Janis Robinson
CaliforniaMember since February 2017

Reviews (1)

    • Feb 18, 2017
    • Verified Reviewer

    Astoria VR Headset

    Zero customer service

    The product might work for others, but not on my LG Android.

    I received the item on 12/30/16, even though I paid on 12/17/16 and was assured I would receive it before Christmas. I discovered that it was not compatible, so on 1/7/17, I requested a refund. I was told that I missed their 14-day return window. The return window was from 12/23/16, the day when they shipped item! So I should have requested it BEFORE I had received it. How stupid is that?

    I sent numerous emails to them and filed a BBB complaint, and they still would not help me. I do NOT recommend doing business with them. I also filed a complaint with the Texas Attorney General and it looks like I'm not the only one.

    Bottom Line: No, I would not recommend this to a friend

    9 people found it helpful

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