Nicholle Danger
Marietta, GAMember since June 2017

Reviews (1)

    • Jun 2, 2017
    • Verified Reviewer


    Frustrating for the agents too

    Overall Experience:

    Unfortunately, everyone seems frustrated by the process. Each agent is charged a decent fee for each of what are supposed to quality leads, and then when we call or send them quotes, they never respond, and we are continued to be charged per agent. It sounds like the potential client in inundated by agents and companies, when the lead is supposedly only sold to four agents at a time, so they end up upset, and everyone loses.

    We don't ever do robo-dialing and are a small family based agency with personalized service, but the upset customer ends up so fatigued that they often never look at the quotes and get fed up with what it sounds like are far more than four agents calling. Then EverQuote does not want to refund us for a lead that really is not a lead anymore when the person then starts telling everyone that they do not want quotes.

    Bottom Line: No, I would not recommend this to a friend

    28 people found it helpful

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