I made a call to Carshield to update a payment method, this was easy, precise and without issues. The phone call was pleasant and representative knowledgeable.
I also received a follow-up call from Customer Service asking if I needed anything else and was my previous call handled to my satisfaction. I responded, “Yes thank you.”
Bottom Line: Yes, I would recommend this to a friend
2 people found it helpful
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Company Response from CarShield, LLC
Hi John!
We are pleased to hear our specialists have helped resolve any questions you have had. We pride ourselves in having one of the best customer service teams in the industry! Feedback, such as yours, helps remind us that the customer comes first.
Thank you again for your time and your compliment. Let us know if there is anything else we can do.