Susie P
Vestal, New YorkMember since February 2017

Reviews (1)

    • Feb 28, 2017
    • Verified Reviewer

    Luminis Advanced Skincare

    Bad products and customer service

    I echo what everyone says but have a few additional comments.

    The "receipt" that comes in the box has no info on it. No price, no renewal date, and with no amount that they are charging you. I called twice to have them stop the shipments, but they didn't. I called again, and they were even more rude than the previous time. They said they only can stop an order 30 days from "ordering." I said that I wanted it done after nine days, and they said they would give me 20%. I said, "why only 20%?" And she told me to read my "agreement."

    I told them that I intended to contact the New York Attorney General because they got me for $600. The supervisor told me to GO AHEAD! So I did. Bella Epoque was also in the second shipment, for which they charged me another $99.

    Bottom Line: No, I would not recommend this to a friend

    7 people found it helpful

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