I ordered the Bionic Steel Hose online, not from an 800-number, on March 6th.
Here it is April 21st, and I just called Customer Service and they say it still is on back order. Customer Service has been easy to reach, with less than a 5-minute wait both times I called them.
I liked the deal of a second 25' hose for just a $6.95 shipping charge. In my last call to Customer Service, they offered to remove one of the shipping charges because my product is so late.
I have been tempted by the online Hercules Hose, which seems similar although it does not seem to have the rugged connectors the Bionic Hose has. I am only tempted because I am hoping they will ship a product faster than Bionic Hose. Also, the Hercules BOGO offer is a full price hose X2 but the same shipping charge, and you get a spray nozzle for free.
Again, I am not that tempted, but if it comes in two weeks, I might make the jump. I think I will wait another two weeks.
Bottom Line: Yes, I would recommend this to a friend
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