I bought a Little Giant Ladder some years back and noticed recently that the rung at the top of the "A-frame" is "twisted." I have used this ladder maybe 12 times in the 20+ years I've owned it. I noticed that after having it fully extended the rung is twisted.
Here was the response the company:
"Just like other Warranties worldwide, we cannot cover wear and tear, misuse, or abuse of the ladder." What a sleazy way to get out of honoring your product."
I'll never recommend this ladder again, having been a multiple purchaser. Better off going to Harbor Freight.
Bottom Line: No, I would not recommend this to a friend
32 people found it helpfulLink to this Review