

    4 people found it helpful

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