Marc E Webb
VirginiaMember since June 2017

Reviews (1)

    • Jun 25, 2017
    • Verified Reviewer

    TacLight Lantern by Bell & Howell

    Do not attempt to order. They will steal your money.

    Overall Experience:

    I didn't even press the submit order button and over two days they pre-authorize my account twice and still sent the order. I decided not to order it because of all the questions they were asking and deals they were offering.

    I called customer service, and the first lady hung up on me so I called the second time and that lady was rude, and I finally got to talk to a supervisor, and she was totally rude. They said it was a live order, so they shipped it anyway. They won't refund any money until you ship back the product, which I can understand, but why charge someone for something they didn't even order?

    I wish I read the reviews first. This is a total scam and customer service is horrible. They are trained to steal your money. I said I was going to shut down my accounts so they can't get the money and the supervisor said "Thank you" and then hung up. I needed the $56 they free authorized my account for, and they didn't give a crap. I even explained I had a family death yesterday and that I couldn't handle any more stress, and they still didn't give a crap.

    Bottom Line: No, I would not recommend this to a friend

    39 people found it helpful

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