I had ordered this product online a few weeks ago. I had to pay the $7.95 shipping and handling with my debit card. No problem.
Less than two weeks later (I haven't even tried the product yet, thank goodness!), I was charged $89.95 and the following day, I was charged an additional $149.95. Seriously?
I went to my bank and discussed how to dispute the charges, then came home and called them.
Warning: You have to be persistent on the phone. I told her I would gladly return the product once I receive a Return Authorization tag from them. The customer service representative was very good at reading her scripted lines. She explained that the $89.95 was a subscription fee. I asked her to unsubscribe me. The $149.95 was for my next mascara, that has already shipped. So now, I have to wait until I receive the new tube and send both of them back, in separate envelopes, and I will send them, so both require a signature proving it was sent and received. Once they get them, they will refund my $89.95, plus my $149.95 within 5-7 days (that's what I've been told anyway).
I am on a fixed income, so I will gladly run to my post office to return their "free trial" plus the new tube I have yet to receive. That free trial ended up costing me $7.95 for shipping, plus an additional $239.80 and I've not even tried this product!
It's totally crazy and very cleverly misrepresented. Women, please beware. This product has NOT been approved by the FDA either. The cost is much too high for a free trial.
Bottom Line: No, I would not recommend this to a friend