SingaporeMember since June 2017

Reviews (1)

    • Jun 15, 2017
    • Verified Reviewer


    Do NOT buy SoleilGLO - misleading ad and over 40% hidden charge

    I had the WORST online purchase experience even with SoleilGLO. If I could rate minus stars, I will rate minus five stars.

    No exact amount of the whitening kit was shown. No receipt was given after purchased. No verification PIN to be keyed in via credit card payment, so it is dangerous. They charged me SGD 200.96 instead of SGD 34.95. A 20% hidden charge in terms and conditions. I read it but no statement indicating this point. Plus a 15% charge for international orders.

    They replied that GD 34.95 is per each item equals SGD 174.75 vs SGD 34.95 on the advertisement. I requested for a full refund, and they replied that I have to pay a 15% re-stocking fee and shipping and handling.

    The website advertisement is misleading, and there is no breakdown of the payment item.

    Definitely NOT recommended!

    Bottom Line: No, I would not recommend this to a friend

    13 people found it helpful

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